We were there for a wedding and booked a night. The room was amazing with an incredible bathtub that actually covers your whole body and a shower with an invigorating spray. The beds were so comfortable it was easy to fall asleep.
However, we had breakfast before we left and the service was terrible. It took a long time to get a waiter, then one of us ordered the buffet, the other off the menu. The waiter took the order from memory and we never saw him again. Half way through my buffet meal I had to get the hostess to make our waiter stop by with coffee and juice, even though he walked by several times. 15 minutes later and another complaint and our order of scrambled eggs, bacon and wheat toast came as eggs over easy, sausages and no toast on a blazing hot plate, which clearly indicates it was left under a heat lamp for a really long time.
When he brought it, I refused it and said we'll do buffet for the other meal as well. I think he read that I am the kind of person who goes to Managers, so he took the whole meal off the tab, losing $18 for the hotel, rather than have them find out he should be fired.
Good food, bad service.
- Official Description (provided by the hotel):
- Located in Quincy, MA, this hotel offers access to Boston, Plymouth and Cape Cod. Features 464 hotel rooms, a pool and health club, and on-site restaurants including Kilroy's Irish Pub and Hancock's Restaurant. ... more less
- Reservation Options:
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- Also Known As:
- Boston Marriott Quincy Hotel Quincy
- Marriott Quincy
- Quincy Marriott