We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (210)
Filter reviews
210 results
Traveler rating
134
46
17
9
4
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
134
46
17
9
4
Show reviews that mention
All reviews evening reception made to order breakfast front desk short drive complimentary breakfast soccer tournament portuguese sausage premium suite social hour breakfast crew peal harbor room divider ewa beach breakfast was amazing newer hotel ko olina lagoons omelette bar
Selected filters
Filter
Updating list...
6 - 11 of 210 reviews
Reviewed 5 weeks ago

We were having repairs done on our home in Kapolei. Due to my husband needing a safe place to stay this hotel was terrific. Staff friendly & helpful. Was perfect for what we needed. We would stay again.

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Flyer68454872953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReidK32, Assistant General Manager at Embassy Suites by Hilton Oahu Kapolei, responded to this reviewResponded 4 weeks ago

Aloha Flyer68454872953,

We are so delighted to learn that we could provide the perfect staycation for you and your husband while you make new enhancements to your home. Mahalo Nui Loa and we will certainly anticipate your return.

Sincere Mahalo,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2019

Very nice hotel. Clean and good rooms. One issue, the air conditioner keeps turning off by itself making the roomvery hot. The AC is motion detectednes so you need to walk around the room to keep the air conditioner on. They provide fans, which helps but adds unnecessary noise. Otherwise, good staff, clean, nice looking hotel and parking available $$.

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Flyer03149110363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReidK32, Assistant General Manager at Embassy Suites by Hilton Oahu Kapolei, responded to this reviewResponded April 13, 2019

Aloha Flyer03149110363,

Mahalo for choosing the Embassy Suites Kapolei and for taking a moment to share your experience with us. I would like to apologize that we were not able to keep you more comfortable during your stay with us. However, we are pleased to mention that we have since taken steps to enhance our HVAC system within the rooms and our facilities. Mahalo for the kind praises towards our Embassy Suites Ohana as we make every effort to provide exceptional Aloha service for our guests. Mahalo and until we meet again.

Mahalo,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2019

The Embassy suites Oahu Kapolei, is just your average Hotel. It is not as close to the beach... About a 20 to 25 minute drive. They do have a shuttle that will take you to a smaller beach and a few places near the Hotel. but you will need a car to get Honolulu. If you are looking for a very low key stay, then this Hotel is for you. the customer service at this Hotel is just OK, you basic thank you and can I help you.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
1  Thank Glamriz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReidK32, Assistant General Manager at Embassy Suites by Hilton Oahu Kapolei, responded to this reviewResponded April 13, 2019

Aloha Glamriz,

A sincere Mahalo for taking a moment to share your Embassy Suites Kapolei experience with us. Although it sounds like you were able to enjoy most of your stay with us, we are disappointed to learn that we were not able to provide a more memorable level of accommodation. We hope you had a chance to enjoy our popular made to order breakfast and evening reception during your stay with us. A sincere Mahalo for choosing the Embassy Suites Kapolei and we hope you will consider us again.

Mahalo,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2019

We had a great time with family. Our deluxe room could have easily slept 6. Especially enjoyed the large buffet breakfast with create your own omelate. The reception cocktails was a great place to go over the day activities and plan for next day at a leisure rate. suites were close to the soccer fields of Kapolei with no issues with traafic. We will definitely go back.

Date of stay: February 2019
1  Thank JH316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReidY33, General Manager at Embassy Suites by Hilton Oahu Kapolei, responded to this reviewResponded April 3, 2019

Aloha JH316,

Like you, I enjoy driving on the freeway without having to stop every five seconds.

Thank you for staying with us and I'm glad you enjoyed our robust, complimentary breakfast and evening reception. I'm also glad you enjoyed our deluxe room accommodations and that the hotel was perfectly situated near soccer fields. I look forward to your next stay with us.

Mahalo,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2019

This is a great hotel for business travelers to the Kapolei area of Oahu. The breakfast is amazing! The location is very convenient to everything in the Kapolei and the Ko Olina areas. This was a very safe feeling hotel no matter the time of day.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Roving22885215730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReidY33, General Manager at Embassy Suites by Hilton Oahu Kapolei, responded to this reviewResponded April 3, 2019

Aloha Roving22885215730,

Thank you for staying with us here in Kapolei. I'm glad that you enjoyed the complimentary made-to-order breakfast and enjoyed the surrounding area. I hope that you will visit us again shortly.

Mahalo,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews