We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Westin Kaanapali Ocean Resort Villas
Nearby Hotels
$331
$289
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$339
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
$239
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$420
$407
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
Royal Lahaina Resort(Lahaina)(Great Value!)
$285
Expedia.com
View Deal
  • Pool
  • Beachfront
$459
Hotels.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
$1,325
Expedia.com
View Deal
Certificate of Excellence
  • Pool
  • Beachfront
Lahaina Shores Beach Resort(Lahaina)
No availability for your dates from our partners
Certificate of Excellence
  • Free Wifi
  • Pool
No availability for your dates from our partners
Certificate of Excellence
  • Free Wifi
  • Pool
No availability for your dates from our partners
Certificate of Excellence
  • Pool
  • Beachfront
Reviews (4,756)
Filter reviews
4,756 results
Traveler rating
2,849
1,128
424
204
151
Traveler type
Time of year
LanguageAll languages
More languages
2,849
1,128
424
204
151
Show reviews that mention
All reviewsnorth propertynorth poolstudio villapirate shipisland viewjacuzzi tubtime sharenorth sidetimeshare ownerstimeshare presentationfull kitchenheavenly bedshuttle servicewasher dryerfree shuttlebar and grillkiddie pool
Filter
Updating list...
2,453 - 2,458 of 4,756 reviews
Reviewed May 23, 2014

We chose this resort as opposed to the ones on "resort row" on Kaanapali Prkwy because we wanted it to be less crowded. It was definitely less crowded than down by Black Rock which we visited many times (and we even stayed an extra night at Kaanapali Beach Hotel which is adjacent to the Sheraton at Black Rock). We also wanted our room to be larger, have a kitchen, and a soaking tub--the Westin Villas satisfied this. The resort is also very lovely--picturesque and island-y. The lobby doesn't have the drama that the Hyatt has but it is very well appointed with a nice view to the property. Upon checkin we were given a room that was FOREVER away in the North Villas (being in the North is fine but I'm talking a good 10 minute walk from the North Villas lobby just to get to our room!) We hated this so they moved us to a much closer room in the North Villas that was much better. Be aware of this because walking to and from your room can really eat at your vacation time especially as you will be going to the pool, beach, and back quite a bit! The housekeeping staff is SO friendly. Concierge could be better. Michael was very nice though. My only 2 complaints about this resort--so many kids and breakfast buffet was not that good. Why is there no adult-only pool?! I understand people want to bring kids on vacation (if I had kids I would too) but when I booked this property with my husband we thought it would be more laid back at the pool area--not the case. Screaming jumping kids everywhere playing with swim toys and beach balls. Not exactly romantic for those couples trying to escape. Just FYI! Other than this, if you want a GORGEOUS beach with snorkeling water steps away from your room, stay here. Just go straight out from the beach walk infront of the resort to the beach and you'll see great coral. But note: to see sea turtles you must go to Black Rock which we did and we swam with them quite often.

Room Tip: We stayed in 6258 which had a nice 2nd floor view of the pool and ocean. Close to lobby which was perfect for us as we were on-the-go a lot!!! There is way too much to do on Maui to stay in the hotel the whole time!
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MHS12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2014

Loved staying at the Westin Ka'anapali! The room was a bit of a walk through a maze to get to, but once we were there it was amazing. Huge studio with kitchenette, large bathtub and balcony... All the amenities of our NYC apartment and more (dishwasher and washer/dryer included)! Gym, pools, BBQ pits and steps from the beach! Valet parking was only $2 more than self parking and the guys are really nice and handy... They even fixed a problem with our rental car! Concierge was super helpful and helped us book a tour and gave us suggestions for local neighborhoods and farmers markets to explore. The only downside with the location was that a lot of what we wanted to do in Maui -- volcano hike, rainforest and waterfall tours, etc. -- was on the East side of the island vs. in Lahaina (about an hour drive)... But that wasn't the hotels fault at all. Highly recommend!

Stayed: May 2014, traveled as a couple
2  Thank Gary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2014

This place is just luxury and we could not fault anything. It is clean and the staff are great. Even good meals in the restaurant. Good safe swimming and also the snorkelling among the fish is good. Pamper yourself and stay here !

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank melsy89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2014

We just celebrated our 10 year wedding anniversary and booked a starwood offer to try the resort for 5 nights. I was impressed with the service, the location, the amenities, the pools, the cleanliness. It was lovely to be upgraded for free to a 1 bedroom villa when we booked a studio. Never had we stayed in a westin property, now I am a fan.....We also attended the vacation ownership and was impressed, but its costly. We would go back in a heart beat.....

Room Tip: Buildings 2 & 3 are closest to the main lagoon pool and lobby.
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank forjulissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this reviewResponded May 21, 2014

Aloha and congratulations on your 10th anniversary! We couldn't be more delighted to share in the celebration of such a wonderful milestone. On behalf of our entire staff, we would like to sincerely thank you for choosing our resort as your celebration destination. We are also happy to hear that our staff was pleasingly accommodating. I will be sure to share your review with our team.

Mahalo,
Krystle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2014

This was our first visit to the Westin Ka'anapali Villas. The location has a very good reef for snorkeling right off their beach. The rooms were extremely comfortable - great bed, nice kitchenette facilities AND washer/dryer, big bathroom. Quiet is important to us - there is a separate entryway that reduces the noise you typically hear in the hallways - great touch! We really enjoyed the Wednesday Crab Fest (all you can eat). But the thing I have to rave about most is the professional customer service of the staff! It started with our arrival greeting from Danny - best valet ever and he should be the manager and teach the other valets his style of customer service. This set our expectations for the rest of the trip and we weren't disappointed. From the front desk check-in person, to the guy who brought up our bags, to the drink service at the pool, an amazing waiter (Marc) in the Ocean Restaurant. I give the management of this hotel credit for training their people well. Consistently, everyone had a "can do" attitude. No one said "no" to any of our requests - how often does that happen!

This resort is set up for families. We are two adults and were disappointed at the very small, adults pool, which is tucked away in a corner with no view and limited sun. That's the only thing I would change.

Please note: I read some negative reviews before we left, but they were for the Westin Hotel (next to the Sheraton), which is not these villas. The hotel is an older property and there have been complaints about construction noise as they update their rooms. I confused those reviews with these villas and want to make sure others know that this is a different property.

It was beautiful to sit out at night, overlooking the pool with the tiki torches lit - very romantic. Lots of birds singing and chirping makes it feel more tropical than just a hotel. There's a great oceanfront walk up to the Sheraton, and then on to the Ka'anapali Beachwalk. Oh, and a shuttle that runs often and conveniently to the Sheraton, Whaler's Village, or Lahaina. Can you tell we liked this place? Will return! Aloha and Mahalo!

Room Tip: If you are adults and want quiet, you don't want a room overlooking the kid's pool (with the pirate ship) on the north side.
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank KnowsHowToTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this reviewResponded May 21, 2014

We are so pleased to read that our staff provided you with exceptional service. Thank you for recognizing all of them who made your Westin Villas experience unforgettable. I will be sure that
Danny and Marc whom you've mentioned are recognized. We enjoy making personal connections and memorable experiences with our guests and thank you for allowing us to do so for you. Mahalo for taking the time to post your review and for choosing us as your “home away from home.” We hope to welcome you back to Maui again. Have a great rest of the year.

Mahalo,
Krystle

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews