We stayed here feb. 9 - 12th. On check-in we were told the hotel was overbooked and our ocean front tower room was not available. To make up for it they put us in an oceanfront/view cottage room for the 1st nite than an oceanfront corner suite in the tower for the folllowing two nites!! (the rest of our stay)
This was done without our asking or complaining, which I found to be superbly professional and gave me a great first impression of their customer service!
Yes, the cottage room was dated. And it had a slight musty smell. But, it was clean and you could'nt get any closer to the ocean. And it had a wonderful patio and the view was awesome!
For what we paid I would have been disappointed in the quality of the cottage had they not made up for it in the ocean front suite. It was new, clean and the best view we had in our two week stay in Maui! (We stayed in all ocean front rooms including on black rock at the sheraton) I would definately stay here again and recommend it over the others. Very nice rooms and grounds. I also found the staff to be far more courteous than at our other lodging on the west side. From my understanding all of their oceanfront rooms in the tower have been redone and from what I've seen they are beautiful with a spectacular view.
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- Also Known As:
- Royal Lahaina Hotel Lahaina
- Royal Lahaina Resort Maui
- Royal Lahaina Maui
- Royal Hotel Lahaina
- Royal Lahaina Hotel Maui