Tumon Bay Capital Hotel is located just a couple of minutes away by foot, from the Duty Free Shop and the Plaza. Nothing can beat the location. EXCEPT that it was filthy, cockroach-infested, and employs very rude and lukewarm (at best) staff. We killed a total of maybe five big, recognizable cockroaches and three tiny ones. I thought I killed a millipede, but it ended up walking away until my husband actually killed it. It was on the bathroom floor. Freaked the hell out of me. (Sorry to animal pro-lifers.)
There was hair on the blanket and a big stain on the duvet. It really grossed me out.
About the rude staff. They never greet you a good morning or hello. One time, we got there and there was no one at the desk. We waited for just a few seconds, and this guy appeared when he heard someone whistling (which wasn't us) and he said to me and my husband "You whistle when you call people?" And it wasn't even us. How rude was he? I will NEVER EVER stay in this hotel again. The staff needs to be re-trained. Remodel the whole hotel, and PLEASE call an exterminator!!!! We stayed in 503 and 504 for 6 nights. From Feb. 17 to 23.
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- Also Known As:
- Tumon Bay Capital Hotel Guam, South Pacific