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“BEST Resort in Napili” 5 of 5 bubbles
Review of Napili Surf Beach Resort

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Napili Surf Beach Resort
Ranked #15 of 31 Hotels in Lahaina
Certificate of Excellence
San Diego, California
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“BEST Resort in Napili”
5 of 5 bubbles Reviewed October 21, 2012

I absolutely love this little resort! I stayed October 4 - 7th in Room 206. The resort upgraded my room to an ocean view condo and it had ALL the comforts of a home. The condo even had books for reading on the beach. The resort is right on the beach and it is a WONDERFUL calm/safe beach for swimming and snorkeling! The ladies in the front office were very helpful with recommendations on tours to take and places to visit.

While I was there, the condo that was below the unit beside my unit had to be excavated. The property manager called me before the work started and informed me that it would start at 9am and end at 4pm throughout my stay. I have to admit, it was rather noisy during the day, but quiet at night. When I checked out the property manager made everything right, by only charging me for 2 nights. It was very considerate and thoughtful for the property manager to call ahead of time and making an effort to make things right.

I will definitely stay here again when I return to Maui.

  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Samantha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
    251
    67
    13
    3
    3
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93
192
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Ireland
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 19, 2012

This was our first stay on our honeymoon and the only complaint was that we didn't stay longer. The best thing about it is the location. The beach is right in front of the property and we had a view of the bay and beautiful sunsets from the balcony. The rooms are very spacious and have great facilities.
We were greeted by very friendly staff and they were helpful throughout our stay. Most people that stay here are of an older generation but when we stayed there were also a few honeymooners and families as well.
Two great restaurants nearby provided us with breakfast (the Gazebo) and dinner (the Sea House) and the bus stop is just outside where we travelled to Lahaina.
If you want a perfectly idyllic location for a honeymoon (or romantic stay!), it is absolutely perfect.

Room Tip: Get a room with a view of the bay - you will not be disappointed.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pintofstout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed October 18, 2012

I was lucky enough to stay in a second floor condo with an ocean view. The room had been refurbished within the last couple of years and provided everything we needed.
We were quite apprehensive when we first drove to the site - the buildings look a bit run down and from the outside we were expecting something a bit more tired and run down. Our worries were soon dispelled, and by the time we'd seen the apartment then walked around the bay on which the resort is located we were in love with the place.
It is a quiet location with a nice looking pool and barbecue - neither of which we had time to use because we were out exploring. As a base to explore it is not ideal - we got a bit sick of driving; but as somewhere to stay and relax it would be perfect.
Note that internet access is available, but I found it to be quite patchy.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank cherri_d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wantagh new york
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 11, 2012

My husband and I stayed at the Napili Surf Resort in September. Lovely property, very good managment. We had a studio in building 103.....First floor, steps off our lani to the pool. Very quiet, we didn't hear our neighbors at all. The studio was very nice, beautiful kitchen, clean thoughout. Very convient location. We would highy recommend it.

Room Tip: Pay extra for the ocean front buildings.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank zsazsa38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed October 10, 2012

Our condo was on the ground floor which was perfect for access to the pool, gardens, BBQ and beach. The views were great and the beach lovely. Although we kept missing them, turtles would visit the beach front regularly. We were well cared for by all the staff who accommodated our needs in a friendly and generous manner. We had to move rooms on the last day (which we knew when we booked) and the staff were very helpful and even upgraded us. I must add that the housekeeping was of a very high standard! The farmers market on the other side of the highway is worth a visit for fresh veg but only the once per week. We noted that occasionally the clouds came down from the mountains over the resort area but if you head just 10 mins down the road the beaches are just as lovely but sunny. Once a week the resort hosts a Mai Tai evening to meet other guests and drink wonderful cocktails. The resort also attracts regular return holiday makers of all ages which is always a good indicator. The on site laundry is very good (but only open business hours) and shops/restaurants are nearby. We had take out Thai from the restaurant in Napili Plaza shopping area that was very tasty!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank acemedsec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockyHawaii, General Manager at Napili Surf Beach Resort, responded to this review, October 11, 2012
Aloha Acemedsec,

Mahalo for taking the time to write your positive remarks about Napili Surf Beach Resort. Our housekepping ladies were very pleased with your comments on the cleanliness of unit 117. I am very lucky to work with such diligent staff.

We hope to see you soon. A Hui Hou!

Scott Ullrich
General Manager
Napili Surf Beach Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bartlett, Tennessee, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 5, 2012 via mobile

We loved our stay on Maui and this was the perfect spot to stay! We had an ocean view and the constant ocean breeze and surf noise was just magical! The worst part of our stay here was packing up to go home. We could not recommend it any more if we tried!

  • Stayed July 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carolyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed October 3, 2012

This place was average to below average.

Positives: The beach is nice and there is very good snorkeling.

Negatives: The room wasn't awful but wasn't in great shape either. The mattress was flimsy and very uncomfortable. The room was hot and noisy- there is no AC and we didn't get that much airflow through the room. On day there was a guy with a power saw and a jackhammer working on something all day and making a ton of noise while we were trying to relax by the pool. Other than the beach, the location is not near a whole lot and food options are limited.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
9 Thank JonG83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockyHawaii, General Manager at Napili Surf Beach Resort, responded to this review, October 5, 2012
Aloha Jon,

It was definitely unfortunate that our main water line broke during your stay.Thus my maintenance crew had to make considerable noise to dig up and repair the broken main. Normally, our resort is much quieter.

Should you consider staying with us again, please contact me directly.

Thank you,

Scott Ullrich
Napili Surf Beach resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Napili Surf Beach Resort

Property: Napili Surf Beach Resort
Address: 50 Napili Pl, Lahaina, Maui, HI 96761-9038
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Beach Kitchenette Swimming Pool
Hotel Style:
#1 Romantic Hotel in Lahaina
#5 Top resorts Hotel in Lahaina
#10 Family Hotel in Lahaina
#14 On the Beach Hotel in Lahaina
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Napili Surf Beach Resort 3*
Number of rooms: 53
Official Description (provided by the hotel):
This quaint beachfront property is right on beautiful Napili Bay, a mere 50 to 150 steps into the amazing clear ocean water. Swimming, snorkeling, sun-bathing and stand up boarding are all available a few feet from your room. We are located along Kapalua and its world-class golf courses, Napili Surf Beach Resort is minutes away from Kaanapali and historic Lahaina Town. Fully-equipped condos offer the amenities and convenience of a resort, including daily housekeeping service and complimentary wireless Internet, with the comfort of your own home. Beautiful oceanfront grounds, two swimming pools, three barbecues, each with its own herb garden. Napili Surf Beach Resort is a non-smoking property. Please note that our rooms do not have air-conditioning. ... more   less 
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Also Known As:
Napili Surf Beach Hotel Lahaina
Napili Surf Beach Lahaina
Napili Surf Beach Resort Maui/Lahaina

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