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“Best Maui Lodging Ever!”

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Aston Kaanapali Shores
Ranked #15 of 32 Hotels in Lahaina
Certificate of Excellence
Nashville
Level 5 Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
“Best Maui Lodging Ever!”
Reviewed June 29, 2010

My wife, 23 year old daughter and I spent the last week of June 2010 at the Aston Kaanapali Shores (AKS) in Maui. This was our sixth visit to Maui, and our fourth stay at AKS, going back some 27 years to 1983. I was pleasantly surprised to find that AKS is currently in the best condition I have ever seen it. I had reserved a “Deluxe Ocean View” two-bedroom condo via the Internet on the AKS website for $254 per night plus tax. When we arrived, the desk clerk was very nice, and asked if we would be interested in upgrading to an ocean front two bedroom suite for an additional $150 per nigh plus tax. We didn’t want to spend the extra money, but decided to look at both rooms and then decide.

Our original assigned room was # 723. It was a nice room that had been remodeled fairly recently, and had a decent sized balcony (aka lanai in Hawaii) with a nice view of the ocean, as well as about 100 yards of hotel grounds in between the room and the beach. We were told that the room was 1235 square feet in size. We decided to just look at the other room, although those dollar signs were flashing in my eyes big-time.

Well, all it took was a glimpse of the ocean front room (Room 501) to convince us that it was worth the extra $150 per night (plus tax, of course). It was a beautiful 2005 square foot suite with granite counter-tops in the full kitchen, a big living room, two full baths, a great master bedroom opening onto the balcony, and a good sized second bedroom. Both bedrooms had king-size beds, and I assume that the sofa in the living room was a convertible, although we didn’t need it. When we took a look at the view and the huge lanai, we were sold. The unit is a corner unit on the southwest corner of the building with a huge wrap-around balcony that is probably 200 - 250 square feet by itself. The unobstructed view began at due north, and swept around the entire 180 degree beachfront to the west, over the pool area to the south, and over the rest of the AKS grounds, ending at the lush green mountains to the east. Around 5 PM almost every evening, we watched a rainbow form in front of the mountains to the east, and then turned west to watch a beautiful Maui sunset as the big orange ball set over Lanai.

ASK has two buildings. One building, the much smaller of the two, which is south of the larger building, has two ocean front rooms per floor (ending in 61) along with seven other rooms per floor. I believe it has five floors. Those two ocean front rooms are 1233 square feet each. We were in the larger building (9 floors). There are two ocean front rooms per floor (designated by the floor number followed by 01 and 02), and approximately 50 other rooms per floor. Rooms designated -02 have views to the north and west, and the rooms designated -01 are to the south and west. Those two ocean front rooms are called the Aloha Suites on every floor, I believe. I personally think the -01 rooms have the better view over the -02 rooms. Both have better views than the ocean front rooms in the smaller building.

Our final cost per night for the room including all taxes and the $9.00 daily parking fee was $463.17 per night. Obviously that is quite steep, but it was for a two bedroom apartment, and by Hawaii standards, it really wasn’t terribly high. Plus, we received a $125 “50 plus” credit against our mai-tai bill for being old! Unfortunately, the bar bill was considerably larger....

The food in the Beach Club restaurant is OK, but nothing to write home about. The bartender makes great mai-tais, and happy hour is from 3:30 to 5:30PM I think. The pool is big enough , and there are ample chairs for guests to expose their bodies to the ever-present UV rays. There are a number of Mynah birds that think they own the place, as well as any food you might be munching on, and on occasion, they might choose to “drop-in” on you while you dine or sunbathe. Unfortunately, that seems to be the case no matter where you go in Hawaii nowadays. Finally, if you book a room at AKS, be sure to request a recently remodeled/upgraded room, as there are apparently some rooms there that have not been remodeled for many years.

  • Stayed May 2010, traveled as a couple
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2 Thank 275GTB4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Salem, Oregon
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 29, 2010

We just spent our 16th wedding anniversary at Aston Kaanapali Shores. We were pleasantly surprised when we arrived. We were met immediately by bell staff. The front desk staff were very pleasant and helpful. Often, when just passing by the desk, we were greeted with a friendly "aloha". My husband had my gift shipped to the hotel ahead of time and the front desk staff were helpful to him in the arrangements.

The location provides a great view is just about every direction. The grounds are beautiful and well kept. Definitely added to the "tropical experience". The koi pond and waterfalls are soothing and peaceful. The restaurant on site serves delicious food. Prices weren't too bad and the food was always outstanding as was the service.

The room was clean and nicely decorated with a feeling of old Hawaii. The bed was one of the most comfortable we've ever slept in. Never had a bad night's sleep there. Only complaint was there was no music. Only a cheap clock radio with poor reception so if you like music, definitely take your own. Pool was small but adequate. Great view from both pools. Nice lawn area for playing on. Plenty of lounge chairs. Not many tables though.

Everything you could possibly want is close by. Our only other complaint would be one of the female parking attendants was often abrupt and rude. Otherwise, all the staff are exceptional!

Beach was small, but adequate. As other reviewers have said, you can always walk or take a cab. The drivers were quick and well informed.

  • Stayed June 2010, traveled as a couple
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Helpful?
Thank grandmapooh53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 25, 2010

My wife, two daughters (8 & 12) and I just returned from a one week stay at Kaanapali Shores (6/15- 6/23). We booked our trip through Costco Travel and selected KS through the information on the Costco site. After booking the trip I came on TA and saw a couple of reviews that made me wonder if we had made a mistake with our lodging choice.

Well, our experience could not have been better. Kaanapali Shores is an outstanding choice for those looking for an upscale resort type property without a "break your budget" price. Our 900 sq ft. one bedroom unit with queen pull out was updated, clean and well furnished. We could not have been more comfortable. The view from our balcony overlooking the manicured grounds and Pacific was incredible. The property is very well maintained and the grounds resembled those of a high end hotel. Remodelded lobby, beautiful lawns, palm trees, waterfalls, Koi Ponds and flowers are what you'll find at a high end resort. Two smaller, but very good pools and a beach front restaurant where we had 4 very good meals.

The pools, while nice, but not the large "water park with slide, etc." that you'll find at a Hyatt. However the manicured lawns around the pools are exactly what you'd find at a high end property. We had friends on Maui at the same time who came to visit and commented how impressed they were with our resort. My wife and I both thought a bigger pool area would have been nice, but absolutely not needed given the extra cost that it would have required. Our girls loved the pools and hot tubs. The ocean front pool is exactly that, just above the sand and a great spot.

The staff was terrific and accomodated every need we had.

The beach in front of the resort is a bit narrow but better than other properties we saw and plenty wide to be on the sand. But hey, you're on Maui so if you want a wider stretch of sand, walk five minutes.

While our package didn't break down the individual price of air, condo, car, our guess is that we spent about $100 - 125 a night for our Ocean View unit.

I have stayed in numerous five star hotels and found Kaanapali Shores a great property and incredible value. Great for families or couples. Our stay couldn't have been better.

We highly recommend Kaanapali Shores.

  • Stayed June 2010, traveled with family
    • Value
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Helpful?
1 Thank tboyerpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alabama
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 24, 2010

This place is a condo, so what makes it good is that you can buy and prepare some of your own meals. It is located with anything you need with in steps outside your complex. The downside is the beach is very short and rocky. But as we found in Hawaii, many places are like that. We are used to the Gulf and Caribbean beaches. The pools are just average. but I didn't go to Hawaii for that. Overall I felt like for the price it was a really good value.

  • Stayed June 2010, traveled with family
    • Value
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Helpful?
1 Thank zzblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gresham, Oregon
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 22, 2010

We stayed here in May 2010 and we're greeted right away by the Bell Hop. Service was all around fantastic at this resort. We were even taking pictures and even the security guard offered to take our picture so we could all be in. We stayed in Room 804. It had an oceanview, far better than expected. The room was beautiful w/ black granite coutertops and stainless appliances. It was freshly updated and they did a great job. There were 2 pools and the kid pool in the garden only foes up to 4ft deep, so that was nice for my young boys ages 6 and 8. The stores on site made it very convenient. The food at the restaraunt there was pretty good, nothing that great but the staff there were friendly and we ate lunch there almost every day. Kids eat free lunch there w/ a paying adult so that was nice. We loved the beach right out front, I don't know what some of these other reviewers are saying about it being small. Maybe it was the time of year?? It seemed just right for us and is a lot nicer than other areas on Maui. We preferred this beach over Kapulua (Ritz Carlton beach). About a 5 minute walk to your left is Dukes restaurant. If you stay here, walking down to Dukes is a must. Its a beautiful walk along the beach and you can have dinner under straw cabanas w/ lit tiki torces. We made it down there a couple of times. Service there was also good and the cocktails were strong. I could go on and on about how great this resort was, but then I'd be here all night. I came home and thanked our travel agent as it was her who recommended this place. We will be returning to stay here from now on. The photo is the view from our bedroom. There was full oceanview out of all the windows. Thanks Aston Kaanapali in making this the best vacation this family has ever had. See you next year. Family of 4 from Oregon.

  • Stayed May 2010, traveled with family
    • Value
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Helpful?
1 Thank crzylife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 6 Contributor
100 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed June 15, 2010

If you can’t afford any of the mega resorts on Maui (Westin, Marriott, etc.), then the Aston Kaasapali Shoes is a pleasant alternative. The other Aston properties had absolutely horrible reviews, that is why we chose this one. Our stay was pleasant. The condos are very clean and spacious and have a washer dryer!! The lobby is open, airy with tropical waterfalls. My two complaints: The check-in process took forever and if you arrive before 3 p.m., you likely will not be able to get your room as they will tell you it isn’t ready. Also the hallways have low ceilings and reminded me of a dormitory. Also they charge $9 for parking, which is a rip off, but I think all the resorts charge a daily parking fee. Actually there seemed to be a fee for everything – parking, gym, room safe … The beach the property fronts is not one of the nicest beaches, but if you are like us exploring the top sites on the island, it won’t matter! Would stay here again for the price we paid.

  • Stayed June 2010, traveled as a couple
    • Value
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Helpful?
Thank traveltrotter50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 13, 2010

This was an excellent choice by our travel agent. Firstly 2 little annoyances - smokers beware there is no smoking on the balconies, you are shunned away to a smokers corner, which actually was fun as you got to meet other shunned smokers! Secondly a $200 hold of a credit card was required. Even though we had paid for our room upfront, my husband put his card down, however as he was directed by me before we left Australia to let Westpac know we would be travelling overseas he did not, result, card blocked, which was very annoying as the front desk rang about 10 times to get another card no, this was ontop of Hertz wanting a $200 credit card hold, so all foreigners travelling to Hawaii, have some cash up your sleeve, so you are not embarrased the way we were. I tried to put the Hertz $200 onto my ANZ visa, but because it was still in my maiden name and I had no photo ID for that card, turned out to be a huge problem, especially when you are sleep deprived after 20 hours on the go. Anyway we loved our time in Mauri the Kaanapali Shores was excellent, beautiful location, great restaurant, and everyone was very helpful. Would have loved to have a massage on the beach but ran out of time. Would definetely stay here again. Also Wifi was awesome, worked 1st time and was very quick and easy to use.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MelbourneFeeFee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aston Kaanapali Shores

Property: Aston Kaanapali Shores
Address: 3445 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-9414
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Lahaina
#11 Family Hotel in Lahaina
#14 Romantic Hotel in Lahaina
#14 On the Beach Hotel in Lahaina
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Aston Kaanapali Shores 3*
Number of rooms: 463
Official Description (provided by the hotel):
Located beachfront on Kaanapali Beach, this magnificent condominium resort combines spacious, well-appointed suites with hotel-caliber services. Enjoy the beauty of expanse ocean views and direct access to the beach. Amenities include complete kitchens, WiFi, onsite cultural programs, an activities desk for off-site arrangements, and a year-round kids program, Camp Kaanapali. This self-contained property boasts 2 swimming pools, a beachfront restaurant and bar, fitness center and spa featuring an indoor/outdoor massage service. All of these great amenities and services combined with an exceptional guest service staff make for an unforgettable vacation and the experience of true Aloha Spirit. ... more   less 
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Also Known As:
Aston Hotel Lahaina
Aston Hotel Kaanapali Shores
Kaanapali Shores Maui
Maui Aston Kaanapali Shores Condominiums
Aston Kaanapali Shores Condos
Maui Resortquest Kaanapali Shores
Kaanapali Shores Hotel
Resortquest Kaanapali Shores Maui
Kaanapali Shores Resort
Aston Kaanapali Shores Maui/Lahaina

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