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Napili Surf Beach Resort
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Reviews (351)
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Reviewed October 11, 2012

My husband and I stayed at the Napili Surf Resort in September. Lovely property, very good managment. We had a studio in building 103.....First floor, steps off our lani to the pool. Very quiet, we didn't hear our neighbors at all. The studio was very nice, beautiful kitchen, clean thoughout. Very convient location. We would highy recommend it.

Room Tip: Pay extra for the ocean front buildings.
  • Stayed: September 2012, traveled as a couple
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2  Thank zsazsa38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2012

Our condo was on the ground floor which was perfect for access to the pool, gardens, BBQ and beach. The views were great and the beach lovely. Although we kept missing them, turtles would visit the beach front regularly. We were well cared for by all the staff who accommodated our needs in a friendly and generous manner. We had to move rooms on the last day (which we knew when we booked) and the staff were very helpful and even upgraded us. I must add that the housekeeping was of a very high standard! The farmers market on the other side of the highway is worth a visit for fresh veg but only the once per week. We noted that occasionally the clouds came down from the mountains over the resort area but if you head just 10 mins down the road the beaches are just as lovely but sunny. Once a week the resort hosts a Mai Tai evening to meet other guests and drink wonderful cocktails. The resort also attracts regular return holiday makers of all ages which is always a good indicator. The on site laundry is very good (but only open business hours) and shops/restaurants are nearby. We had take out Thai from the restaurant in Napili Plaza shopping area that was very tasty!

  • Stayed: September 2012, traveled as a couple
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1  Thank acemedsec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockyHawaii, General Manager at Napili Surf Beach Resort, responded to this reviewResponded October 11, 2012

Aloha Acemedsec,

Mahalo for taking the time to write your positive remarks about Napili Surf Beach Resort. Our housekepping ladies were very pleased with your comments on the cleanliness of unit 117. I am very lucky to work with such diligent staff.

We hope to see you soon. A Hui Hou!

Scott Ullrich
General Manager
Napili Surf Beach Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 5, 2012 via mobile

We loved our stay on Maui and this was the perfect spot to stay! We had an ocean view and the constant ocean breeze and surf noise was just magical! The worst part of our stay here was packing up to go home. We could not recommend it any more if we tried!

  • Stayed: July 2012
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1  Thank Carolyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2012

This place was average to below average.

Positives: The beach is nice and there is very good snorkeling.

Negatives: The room wasn't awful but wasn't in great shape either. The mattress was flimsy and very uncomfortable. The room was hot and noisy- there is no AC and we didn't get that much airflow through the room. On day there was a guy with a power saw and a jackhammer working on something all day and making a ton of noise while we were trying to relax by the pool. Other than the beach, the location is not near a whole lot and food options are limited.

  • Stayed: September 2012, traveled as a couple
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9  Thank JonG83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockyHawaii, General Manager at Napili Surf Beach Resort, responded to this reviewResponded October 5, 2012

Aloha Jon,

It was definitely unfortunate that our main water line broke during your stay.Thus my maintenance crew had to make considerable noise to dig up and repair the broken main. Normally, our resort is much quieter.

Should you consider staying with us again, please contact me directly.

Thank you,

Scott Ullrich
Napili Surf Beach resort

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Reviewed September 12, 2012

Overall this place was great. Clean, very friendly and accommodating staff, really nice grounds, excellent beach, and excellent snorkeling right out in front of the resort. I would definitely recommend this to others and I can't wait to go back. One side note there is no restaurant on the property but there are full kitchens in the condos and plenty of BBQ grills around the property and a market very near by.

  • Stayed: September 2012, traveled as a couple
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3  Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rockyHawaii, General Manager at Napili Surf Beach Resort, responded to this reviewResponded October 5, 2012

Aloha Michael,

Thank you for your recomendations. I am very pleased that you enjoyed your stay at Napili Surf Beach Resort.

Hope to see you soon A Hui Hou!

Scott Ullrich
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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