This was the first hotel that I have experienced superb customer service, especially when it comes to assisting our Military folks. Normally, at OTHER hotels, the front desk staff checks you in and hands you your room key...pretty much straight to the point, rarely getting a smile from them, or a feeling of genuineness that they are happy that you chose to stay at their facilities. However, the staff at the Ramada Hotel were remarkably super friendly. They took their time to actually explain all the amenities and the different services they have to offer...to include free wifi, long distance stateside calls, a pool, restaurant and mini-shoppette. They even had rental car service and an airport shuttle all in one roof. I'm excited to see how the hotel will be expanding in a couple months to include a gym and spa. One of the managers in particular, Mr. Martin, greeted us with a smile as we walked into the Hotel. He was very personable and professional, making sure that we were well taken care of. I have never received that kind of warm welcome and hospitality anywhere else. Thank you for making our visit a pleasant one. I will definitely refer my fellow Airmen and their families to stay here!
- Official Description (provided by the hotel):
- Wyndham Garden Guam is conveniently located near the airport and close to Guam's tourism and business districts, including the popular Tumon Bay. This 144-room all-suite hotel offers comfortable studios and suites ideal for business or pleasure. Come find paradise, history, and culture in Guam! ... more less
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- Also Known As:
- Ramada Hotel And Suites Tamuning
- Ramada Hotel Tumon
- Ramada Hotel Tamuning
- Wyndham Garden Guam Tamuning