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“Nice place to stay just outside of Boston”

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Best Western Adams Inn Quincy-Boston
Ranked #2 of 3 Hotels in Quincy
Arizona
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice place to stay just outside of Boston”
Reviewed July 30, 2013

We stayed here a couple of nights before going out to Cape Cod. The timeshare on Cape Cod was very nice, but this Best Western made the beginning of our vacation head in the right direction. You can get anywhere from here and there were plenty of places to eat or drink within walking distance.

Room Tip: Very nice bar and restaurant on the property and the purchased food was very good! They provide a fr...
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  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank DMZArizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,102 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
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  • Cleanliness
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
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English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 29, 2013

I checked in and checked out without error...or so I thought.

I booked my room through an external booking site such as priceline, expedia etc...I figured this would be ok but boy was I wrong and the horrendous customer service I received by the revenue manager cannot be overlooked.

I checked my credit card statement a couple of days ago and a week or so after I checked out and noticed a charge for $146 that Best Western had charged to my credit card. I thought this cannot be right because I ALREADY PAID FOR MY ROOM. It turns out the charge was because the booking site's credit card was declined so the hotel was not able to be paid (completely not even close to being my problem). As a result of this the hotel charged MY CARD for the booking sites error. I am thinking this must be illegal. Basically the hotel stole $146 from me.

I got a call from the revenue manager and she told me to call the booking site myself because it is their problem and not Best Western's. I was appalled. the charge to my card is from BEST WESTERN of course it is their problem. They should be the ones calling the site not me. I am thinking how dare she make me call the site when this issue is absolutely not my fault at all and that charge is a result of the booking sites error. Well she told me to anyway and she was rather rude about it.

This issue is very frustrating and has not been resolved as of yet.

(in an unrelated note my room smelled of smoke which was very unpleasant)

Please everyone do not go to this hotel. they will steal your money.

  • Stayed July 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank Lavmaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Quincy hotels

VALATIE
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 25, 2013

I have stayed here in Quincy over Boston many times. Never have I experienced such an uncaring desk staff. Booked months in advance as a Diamond Elite member and still given a room right across from the ice machine. Housekeeping could use some training and possible a manager on site would be a good idea. Too bad, great place in the past.

  • Stayed July 2013, traveled with family
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Review collected in partnership with Best Western

Helpful?
2 Thank terryc361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Council Bluffs, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 24, 2013

Older hotel that needs updates. No refrigerator or microwave in the rooms I had. We had 2 seperate rooms . One room had a flat screen tv and another room had a older style tv. The bathroom door knob in one room was ready to fall off the door the lights on the wall between the beds did not work and the toilet seat would turn when you sat on it. Hotel was made aware of the problrms but they only fixed the toilet seat. Applebees Paneras a italian restaurant and dominos pizza are with in walking distance for food. Safe area to walk in. Nothing close, you either have to take the T or rent a car. Traffic is very heavy for the morning and evening commute to downtown Boston.

  • Stayed July 2013, traveled with family
    • Value
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Review collected in partnership with Best Western

Helpful?
2 Thank Quinn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nepean, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 22, 2013

Lovely hotel! Staff very helpful, bar and restaurant on-site also great (breakfast included). Room overlooking the Neponset river was awesome. Close to the "T" so that made it easy to get around instead of driving everywhere. I'd stay again in a minute!

  • Stayed July 2013, traveled with friends
    • Value
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Helpful?
1 Thank Judie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 21, 2013

Business took me to Boston and Quincy for a week. The entire experience was great. The staff were very friendly, breakfast (included), was a step above any other place I have stayed. My room overlooked the Neponset river and the location to Boston can't be beat. Easy trip in and out to downtown Boston and the harbor.
A definite place to stay in the future when in the area.

Room Tip: Overlooking the Neponset river.
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  • Stayed August 2012, traveled on business
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Helpful?
Thank Rmarlow4601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Washington
Level Contributor
92 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed July 21, 2013

We stayed only one night, thank goodness. I wan't to give some positives, but about all I can come up with is being right on the water.

Check-in took forever. Our room was dank, damp, dirty and old. We paid twice what we thought it was worth. The "free" breakfast included hair, a number of weird floating things in our beverages and a waitress that clearly finds people in general annoying.

Before we stayed I thought it couldn't possibly be as bad as the reviews, but it was.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AmyFlossy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Adams Inn Quincy-Boston

Property: Best Western Adams Inn Quincy-Boston
Address: 29 Hancock St, Quincy, MA 02171 (Formerly Best Western Adams Inn)
Phone Number:
Location: United States > Massachusetts > Quincy
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Quincy
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Adams Inn Quincy-Boston 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
The ADAMS INN is a full service hotel; restaurant and function facility located on the scenic banks of the Neponset River. Just off the highway, the ADAMS INN is situated across the river from historic Boston and a short 10 minute ride to Logan International Airport or downtown. This full service property can satisfy all of your travel, function and event needs. A free hot breakfast is included with your stay, as well as; free internet access throughout the property, 24 hour coffee/tea station and a work-out room. The ADAMS INN HOTEL & FUNCTION FACILITY has over 12,000 sq feet of flexible indoor and outdoor event space. The ADAMS PUB has river and poolside deck seating offering a full breakfast, lunch and dinner menu. Enjoy weekly live entertainment while watching sporting events on our large projection TV. ... more   less 
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Also Known As:
Best Western Adams Hotel Quincy
Best Western Quincy
Quincy Best Western

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