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“Treated as a Friend not a Customer”
Review of Maui Guest House

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Maui Guest House
Ranked #2 of 11 Lahaina B&B and Inns
Certificate of Excellence
GreenLeadersGold level
Swansea
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Treated as a Friend not a Customer”
Reviewed September 8, 2013

My wife & I spent a week at the Guesthouse in August, after seeing the excellent reviews. We were not disappointed, as we were welcomed into the house by Tanna & her wonderful staff, who treated us more like friends than customers, always willing to chat & give advice & tips for our stay in Maui, they even offered to share their food with us. The whole place was spotless, comfortable, with excellent facilities. Breakfasts were lovely, with a very good selection of fruit laid out every morning, cereals, bagels, cakes & as much tea & coffee as you could drink!
I would recommend the Guesthouse to anyone staying in Lahaina. Why pay through the nose for a 5* hotel, when you can get 5* treatment here. Much Mahalo!

Green Features: Nice to see they recycled as much as they could, as do we back home, plus they have solar panels installed to reduce their monthly bills.
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SwanseaBeach_Bum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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404 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Milan, Italy
Level 6 Contributor
117 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 25, 2013

We booked at Maui Guest House 'couse was 1st on tripadvisor and we discovered why! The funny Tanna and the sweet Barbara took care of us for any needs!
Sea equipment, personal hot tube, suggestions, excursions. They provide to all our necessities.
They love what they do and this makes the difference! As soon we arrived we receive a great Aloha and we felt soon at home!
That's why they are in pool position on Tripadvisor!
Thanks and Mahalo!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank vivix2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chehalis
Level 2 Contributor
7 reviews
5 hotel reviews
Reviewed July 20, 2013

My husband and I had only three days on Maui and stayed at the Maui Guest House. What a wonderful place. We felt it was romantic and very relaxing! Room was very comfortable and we loved having a soft tub in our room as well as being able to cool off in the pool in the evenings. Tanna was very helpful in guiding us to what to see while we were here. We would for sure come back! Nice breakfast every morning and our room was always spotless when we came back every day. Close to everything but still felt like you were away from the crowded hotels.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kmeier168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hawaii
Level 6 Contributor
109 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
Reviewed July 15, 2013

Spent 3 nights here in July as a couple for a quick getaway from Honolulu.

The B&B is located in a residential neighborhood but close to Lahaina.
Ample parking for your car.
While we were there the place is overseen by a couple hired by the owner. The couple is on site 24/7.
We stayed in the back corner room -when facing the house it is on left back corner.

PROS

1.Rooms are clean with comforable bed and nice tiled bathroom.Rooms are made up daily.

2.Rooms have refrigerator

3.nice cold a/c

4 small.private patio area looking out on small garden

5.private hottub in your private patio

6.access to beach gear/beach towels

7.access to first aid stuff,sunscreen at no charge

8.access to condiments in kitchen if you decide to cook or want to make a picnic

9.free tea/coffee available

1o.access to free iced tea/lemonade/tang in the community fridge.

11.small salt water swimming pool which was warm and open 24 hours

12.nice sundeck fronting the house with distant view of ocean if you are standing

13.huge selection of dvds for your viewing pleasure available for free

14.community computer available if you need it

15.WIFI worked well

16.DIY laundry available with free detergent but only during hours of 1pm-7pm.

17.hotel can set up tours for and can offer some discounts with certain companies.

18.nicely located by Lahaina with easy access to Kaanapali area

19.Friendly staff available with lots of information about Maui.

20.DIY road to hana c.d. available for free use if you are touring on your own.

CONS

1.Breakfast was not impressive for us but adequate.Costco mufffins and costco bagels/yoplait yogurt and assortment of fruits-canteloupe,honeydew,grapes,strawberries,kiwi,pineapple,watermelon and bananas.coffee/milk and some dry cereals.We never saw any fresh bread or mangoes as mentioned in some other reviews.
According to the hotel Maui B&B's are not allowed to make hot breakfast.
Breakfast started at 7:30 am. To go cups for coffee are provided if you rushing out the door.

2.The room had sort of a closed in feel for some reason.Not much of a view-Remember we has a room in the back..Window has beautiful stained glass but I think this contributed to closed in feeling.Front right room seems to have better location with its own door opening onto the front sundeck.


3.Your room cannot be locked once you leave your room so we always took our valuables with us when we left.
The front door is always open as well which is good for access but maybe not if security is a concern for you.

4.Even though the house is large when the place is booked up you will find yourself running into the other people staying there or staff and will have little privacy when using the community facilites.There was always someone else around on the outside deck/using the kitchen/sitting around at breakfast. I guess this can be a good thing or a bad thing depending your preference and the people you are running into.

5.quiet time after 9am. kitchen is closed after 8pm. laundry only from 1-7pm. all understandable but still limits access.

Overall a good stay at this solid value B&B in West Maui.
Remember this is a good location for accessing Lahaina/ Kaanapali and any boat tours leaving Lahaina harbor.
The main airport is about 35 plus minutes away in Kahului and Paia is about 40 minutes away by car.The Harbor near the Maui Aquarium is about 25-30 minutes away -this is where the trilogy tours leave for Molokini day trips.The trilogy Lanai tours leave form Lahaina harbor.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank desslock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver Island, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 17, 2013

This was our second stay at the Maui Guesthouse, and it was just as wonderful as five years earlier when we visited Maui for our honeymoon. On arrival, we received a warm "welcome home" from our hosts, and it was really sweet to hear those words. The Guesthouse is clean, spacious, well-maintained, and quiet. The rooms are beautifully appointed and comfortable. Breakfast is delicious (the fresh mangoes are awesome!), there are always loungers available by the pool, and the hosts are happy to help book activities, set you up with any equipment you might need for the day (snorkel gear, beach chairs, coolers, etc), or just chat. Tanna even edited our underwater photos (taken on one of their cameras we had rented) so that the colour would be accurate, and uploaded them to our flash drive for us as we hadn't brought a laptop. It's kind of tricky taking pictures underwater, and we had a good chuckle together about some of the images! We can't wait to return to Maui, and when we do, we will definitely stay here again!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Traveller783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 5 Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 1, 2013

There is definitely a reason this place gets such high reviews. It couldn't be more comfortable. The location is great. You are minutes from Front St without actually being stuck in the middle of it. We loved our SoftTub and used it daily. The guest house really is as good as the pictures make it look on TripAdvisor. We would have no problems with returning and wish we were there right now!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KarliSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eindhoven, The Netherlands
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 26, 2013

We had a wonderful stay at the Maui Guesthouse. The rooms were spacious and clean and were equipped with a nice hot tub.

We especially appreciated that the owner Tanna found time to go diving with us on two consecutive days. While we were diving, she took some great underwater pictures. During diving we saw several turtles close-up, and a sleeping shark.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WeEnj0yTravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Maui Guest House

Property: Maui Guest House
Address: 1620 Ainakea Rd, Lahaina, Maui, HI 96761-1806
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #2 of 11 B&Bs / Inns in Lahaina
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Maui Guest House 3*
Number of rooms: 5
Official Description (provided by the hotel):
Nestled in a quiet residential neighborhood between historic Lahaina and the beach resorts of Kaanapali, The Guest House is the perfect location as your “home” to explore the island of Maui. Just a block from Wahikuli Beach, enjoy phenomenal snorkeling.Guest rooms are setup for maximum privacy, each with their own hot tub, yet there is plenty of space to mingle. Full breakfast, kitchen, laundry, internet access, salt water pool, discount car rentals and activities. ... more   less 
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Also Known As:
Maui Guest House Hotel Lahaina
Maui Guest House Lahaina

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