I'm a local person who has lived on island for the last 10 years. I remember going to Nachos when I first moved to Honokowai and the food was amazing along with the wait staff, very cozy and personable. I recently went back to Nachos after several years of living on and dining in other Maui areas and I was horrified. The employee on call was sitting at the bar with his back to patrons and as my friend and I walked in he called out "Howzit". We said all was good and decided on the margarita and happy hour menu of tacos @ $2.00/ea. We informed the employee of our choice as he sat with his back to us watching tv. He came back with the food, no napkins, no silverware and sat back down to watch tv. My friend and I ate our meal, which we thought was worth the 2 bucks but definitely not anything special (food was premade and sitting in containers spooned out to order, bland and cold) . We asked for the check and it came back twice as much as the happy hour menu stated. Of course we approached the employee who shot back "You said you wanted the plate lunch!" which we never eluded to, we specifically asked for the ala carte bar menu. He got belligerent & angry so my friend & I paid the exorbitant bill and left. Feeling very used by this employee and wanting to contact the manager or person in charge so that other patrons would not have to go through the same experience, I got in touch with the owner. After explaining the horrible service and food experience, she was also belligerent and obviously had been drinking,
so I swiftly ended the conversation and will never recommend this restaurant to friends, neighbors, or even my worst enemies. Please be careful if you do decide to patronize this establishment HORRIBLE
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