This is our 2nd visit (our 1st being in Nov 2011). We stayed 5 nights this time (vs 3) in a standard view room. No upgrade this time. I think because they had limited rooms available with one whole wing closed for finishing touches on the outside of the building. Honestly, we didn't mind the view of the parking garage one bit as we were honestly not in our room but to sleep. I have to say Disney management definitely has listened to the feedback and have continued to make changes to better accommodate their guests needs. I have to say the majority of the cast members (employees) were very personable and went above and beyond to make our stay memorable. Shout out to the community room CM's as well as the beach CM's. Both sets of employees were so personable and really made our visit memorable. Jordan on the beach remembered all our names everyday, made sure our son had a boogie board when one became available, gave us recommendations for off site restaurants. The CM's in the community room always welcomed us to do activities and made us feel right at home. They remembered our names throughout the visit. Disney was and continues to make improvements through summer 2013. The construction noise was limited and 95% of the activities and area were available during our visit. We hardly noticed the work. The only thing that did put a crimp in our activity is that they started working on the stairs (hopefully to make them less slippery when wet) on the volcano on the 4th day of our visit. Our son stopped going on the water slide when they did this because he would have to walk around the entire pool to enter the water slide on the other side. However, he had already enjoyed the dark waterslide for 3 days before that! The food service is improving as well. I just wish they had more healthy food choices (vs a lot of fried food). Many food service eateries offered the same menu (Off the Hook, poolside dining). Mama's Snack Shop is a good addition. I just wish they offered more selections. Disney needs to add more quick service options with more healthy food options. I think they have this in the plans. I was a little disappointed as I wanted frozen yogurt from Rip, Swirl & TIde??? but it seemed it was never open when I wanted it. I think it doesn't open until noon everyday and it is tucked by the spa (kind of hard to find). I was also disappointed that One Paddle Two Paddle had limited hours (5-8pm) now. On our first visit we ate there almost everyday. I also noticed that they took the fish tacos off the menu which were very good and a healthy option. Now it seems almost the same menu as Off the Hook. The character breakfast is way overpriced and the food quality is poor. I like that they have turkey bacon available but it just does not taste like good quality food overall. Good food service options: Olelo room for continental breakfast (really good croissant sandwiches, pastries, yogurt parfairts & fresh fruit). We went here every morning as it opened at 6am (being 3 hrs jet lagged we were up at 4:40am every day). We also went here for dinner one night. They offer mainly appetizers...BUT good ones. The calamari was excellent (not greasy)! We all got full on sharing appetizers and sitting comfortably on the big couches! The other surprise this visit was Ama Ama. We went for breakfast two mornings. All I can say is don't miss the chocolate banana peanut butter french toast! OMG! They need to have this available all day long and at every restaurant, room service! It is so good! Ohter recommendation: bring a wet suit if you plan on snorkeling in Rainbow reef (way too cold for little ones and big ones too!). I suggest to Disney management that they offer wet suits to anyone who pays $15-$20 to snorkel in their Rainbow Reef for the day. One other suggestion is that Disney management needs to provide mats for their guests to ride on in the dark water slide. Many people complainig about feeling the rivots in the waterslide when coming down. This actually stopped my husband from enjoyng it with our son. His back was all marked up with red lines from going down the dark waterslide. One other item to note: the front desk staff were not personable or helpful at all. No upgrade available (not even when we offered to pay the difference), no early check in or check out available. We are planning on coming back with my brother's family and wanted to see a 2 bedroom. When we asked to see a 2 bedroom we were told by the front desk staff that it was a bad time (during check out).
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Ctrip TA, Cancelon, Hotwire, Travelocity, Cheap Tickets, Priceline, HotelQuickly and getaroom.com so you can book your Aulani, a Disney Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Aulani, a Disney Resort And Spa In Hawai`i
- Aulani, a Disney Resort & Spa In Hawai`i Hotel Kapolei
- Aulani, a Disney Resort & Spa Hawaii/Oahu