As most Christmas celebrants we looked forward to an exceptional dining experience in a "top rated" restaurant. Azul was chosen merely because we looked for something different and Azul's menu looked promising. Our expectations ended with our first contact.
Unbelievably, it took exactly 45 minutes before we had so much as water on the table, not to mention a drink. The staff knew nothing of the wine menu nor the menu in general. They proceeded in attempting to take our order for wine, entree and desert all at the same time.
The "seared" froie gras that arrived twenty minutes later was under-done and cold as a witches heart. It was "decades" before we saw any wait help come around to serve us after that. My two dinner companions were hopeful, but they too were losing patience. The final entrees were just O.K. We left at first convenience. Critique: Food was barely acceptable, service was terrible. Wrap-up? Azul's is one of the worst restautants purported as a five-star restautant. The food is mediocre and the service is very, very lacking. I will never recommend Azul to anyone and as a member of Hawai'i's media, my collegues will also pass the word. Cutting corners does not serve the public or the employees.