The facility has just been recently acquired by Holiday Inn and I expect it will become a bit more Standardized in the future. Overall I rate this facility good but my comments will primarily focus on things I think can be improved.
I was unimpressed by the young lady that checked us in, she did her job but I judged her to be cold and unfriendly. I had the same impression with the bar tender. One big disappointment was the "advertised" a wine bar but all they had was a simple wine service from the bar - if you call it a wine bar it should be a specialized service with lots of different wines as well as tastings and or flights.
Rooms are nicely appointed and were adequate but our only access to the balcony was via a window(albeit a large window). Pay attention to other reviews about room locations some have magnificent views and others are poor. There were room service dishes in the hall for over 12 hours—way too long. The Lobster pound associated with the hotel was closed for the season—it should be open if the hotel is open.
It won’t take much to get this up rating up a notch or two with some work on the Personnel training and general management oversight and planning. Assuming the price stays where it is now it could be a great value.
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- Also Known As:
- Holiday Inn Bar Harbor Regency Hotel Bar Harbor
- Regency Bar Harbor
- Holiday Inn Bar Harbor Regency Maine