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Marriott Ko Olina Beach Club
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Reviews (3,279)
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All reviewsfia fiareflection poolfull kitchenmoana towerocean viewtime sharebedroom villavacation clubquiet poolbeautiful resortnorth shorelongboards restaurantminute driveresort areapools and hot tubsdisney resortbeach lagoon
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1,834 - 1,839 of 3,279 reviews
Reviewed April 26, 2013

People we know have considered staying but never did when they realize there's not much around the resort except other resorts. A drive to Honolulu or other parts of the island is 30-45 minutes since Oahu is very congested, weekdays or weekends. We decided to stay when family friends were also staying and were visiting family. But we won't likely be going back..

The service, while nice, is not good at all. It's hit and miss. We went during the off-season and had requested and were promised an ocean view but got a room looking out over a parking lot at a depressing chemical plant of some sort along with a putrid "water" view. That's NOT what we came to "paradise" for. Don't tell me when you have hundreds and hundreds of rooms that you can't offer guests a room closer to what you promised. A view of the pool would have been less depressing. But our family friends say they got one of those rooms looking across the pool to the ocean and it was always noisy because of so many kids screaning during the day, and not relaxing nor private at all. Another set of friends got a room at the bbq grill area looking out to the ocean. No privacy right before dinner whatsoever. The staff who assign the rooms are heartless or hate mainlanders. They should be replaced so other guests can enjoy their stay.

The hotel room was clean and sizable with a very comfortable big bed and old sitting area, with a very small balcony.The only thing newer was the mattress/comforter(too thick for Hawaii). Everything else, including the small bathroom with barely any counter space, hasn't been updated in quite a few years/decade.

What bumped this up to a 3-star rating from f2-star is that the grounds are well maintained and lovely and makes you feel like you're in Hawaii. There's no snorkeling in the mand-made sandy lagoons.

  • Stayed: April 2013, traveled with friends
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2  Thank finicky1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

We came here on points and were given a very, very small room. Had no housekeeping the first day, and on the second day had to call for service at 2:30 pm after being out of the room without a "do not disturb" sign for 5 hours. Declined the "tour" for the time share pitch, so maybe that was a factor. There is a resort fee of $25 per day AND $30 a day for parking. Room was disappointing and very, very small, BUT the grounds are spectacular. This is about 45 minutes from Waikiki Beach and just a 10-minute walk from the new Disney Resort. BUT, traffic, depending on the time of day can be really bad. Nice place, a little out of the way, but up-charges appear to be everywhere.

  • Stayed: April 2013, traveled with family
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2  Thank otis1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2013

I just returned from a 5-day stay at Marriott's Ko Olina. The staff is very friendly and helpful and the hotel grounds are absolutely nice. The rooms are clean and updated. The only downside is the parking situation. Almost 40 dollars a day to self-park...really? That is very steep. And there is zero visitor parking so when a friend on the Oahu came to meet me at Chuck's bar on the property he had to valet park - costs around 10 dollars with tip for visitors. There is really no room service that I could see - but there are plenty of places to eat on the grounds. I really liked Longboards, the food was good and the Kona draft Longboard Lager is very good. The pools and beach are super nice. Overall it is a nice place and very much typical for Marriott -- good attention to detail and friendly staff.

Room Tip: If you stay in a "single" bed room - be aware that the room unit next door with be a full up suite with a stove and all. I know this because the people decided to cook stir fry with about a liter of oil and my room filled with smoke and order so bad I couldn't breath.
  • Stayed: April 2013, traveled on business
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2  Thank cwoclark82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2013

I live in the Ko Olina area, and I am totally turned off by the rules at the lagoons. Not only aren't you allowed to bring your own umbrella, but if you can't find parking (which happens 90% of the time) you can't even bring your bike on the premises. I understanding riding a bike on the walking paths in the lagoon area, but laying your bike down next to you as you sit in the grass? I was "told on" by one of the patrollers, and another patroller came up to me and asked me to chain my bike out in the parking lot area next time. Chains can break if someone really wants them to, and has happened to me before someplace else. Shouldn't it be my personal choice to have an eye on my $700 bike while I sit at the lagoons?

I'm sure it's great for a vacationer. But if you live here and want to enjoy the lagoons:

*Be prepared to either pay a monthly fee for parking,
*Fight the congested public parking or go at unpopular times like 8am-10am Mon. through Thurs
*Don't use your bike as transportation unless you don't mind leaving it out of sight
*Don't bring umbrellas even if you need to stay out of the sun.

Go to a REAL beach, so much better.

Stayed: April 2013, traveled with family
2  Thank Jamie Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

Everything about this resort is spot on for a perfect vacation. It's situated in an ideal location out in Ko Olina providing a nice and relaxing time. The Hotel itself is rather large (3 towers) but never did it seem over-crowded. The 3 pools are all rather large, beautiful done and well kept along with the 7 hot tubs. It's right on the beach so the ability to jump between the two is amazing. The rooms are spacious and fitted out very nicely. It came with a full kitchen, washer/dryer, two balconies and even a dining room table. There are even quite a few grills down by the beach which are a great option if you want to grill up a nice dinner. They're constantly cleaned and there's barely a wait if any to use them (this is due to the fact that there are no tables or seating nearby which is a nice touch, so people don't linger too long). The staff throughout the resort was always more than accommodating and you can definitely see how well they kept up the place through their constant work. With everything in the nearby area and the increasing number of restaurants in the area, it's definitely a place worth every penny.

  • Stayed: April 2013, traveled with family
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2  Thank Landgraf13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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