I would have rated it a full 5 stars, the condo itself was adorable and everything I needed.. I rated it 4 stars only because I when I tried checking in at 4 pm (check in time being 3pm) I walked in to see a man inside saying there must have been a mix up. I called our contact to say it should be ready, but I guess the cleaning lady was running behind and her male assistant was still fixing something. We were told to come back in another hour for it to be ready. So we were stuck with our luggage not being able to enter the condo yet. When we came back to the location gate, tried to buzz in and had no answer, did it at least 4 times before having to back up to let other cars through. Phones being dead by then, I had to have my boyfriend hop out and find the condo to open it to then get the fob key to run back to me so I can get in. I understand the you will only be buzzed in once (when I was able to charge and turn on my phone I saw this) but since we couldn't really get into the condo the first time we figured we'd be buzzed in so we could then enter the condo fresh... other than all that.. the location is great! Condo is adorable, wish I lived in one just like it! Just wish we could've enjoyed it from our actually check in time.