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“Ideal Location, Good Hotel”

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Guam Reef & Olive Spa Resort
Ranked #2 of 20 Hotels in Tumon
Certificate of Excellence
Reviewed April 7, 2009

I was a bit apprehensive about staying at this hotel based on previous reviews, but my fears would prove to be unfounded.

The room was adequate - clean beds, properly-stocked and clean bathroom, refrigerator, safe ($3/day), old CRT television with cable TV, functional air-conditioning, amazing poolside/seaside view. Internet access is NOT wireless, and costs $11 a day. Yes, the carpets are a bit worn and have a few stains, but that's the only thing I would fault. The infinity pool was attractive and clean, and it's about 50 leisurely steps down a stable walkway to reach the beach - nothing to gripe about. The sand if powder white, although there is a bit of moss in some sections of the generally clear waters.

The hotel's staff is generally courteous and accommodating, although I did not see any distinct concierge service.

The breakfast buffet was repetitive - it seems there were only two menu sets they were alternating. Also, the hotel bar's last call is 12 midnight, and they do not serve drinks in the lobby by 11:30PM, either. It's a bit annoying.

The hotel's location, though, is fantastic. It's right in the heart of the shopping district. Immediately across it is a JP Superstore; all within a stone's throw are the duty free shop and various designer shops, as well as simple convenience stores. Also in the immediate area are numerous restaurants that can fit your budget - from hassle-free fast food to fine dining.

Considering all of that, unless you're looking for something particularly fancy, this hotel gives a fantastic bang for the buck.

  • Stayed: April 2009
    • Value
    • Location
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3  Thank malupit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 - 100 of 870 reviews

Reviewed March 29, 2009

The locaton was good and the staff reasonably accomodating, but the hotel room we stayed in was terrible. The beds were as hard as rock and very squeaky. There was a gap between the entry door and the floor. Some wall sockets didn't work. The floor had not been swept after the previous occupants. Outside was noisy due to the air conditioning system of the next door hotel. It meant we couldn't sit out on the balcony. The room's air conditioning was poor. The room varied between freezing and damp.

  • Stayed: March 2009, traveled as a couple
    • Value
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1  Thank seasideharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2008

This place is great for both couples and families. Great views of the ocean......great infinity pool with food & drinks available......great location -- just on the north end of Tumon beach, and easy to walk around the main strip or along the beach. Great snorkeling & other water sports in the calm clear ocean right in front.

The rooms & service are standard -- good, but not great.

  • Stayed: May 2008, traveled as a couple
    • Value
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    • Check in / front desk
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    • Business service (e.g., internet access)
3  Thank OsakaRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Manila
112
Reviewed June 4, 2006

The hotel staff were very accomodating and friendly. They had good food and a wonderful view of the ocean. Check-in was quick and hassle-free. The rooms were well kept. The view from my room was just incredible. The next time I go to Guam, I will not have second thoughts checking in this hotel again.

  • Stayed: May 2006, traveled on business
    • Value
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12  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2005

We arrived a the hotel and the doorman was a taxi driver. The hotel staff was rude at the desk and wanted us to sign our bill even though a price was not listed for how much we were signing for! They didn't even have an automatic credit card macine but one of those old time ones where you lay the carbon copy paper over the plastic/metal hand held thing and move the hadle left and right! We got to our room and it was dirty, make up on the towels, our shower head would not face staright but towards the side of the shower so you had to hold it and try to shower. The air conditioning was a loud unit and overall the place sucked! I couldn't wait to get check out and felt like I needed a shower when leaving. The pool is not nearly as nice as it looks on their website. No beach, you have to go down lots of stairs as its high up and then you get to the bottom of the stairs and you must walk to have room to sit on the beach! We asked for a close steak place, they told us there was not one, they obviously wanted us to ride in their taxis as Outback we found out was less than a 2 minute walk. The hotel is located next to several strip clubs. Pay 20 more bucks a night and stay in Paradise at the Hyatt Regency as we did after day one. I promise that place is amazing!

17  Thank vacation101Indiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday
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Stayed: December 2017
Thank FCCHEN1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 days ago
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  • Stayed: January 2017, traveled with friends
    • Location
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    • Service
Thank MinjungKimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guam_Reef_Hotel, Guest Relations Manager at Guam Reef & Olive Spa Resort, responded to this reviewResponded 3 days ago

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Additional Information about Guam Reef & Olive Spa Resort

Address: 1317 Pale San Vitores Rd, Tumon, Guam 96913-4210, Mariana Islands (Formerly Guam Reef Hotel)
Location: Mariana Islands > Guam > Tumon
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Tumon
#2 On the Beach Hotel in Tumon
#2 Luxury Hotel in Tumon
#5 Family Hotel in Tumon
Price Range: $152 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Guam Reef & Olive Spa Resort 4*
Number of rooms: 427
Reservation Options:
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Also Known As:
Guam Reef Tumon
Hotel Guam Reef
Guam Reef & Olive Spa Resort South Pacific

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