The Westin KORV is an overall great CONDO, but I'd stress to anyone considering staying here that it is definitely NOT a luxury resort--for better AND for worse. I've been to Maui several times before, so I wasn't after the full-on resort experience and appreciated Westin KORV's low-key convenience instead. Just be mindful that it is NOT a luxury resort, despite the insistence of other reviewers and the Westin timeshare salespeople. For sure, the Westin KORV has lovely accommodations, convenient parking garage (in the north buildling, at least), a good fitness center (however small) with great equipment, a good-yet-expensive spa, and outdoor grills. Plus, it's nicely situated right on the beach. However, its grounds are impeccable but not luxurious. (It is visibly flanked by a municipal park and an empty construction site.) It doesn't have a golf course. In fact, there are only two "first come-first served" tennis courts on the whole property of 500+ units. (Yes, there were lines. And no, not one of the concierges could point me in the direction of the other off-site courts to which guests have at their disposal, at least according to the the website and in-room guide.) There are no nearby retail shops. For me, the true upset is that there is no decent restaurant on the property. The only "fine dining" option is Puleho, an "Italian" restaurant that is unremarkable at best. (Its Christmas dinner "special" entrees were inedible.) We dined off-site all but for that one bad meal. There's also an average pool grill and a sports bar (with a limited menu and even more limited service) for days at the pool.
I stayed over Christmas and New Year's holiday, when the property was around 93% occupancy (I asked) and I must say the pool areas were packed. The proximity between lounge chairs made it easy for me to overhear several conversations between disgruntled and territorial timeshare owners at the property who seem resentful of the great deal that their exorbitant maintenance fees provide hotel guests.
I found the staff mediocre. I spoke to several of them to help put a day of golf together and each gave me conflicting or partial info. Another member of concierge services advised that I skip driving to Haleakala Park to see the sunrise, which turned out to be my favorite experience of my eight vacations in Hawaii.
Also, beware: I had a room near the lobby (Building 6) and heard the lobby muzak echo loudly starting at 7AM. It's not a problem the front desk cares to address. I tried several times.
And a tip: Bring aqua socks or booties. The coral reef in the shore just in front of the hotel is fantastic, but dangerous and many people cut themselves on the rocks.
In sum, expect a great condo, but not a resort. I'd stay there again, but I wouldn't recommend to anyone who's looking for the type of luxury and service available at other properties on Maui.
- Official Description (provided by the hotel):
- Nestled between the Pacific Ocean and West Maui Mountains, makes The Westin Ka'anapali Ocean Resort Villas the perfect island retreat. Each spacious and stylish one and two-bedroom villas include private lanais, full-sized kitchens, washers and dryers, generous living and dining room areas, and complimentary Wi-Fi. ... more less
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- Also Known As:
- The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
- Westin Kaanapali Ocean Resort Villas
- Westin Lahaina
- Westin Ka Anapali Ocean Hotel
- Westin Villas Maui
- Lahaina Westin
- Westin Maui Villas
- The Westin Kaanapali Ocean Resort Villas Maui/Lahaina