Don't waste your time going here. The rice was hard due to some of the items being pulled directly from the fridge to your plate. The service was absolutely horrid. I always leave a tip, but in this situation we chose not to. We ordered off the menu as soon as we sat down. We then watched everyone who was seated after us get their food before we even got our miso soup. When the waitress finally came to us (without any of our order) she said she was sorry but she forgot about us!! What kind of waitress tells their guests they were forgotten?? She finally ran over then brought back our miso soup. The rest of our order started coming out but guess what...it was wrong. We sent back items we didn't order and had to remind the waitress what our order was. Very horrible experience. Go to Kapahulu...that is the best one I've been to. This location should be removed from the chain as it is a disgrace.