Sometimes you have to just do things. Being a true Disney lover, coming to Hawaii we had to put Aulani Disney on our list of things to do/stay at. Traveling as an older couple with no children, this usually doesn't matter. Stayed three nights with an ocean view fo $609 a night. Not worth the $$$, The resort is totally overrun with children. While one expects that at Disney, this was overcrowded and not at all what Disney is about.
Began with being met by a greeter who showed us the lobby and walked us through the process. She was lovely and gave us two Disney pins, as we told her we had just renewed our vows of 10 years on Maui. We got there early, around 10:30 am and were told that our room would be "expedited". She told us we would get a call on our cell phone when the room was ready. We even signed up for the text message updats. Nearly 5 hours later with no message (despite us sending numerous texts) and no phone call, 4 pm had closed in on us. The bartender, Paul, suggested we call from the house phone. When we did, we were told the room had been ready for hours and we should have gotten a call. Did not...and spent a wasted day with little clothes, etc. Have to say that Paul, the bartender, was extremely good throughout our stay. To our surprise that night, there were two chocolates on the bed and the room had been "night' serviced. Along with that was a surprise Mickey/Minnie anniversary photo, a handwritten note from the staff, and a chocolate covered strawberry platter with the Aulani logo. Nice touch...I am sure orchestrated by the greeter in the lobby. While I was thrilled by it, it didn't quite make up for the hours of waiting and over crowded resort.
The following day we ate breakfast on site (not the character breakfast) which was decent, yet as Disney and expected, expensive. We then ventured onto the best part of our trip which was an adventure that we had prepaid for before we came.....went to private island called Secret Island. Matt our tour guide was excellent. Picked up in shuttle and taken to the island on the other side of Hawaii (beautiful lush mountains). Stopped at a local macadamian nut store...nice touch. Arrived at island. Had beach BBQ (corn, steak, chicken) and then had several hours to kayak, paddleboard, swim in private lagoon. Nice catamaran ride around the waters included. Changed into next set of clothes (not the best of changing facilities....like camp when you were a kid) and taken to ranch for two hours of horseback riding. While not allowed to trot, etc....the riding was beautiful. Saw where Jurassic Park, Lost , 50 First Dates, etc were all filmed. Beautiful country! The day was long (11 am-6:30 pm) yet worth the money ($250 per person). 18 people total on our tour. Best part of the Disney adventure.
Next two days spent hanging out at the lagoon (the absolute most beautiful waters to swim in...crystal clear and lovely ocean bottom). At 55 years of age....rented a paddleboard for the first time....and stood up easily! Lots of fun, but work.
As mentioned in other reviews....the facilities for the last day (our flight was at 8 pm) are ok. The lockers fill very fast...so go early in the morning before 8 am and get a locker if you wish to keep your belongings there during the day while you use the facilites.
Nice "pool parties" with Mickey/Minnie/Goofy. Fun to watch.
Put beach cover up on chair only to return 30 minutes later to find it was gone! The pool attendant did find it (they had picked up). When I said it had only been 30 minutes, she did not say anything. Sad, since many families took many chairs for the entire day and never even sat there. Should have better system. Luckily, I did get my new cover up back.
Limited food facilities. Had breakfast overlooking ocean one morning and would have been great if the family next to us had kept their children from running between tables and interrupting all. Can't blame Disney for that, even the waitress felt bad!
Had to try it, but won't be back. My husband kept looking at the beautiful, not overcrowded Marriott next door.
We did not rent a car....and booked through Cloud 9 Limosine. Beware, could have gone much cheaper with a taxi at half the price for flat rate of $55.
Hope that Disney realizes that those other than with children also go and would like to enjoy. Perhaps designated adults only spots would help.
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- Also Known As:
- Aulani, a Disney Resort & Spa In Hawai`i Hotel Kapolei
- Aulani, a Disney Resort And Spa In Hawai`i
- Aulani, a Disney Resort & Spa Hawaii/Oahu