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“Very happy vacationers!”
Review of Sands of Kahana

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Sands of Kahana
Ranked #12 of 41 Specialty Lodging in Lahaina
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very happy vacationers!”
Reviewed May 27, 2013

Our family stayed at the Sands of Kahana and we had two of the two bedroom condos. We loved our time at this resort and cannot say enough with how friendly and helpful the staff at the Sands was to us. Gremmy, at the front desk, was amazing and not only got us and upgraded room but also was more than willing to help us out when we had a late night red-eye flight and needed a place for my toddler to sleep even though we had to check out of our condos. The grounds are very clean and well maintained. Our kids loved both pools and the putting green. The views from our rooms were spectacular and the rooms themselves were exactly what we were picturing for our Maui vacation. I had read many reviews that said the rooms were dated but we felt they were "tropical" and a good fit for us. Overall we had a wonderful vacation and would recommend this resort and would return again if we ever get the chance to visit Maui again in the future.

Room Tip: Make sure to get a ocean view room so you can enjoy the benefits of the ocean breeze. Without air c...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alicia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drenzi, Manager at Sands of Kahana, responded to this review, May 29, 2013
Thank you for staying at The Sands of Kahana. We are thrilled that you experienced exceptional service while staying with us. We are happy that we were able to provide you with a room upgrade. We are glad that you enjoyed beautiful views and appreciate your recommendation. Thank you for sharing!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
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English first
Seattle, Washington
Level 6 Contributor
316 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed May 19, 2013 via mobile

The rooms vary significantly (I got to see four of them) depending if the unit is a timeshare or privately owned. The biggest issue with the timeshares is that they do not have air conditioning, just ceiling fans. The units stay very warm, even with the windows open.

The grounds are descent and there is free underground parking, which is nice. There are full kitchens and washer / dryers. The hide-a-beds are very uncomfortable - the best thing to do is to put the mattress on the floor. The elevators are extremely slow - you're better off taking the stairs.

If you stay here, definitely do your homework and look at the pictures of the unit you want ahead of time.

Stayed May 2013, traveled with friends
Helpful?
4 Thank Cary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drenzi, Manager at Sands of Kahana, responded to this review, May 22, 2013
Thank you for taking the time to share this review of your experience at The Sands of Kahana. We appreciate your feedback, which will help in ensuring a pleasant experience for all guests. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington
Level 5 Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed May 14, 2013

Spent a week here in our friends condo and it was very nice. The staff is very helpful and responded to all requests quickly. The grounds are very well taken care of and the on site bar has a fairly good happy hour (they could add a few drinks to the happy hour choices). The main pool was nice and clean but the kids pool looked dirty and sandy for at least 2 days at the end of our stay. I would recommend this place for a wonderful vacation location in Maui Hawaii.
Aloha

Room Tip: Ask for Ocean Front not Ocean View. The higher up the better.
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drenzi, Manager at Sands of Kahana, responded to this review, May 16, 2013
Thank you for staying at the Sands of Kahana. We are happy that our staff was helpful and responded quickly to all your needs. We appreciate your feedback and recommendation. We hope you will return soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 10, 2013

We stay on the top floor 3 bedroom. Nice view but most of the equipment in the unit not working properly eg refrigerator dishwasher dryer
One thing I dont like is the unit has no air condition most of tbe time its ok but it can be v hot day time

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank faridah123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 4, 2013 via mobile

Such a wonderful place. We had the 3 Bedroom. Perfect for us, our 2 kids, and my parents. The condo was gorgeous. Lots of space and a nice loft. Kitchen was well equipped. The grounds were immaculate. The gas grills were an awesome feature, were spotless and cleaned daily. The pool is great. The restaurant had great breakfast specials. The beach was a bit narrow. But other beaches with great snorkeling are so close. The Expedia local expert did a great job recommending our snorkel/whale watch(pacific whale foundation), the Hyatt luau, and Merrimans for dinner. Overall a fantastic trip. We would definitely stay here again.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PamnBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drenzi, Manager at Sands of Kahana, responded to this review, May 6, 2013
Aloha! Thank you for this generous review of your experience at The Sands of Kahana. We are thrilled that the three-bedroom unit was perfect for your family. We greatly appreciate all of the compliments about our accommodations and amenities. We hope to welcome you back soon!
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Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 4, 2013

They are huge units -- my wife and I booked this unit thru RCI and since we were taking her dad and his GF we needed a 2 BR and 2BA, with ocean view. Which is what we got. The unit was also very spacious and had a huge kitchen, full 4 burner stove and oven and big fridge. The living/dining area is large, with a good ocean view from the living room, patio and master bedroom. As all the other reviewers have said, this is a great location away from the crowded Kihie, Kaanapali areas -- yet close to the Kapalua and Kaanapalli areas with better snorkeling and longer beaches.

Upper floors have a better view -- we were on the 4th floor thankfully. Would have liked to be higher -- but definately not on a lower floor. This place is a "value" resort. It isn't the Hoano Kai, Westin Villas, Sheraton or Marriott. I liked it because its not "huge". Parking was free and convenient under the building or right next to the building.

The beach is not large and I found the water to be very cloudy -- too cloudy for good snorkeling during the 2 weeks we were there. We did see turtles and lots of whales however. The pool area was never too crowded and the lounge chairs under the palm trees on the lawns are quiet and you can get sun or shade -- nice touch!

As the review title says, the beds are super hard. Which is great if you need a hard bed, but not good if you don't like super hard beds. Like my father-in-law said as he headed off to bed one eve -- "here I go for my night of torture!" The other major complaint is that the drapes were difficult to open and close. Ones in Living room were totally broken and one of the windows in the LR wouldn't open either. Windows and shades need to be working as these units don't have AC. Usually nice breezes -- but still, need the windows/shades to work at night or to shut out the direct sun during day.

Also, we were on a floor that I swear had a daycare - there must have been 7 or 8 children (under 7) everyday and making a lot of noise past 10 p.m. at night. Reason I think its a daycare is because the poor kids were in the room with the door open, there little shoes in the doorway all day. Tourists with kids usually go to the pool, beach, etc...not this place. And then with the noise at night -- not good. We were on an upper floor. If you're going to run a daycare for your staff -- put it on a lower floor, or don't have it at all!

If we return, which we will, because of the large units -- good view, and quiet part of the Island -- we will hopefully get a unit with the drapes and windows working and we will just deal with the hard beds -- we put blankets under the sheets and that helped a bit. Also, I'm sure the management will move the daycare now that they know a guest figured out was was going on! We didn't complain, and since the kids do quiet down after 10 p.m. it was not a huge deal. I think they waived our weekly cleaning fee to help offset the noise deal. Also, the weekly cleaning is done well and the staff are nice.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davis23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drenzi, Manager at Sands of Kahana, responded to this review, May 6, 2013
Thank you for reviewing your stay at Sands of Kahana. We are happy that you found your ocean view unit spacious and well appointed. We are glad that our location was a convenience, and that you enjoyed seeing the whales and turtles right from your room. We appreciate your feedback, and will certainly have maintenance look further into your concerns. We hope that you will return soon!
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San Diego, California
Level 4 Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 30, 2013

Just steps to the beach with memorable views and watch the whales from the lanai. Forget about the hussle and the tourest crowds of the other resorts this resort is the charmer with ohana abound with the moment you set foot on the property. Rooms are large and have everything you or just ask and they make it happen. The grounds are well maintained and the place is clean.

Room Tip: The higheer floors are most wanted call a week in advance and let your wants be noted so the staff k...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank doc662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
drenzi, Manager at Sands of Kahana, responded to this review, May 10, 2013
Aloha! Thank you for reviewing your stay at The Sands of Kahana. We are honored to be consider "the best in Maui." We appreciate the compliments about our facilities and accommodations. We hope that you will choose to return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sands of Kahana

Property: Sands of Kahana
Address: 4299 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-8925
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 41 Specialty Lodging in Lahaina
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Sands of Kahana 3*
Number of rooms: 65
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Also Known As:
Sands Of Kahana Hotel Lahaina
Sands Of Kahana Vacation Club
Sands Of Kahana Maui/Lahaina

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