We saw the commercial on TV and wanted to go and eat at Applebee's. I looked up some coupons for discounts and off we went. We arrived and everyone one was friendly. The manager even came over and greeted us. I was impressed. Our waiter was good and the food was decent. Them it came time to pay the bill and so I gave my coupon. It took 4 tries for the waiter to come back to tell me that he couldn't use any of the codes that I gave him. So I asked for the manager who proceeded to explain that there is nothing she can do. What??? There is ALWAYS something you can do as a manager...that's why YOU are the manager.