If you require handicapped parking or services this isn't the luau for you. It is overcrowded, there is very limited handicapped parking, and the communication with the manager is awful. When I asked for the presidents name and number or address to address the issues, the manager flatly refused to give me the information. He couldn't understand that he was not at all helpful after making handicapped people wait over an hour in line, without any assistance for them standing. Try the Old Lahaina Luau, much better service and preformances.