I chose Sheraton on my 2nd visit to Guam after a terrible experience at another hotel. It turned out to be a great choice and I'll break it down for easy reading.
-The staff at the reception and on the phone operator are very nice and accommodating. I asked for a room far from the elevator and they upgraded it to a bigger room with a better view.
-Every room has a view of the ocean, some better than the other. Amazing view of the infinity pool, the beach...and the sunset.
-Room service: I stayed in and ordered room service (burger) and it arrived promptly and the food was great.
-Room interior: I could tell that the room was redesigned and it had some modern additions that I really liked.
-The breakfast wasn't included for me and I paid $23 without tax, service charge. But the buffet wasn't as diverse as I would have liked and the quality was mediocre and underwhelming.
-The furniture in the room was outdated and I could definitely tell. Although the interior was nice, the furniture was so-so.
Overall, I had a great experience here especially because of the view and the service. I didn't have a chance to use the pool but it seemed very nice. I would recommend this place to anyone who values ocean views and service.More
- Free Wifi
- Free Parking