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“Would not honor discount”

Maui Tropical Plantation
Book In Advance
More Info
and up
Maui Value Pass
Ranked #5 of 49 things to do in Wailuku
Certificate of Excellence
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Attraction details
Recommended length of visit: 1-2 hours
Owner description: Maui Tropical Plantation is a 60 acre working plantation. Our narrated TRAM TOUR offers a unique educational opportunity to learn the origins and harvest techniques of Hawaii's commercial fruit crops. As part of your tour, our driver will demonstrate the art of husking a coconut. You'll also learn interesting facts about sugarcane, pineapple, bananas, coffee, macadamia nuts, papaya and more. Visit our Gift Shop for Made in Maui souvenirs, snacks, crystals, aloha wear and more... The Mill House Restaurant is the ideal venue for exclusive events. Also at the Plantation: Kumu Farms, Maui Zipline, Rebecca Lowell Art Gallery, Ron L. Designs and Moku Pua Soap Factory.
Useful Information: Activities for young children, Bathroom facilities, Food available for purchase, Wheelchair access, Activities for older children
Reviewed December 17, 2012

found a coupon 10 % off in internet, printed to pdf, but they would not honor it because it was not printed on paper even though I showed it on computer screen, so 4 of us paid $ 60 instead of $54.

Thank hayimvitali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"tram tour"
in 129 reviews
in 81 reviews
"coconut husking"
in 38 reviews
"beautiful grounds"
in 48 reviews
"gift shop"
in 93 reviews
"house restaurant"
in 16 reviews
in 92 reviews
"coconut opening"
in 12 reviews
"zip line"
in 109 reviews
"working farm"
in 11 reviews
"farm to table"
in 8 reviews
"soap factory"
in 9 reviews
"farm stand"
in 8 reviews
"plants and trees"
in 11 reviews
"sugar cane"
in 13 reviews
"nice tour"
in 10 reviews
"walk around"
in 16 reviews

653 - 657 of 801 reviews

Reviewed December 12, 2012

Horrible first impression. We booked online the morning of. Their site is basic. We paid through pay pal, 15USD per adult and 5 for one of our kids. We got there 40 minute before the 'tour'. Met by an unfriendly tattooed gal who informed us we didn't read the fine print on their website, which she promptly pulled out of a binder. There she had a printout of the web page with the fine print highlighted (so they have had t deal with this before).
You must book 5 days in advance online. So, our tickets were not valid for that day. Really?
Like really? First, at least be nice about it. Don't use words like 'its your own fault you didn't read all the fine print on the ticket.' or 'you are out of luck today'. Why does their site allow someone to book within a 5 day window anyway? So we went back n forth, basically her stating, hey I just work here.
It might not be your fault but its your problem.

Its not like there was a line up out the door. the parking lot was empty. The fine print is not obvious, esp when using a device like a phone or ipad/slate.

Finally we got her sales manager to make us an exception. We got on the 10am tour. we were with 4 other people on a train that carries well over 75.

Tour begins, cheesy, short, 45minutes, that could have been covered in 10. The 45 included a drawn out 15 min stop where we watched the guide shuck a coconut. painful.

Save your money, this place is not worth it, and the staff do not understand customer service. I was so annoyed I setup this trip advisor account just to write a review.

1  Thank J_Wetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2012

Spouse and I visited here at behest of adult son, who, I think, wanted to take the tram ride. Entrance to the plantation itself is free, tram must be paid for, but was worthwhile. Tram driver (a young woman) was personable, told jokes and demonstrated how to open a coconut. Plantation grows coconut, pineapple, macadamia nuts, papaya, etc.

Almost everyone else on the tram was part of a 65+ tour group that had lunch included in their tour. We were on our own. The gift shop is extensive, interesting, and a bit pricey. Coffee is roasted on-site.

1  Thank mbeth1403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

The "train"ride is really just a tram but it was fun and the young lady who was our guide was entertaining and informative. She demonstrated methods of opening coconuts and knew a lot about the local plants and customs.

We wandered around the grounds and saw quite a lot of beautiful local flora including an amazing green jade vine. I took lots of lovely close-ups of the flowers (many varieties of hibiscus, bird of paradise, plumeria) and it was a very relaxing afternoon!

There is a nice gift shop (actually 2) where you can get ice cream, drinks or snacks. The art from a local artist is awesome and we bought several pictures!!! Very reasonably priced too! We also bought a few other items (Hawaiian coffee, crystal souvenir). Very pleasant staff and reasonable prices.

1  Thank 55LynnAnn55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 22, 2012

Really pretty here. Cute little gift shop with lots of little things to bring home as gifts if you are interested in that. I thought it was pretty expensive though. They do offer tours but we didn't go on one - instead we ate pineapple ice cream - yum!

Thank SLBrazeau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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