The Hyatt Regency in Guam is the nicest hotel in Guam. Unfortunately there is no real five star hotel in Guam. ( perhaps the Westin is similar to the Hyatt which is down the street ) .
The Hyatt lobby is nicely renovated and has WIFI. The main restaurant where they serve the buffet breakfast is ok, however the italian restaurant there is nicer and they have a good buffet lunch there, but i suggest to go out for dinner as there are many nice places to eat.
The grounds at the hotel are nice and the pool and beach are nice too. The hotel location is the best ! As for the rooms, they are fair and a bit dated, especially the bathrooms. This time i stayed on a Club Floor and hoping to have a nicer room, but unfortunately the rooms are the same and i was very disappointed about that, so the only benefit is the club lounge which is nice to have, but most hotels do have nicer rooms at the club level !
My main complaint is the housekeeping, i has this problem both both visits to this hotel, they never come to clean up unless i called. I had to call most days at 3-4 pm to get someone up there to clean up the room. i remember last trip in January i had this same issue with them on a different floor in the hotel. Hyatt Management, DO SOMETHING ABOUT THIS !
Overall i liked the hotel, I just wish the rooms were nicer and more updated. Most likely i would come back to the Hyatt again. The Staff is also very friendly and helpful too.
- Official Description (provided by the hotel):
- Hyatt Regency Guam is Guam’s premium destination resort located in a prime 150-meter beachfront site in the heart of Tumon Bay and Guam’s popular shopping and entertainment area. ... more less
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- Also Known As:
- Hyatt Regency Guam Hotel Tumon
- Hyatt Regency Tumon
- Hyatt Regency Hotel Guam
- Hyatt Tumon
- Hyatt Regency Guam South Pacific