Our 7-day stay was spoiled within 30 mins of our arrival at an awesome waterfront site. As we were unloading our extended-length van (which we tow behind our motorhome), the manager arrived on site and asserted that we couldn't leave our van parked at the edge of our site as it might impede big rigs. We answered that we were cognizant of that and explained that we were about to move it, that we'd already inquired at the office where they'd like us to park it. Rather than acknowledging that we'd done all that any reasonable person should expect, he went on to elaborate, displaying an aggressive and unwelcoming demeanor, again asking how soon we'd move it, and then questioning whether anyone would be "camping" in the van, since he'd observed blankets inside the vehicle (we explained that mover's pads were protecting furniture inside the van, which was full from floor to roof, assuredly leavinig no room for stowaways).
In our view his opening remarks should have been a sincere and genuine welcome, followed by a polite inquiry regarding the offending second vehicle. Once given a reasonable explanation, he should have thanked us for initiating relocation of the vehicle, and he then should have promptly excused himself with some salutory expression of hope that we enjoy our stay and an invitation to stop by the office if we found anything wanting.
Another chance encounter with manager Ron seemed hardly desireable, so we took a pass on requesting that the lawn at our site be mowed -- a job obviously not done for days before check-in, nor during our stay.
He gets a well-deserved "F" in customer/hospitality relations !!!
- Official Description (provided by the hotel):
- Great Sunsets are our specialty! Bar Harbor Oceanside KOA is the only campground on the west side of our island, so come watch the sky melt into sunset pastels from your waterfront site or our beach area. ... more less
- Also Known As:
- Bar Harbor Campground Koa Hotel Bar Harbor
- Bar Harbor Oceanside KOA Maine