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“Beware of their website packages...read carefully!” 1 of 5 bubbles
Review of Atlantic Oceanside Hotel and Event Center

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Atlantic Oceanside Hotel and Event Center
Ranked #13 of 41 Hotels in Bar Harbor
Certificate of Excellence
Long Island, NY
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beware of their website packages...read carefully!”
1 of 5 bubbles Reviewed June 10, 2009

I had intended on spending a 3 night weekend in July 2009. I have been to Bar Harbor previously, stayed at their sister hotel "The Bar Harbor Inn". I booked the "Oceanside Spa Package" billed as an all inclusive couples package. It was to include the room for 3 nights, breakfast each day, 2 dinners, 2 spa treatments, a massage and choice of spa pedicure or manicure. Thank God ,I called and asked about the spa package before making the 10 hr drvie up from NYC. Apparently in this all inclusive spa package, only one person out of the couple get a massage! I can just imagine my husband and I fighting over which one of us, do we toss a coin? I spoke to several staff who even agreed the add is deceptive, after 2 days of wrangling over this issue, I decided to call the manager back and cancel and I got the "owner" who answered the phone . I truly didn't even want to go into it again at that point, she was certainly in need of lessons on how to handle an irate caller, because after being told for 2 days by staff they were sorry but the "Inner Keepers" said the website was clear and they weren't going to change it for me, I told her exactly what I thought! She talked down to me, then backed down and tried to offer me what I felt the web site package implied I'd be entitled to, however with that kind of struggle I canceled the reservation and insisted on a full refund. She even had the audacity to spell the word owner when I asked her name and she spelled out her first and last name and added scarcasticly owner and spelled that out too! Not a place I'd want to stay at with that kind of attitude toward a potential customer. One thing, they changed the wording of their website so some other poor sucker won't fall into the trap. As for me, I'm heading south to VA, a more friendly atmosphere, and Bar Harbor will remain just a good memory.

  • Stayed May 2009, traveled as a couple
    • 1 of 5 bubbles
      Value
Helpful?
1 Thank globetrecker61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,130 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (360)
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  • English first
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English first
Maine
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed April 20, 2009

We reserved and confirmed a King room for a business trip, and didnt' get it, even through the hotel is far from full this time of year. The staff was not interested in this oversight of theirs. Friends of ours who also came along on this trip got some kind of basement room. As mentioned by other reviewers, the continental breakfast is dismal. Wireless is only available in some rooms. Just a note unrelated to this particular hotel --- most cell phones have very poor to no reception in this area.

No doubt, Bar Harbor is expensive in general, but there are much nicer places on the Island to stay, with better access to a decent breakfast. The Bar Harbor Inn, for example, isn't much more expensive and is 100% better --- better rooms, better breakfast, better location.

  • Stayed April 2009, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank MaineWeekender
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Level Contributor
56 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed March 26, 2009

This room had everything we needed. It had a balcony looking out into the harbor and that is the best part of this room and location. You could see small boats, islands and the ferries going to Nova Scotia. We had 5 people in this room (including 2 teens) so we had a cot and there was plenty of room. There was a mini refrigerator in room which helped with drinks and snacks. The bathroom was good sized and sink was separate from shower so more than one can get ready at a time. Also a closet for luggage. There was a breakfast buffet that was not fancy, but had good food was convenient with indoor or outdoor seating. There was a small bar with outdoor seating for a cocktail! Grounds of property are really nice. A shuttle stops at this hotel and we waited a while for it but it dropped us off on the main street in town. It is about half way between town and Acadia park entrance and we did both so worked out well. The staff was helpful with whatever we asked. Hallways, carpeting etc. could use updating. Not a high end hotel but definately a good deal for the price we paid because of view, amenities and location.

  • Stayed July 2007, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank LLL89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow Scotland
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed November 6, 2008

On a driving tour of New England, my wife and I spent two nights here in early September. The room was spacious, and very clean, the view from the window and balcony was fabulous.

There is no Restaurant, but the choice in town is great.

This is a fabulous destination, and we truly look forward to coming back

  • Liked — The quiet environment
  • Disliked — Nothing I can report on
  • Stayed September 2008, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Allyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
7 reviews
3 hotel reviews
2 of 5 bubbles Reviewed October 27, 2008

Old, worn out, moldy, needs complete rebuild.
Breakfast buffet was horrible.

  • Liked — View
  • Disliked — Overal Condition
  • Stayed October 2008, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank arcaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed October 13, 2008

Based on the website photos I had high hopes for the Atlantic Oaks. We were very disappointed once we arrived. I was expecting a high end resort and checked in to an old, dated, mish mash of buildings. It looked like they had bought all of the surrounding motel properties and left them in their original condition. I'm not sure where some of the photos on their website were taken. The breakfast "buffet" looked like cafeteria food and I'm grateful we passed on it. I would not recommend this property.

  • Stayed October 2008, traveled with friends
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank Cedar2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MA
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed October 6, 2008

Website portrays hotel in much better condition than it really is. Rooms were old and in need of update. Smelled of mold and mildew; later masked by housekeeping with too much Lysol.

Trash from prior occupants was around beds and nightstands; assumed housekeeping would clean up, but needed to request special service to get it done.

Rooms overlooked the ocean! This would have been great, except the lawn area between the rooms and the ocean was a pet walking area. Hotel should advise guests without pets that they are staying in one of the pet friendlly sections of the hotel. Barking dogs and pet waste were problematic.

Buffet breakfast was on a par with grammar school pancake breakfast offerings; powdered, scrambled eggs, greasy bacon and sausage, average bread offerings. "Diningroom" was at par with a school cafeteria.

Indoor pool and exercise areas were overheated. Too hot to work out and exercise equipment was in disrepair.

Checkout was not pleasant. AAA rate had not been applied and desk attendant was unpleasant as she corrected our bills, with attitude. She didn't bother to ask about our stay.

This hotel was definitely not worth the $184 per night charge. There are many nicer hotels available for comparable or lower prices.

  • Liked — Ocean view
  • Disliked — Room condition
  • Stayed September 2008, traveled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank ks15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlantic Oceanside Hotel and Event Center

Property: Atlantic Oceanside Hotel and Event Center
Address: 119 Eden Street, Bar Harbor, Mount Desert Island, ME 04609-1137
Phone Number:
Location: United States > Maine > DownEast and Acadia Maine > Mount Desert Island > Bar Harbor
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Bar Harbor
#2 On the Beach Hotel in Bar Harbor
#10 Family Hotel in Bar Harbor
#17 Romantic Hotel in Bar Harbor
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Atlantic Oceanside Hotel and Event Center 3*
Number of rooms: 153
Official Description (provided by the hotel):
Located on 12 beautiful acres just one mile from downtown Bar Harbor and the main entrance to Acadia National Park, the Atlantic Oceanside Hotel offers an ocean view from every room. Our brand new Atlantic View building offers everything you would expect from a modern hotel with fantastic views. Close enough to all the action of town, but just far enough away so you can relax. Our new rooms, friendly staff, and seasonal packages are the perfect combination of quality and value. Let us show you how beautiful the Maine coast can be.The AO is proud to announce the Grand Opening of its all new Bistro on Eden, a full service restaurant and bar.And with a great location comes great responsibility. The Bistro on Eden is a warm, lively restaurant and bar where people can be themselves and meet others in a friendly, comfortable setting. Overlooking Frenchman's Bay it offers smashing views and intimate outdoor seating, where every seat faces the Atlantic Ocean. We feature great tasting fresh, seasonal comfort cooking with ingredients that are primarily sourced from local, small scale vendors. Above all you can expect warm, genuine service. That is something upon which we pride ourselves.We are located inside the lobby of the Atlantic Oceanside Hotel, 119 Eden St. Bar Harbor, and Maine 04609. Open Wed. ~ Sat. 5Pm ~ 9pm ... more   less 
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Also Known As:
Atlantic Oceanside Hotel Bar Harbor
Atlantic Oakes Resort
Atlantic Oakes Hotel
Atlantic Oceanside Hotel And Event Center Bar Harbor, Maine

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