Stayed here in December 2011 in a premium studio suite on the 8th floor. Requested a high floor in advance after reading tripadvisor reviews, was a bit nervous about what we would get beforehand, but overall was pleased with the room - amazing view. We were thinking about whether or not we should pay extra for the premium suite before the trip, but decided not to and ended up getting one, which was nice :) My only complaint about the room - the bed wasn't that comfortable. The mattress was quite...soft - e.g. If I sat at one end of the bed, it would sink/slant towards the ground, and I'm about 120lb.
It seemed to us that the daytime hotel receptionist could have used some help, things ran very slow when she was there. The evening receptionist (Garrett) was great - friendly, easygoing and very helpful. The hotel concierge (Susan) was also great - very cheerful and helpful with planning activities. She gives a talk the morning after you check in with complimentary continental breakfast. Amenities were decent, there is free parking and an outdoor tennis court. In room kitchenette and washer/dryer. Location is good, the hotel is walking distance to a supermarket, farmers market and some local restaurants.
Our experience would have been improved with
1) More comfortable bed
2) More efficient hotel check-in
3) Improved house-keeping - I agree with other comments about not replacing the bath products, etc. They did come everyday though.
Overall, we had a nice vacation and stay at the Aston Mahana.
- Official Description (provided by the hotel):
- Enjoy the seclusion of this beachfront condominium resort where each custom-furnished oceanfront suite features floor-to-ceiling windows and a private lanai with panoramic views of the Pacific and Maui's magical sunsets. An array of onsite amenities include swimming pool, jet spa, covered outdoor barbecue areas, and tennis/pickleball. Nearby attractions include Lahaina Town and the Sugar Cane Train. At the Mahana, you can experience the tranquility of Maui. ... more less
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- Also Known As:
- Aston Mahana At Kaanapali Hotel Lahaina
- Aston Hotel Lahaina
- Mahana At Kaanapali Aston
- Resortquest Mahana Kaanapali
- Mahana Kaanapali
- Aston Mahana At Kaanapali Maui/Lahaina