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“5 day trip in October” 5 of 5 bubbles
Review of The Westin Kaanapali Ocean Resort Villas

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The Westin Kaanapali Ocean Resort Villas
Ranked #10 of 31 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
San Jose, California
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“5 day trip in October”
5 of 5 bubbles Reviewed October 26, 2013

The property is very well maintained. It has nice pools, hottubs and a great wide beach in the walking distance from the rooms. For those who want to do a little cooking, the property has several gas BBQs for guests to use.

Staff at the resort are friendly, attentive.

There are several restaurants on site: high end, a couple of pool bars and restaurants.
Nice quiet, relaxing spot

For those that need to exercise, the resort has gyms, dry and steam saunas to get that beach bod in tune!

Room Tip: Try to higher than 2nd floor to get a view of the ocean
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ray A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, October 30, 2013
Aloha Ray A,
Mahalo for taking the time to provide your review. We appreciate you sharing your KOR experience with other travelers. I am sure it will help them decide that the amenities we offer allow for a relaxing and stress free Maui vacation. On behalf of our entire staff, we would like to thank you for choosing the Westin Ka’anapali Ocean Resort Villas as your vacation destination. We couldn’t be delighted to welcome you back again soon.
Mahalo,
Krystle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,788 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,065)
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English first
Cleveland, Ohio
Level Contributor
153 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed October 23, 2013

We really enjoyed staying here for the week we were in Maui. The villa was up to date, clean, spacious, and well stocked with views of the pool and beach. The staff was extremely helpful and the complimentary shuttle was a great help to us when we went to activities near the Westin and in Lahaina. We also appreciated having the kitchen, which allowed us to have leisurely breakfasts in the morning and to pack lunches for our hiking outings.

The only catch here is that while Ka'anapali Beach is stunning, I felt like we were far away from many of the activities we were interested in (Hana, Haleakala) so I might consider staying in another area if we return, depending on what we want to do.

Stayed October 2013, traveled as a couple
Helpful?
Thank butterandjelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, October 28, 2013
Aloha! Mahalo Nui Loa for another 5 star review. Each and everyone one of us here at The Westin Ka’anapali Ocean Resort Villas greatly appreciates it. We are also glad to hear that you took advantage of the resort amenities from cooking your very own breakfast and using the complimentary shuttle service that helps makes your vacation a care-free experience. Thank you again for your review and we hope to see you again soon.
Mahalo,
Krystle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed October 23, 2013

I was extremely impressed with this property. It was very well maintained and all of the furnishings were very nice and the beds incredibly comfortable! The washer and dryer in unit were perfect. We had a two bedroom lockoff with an ocean view. Highly recommend getting an ocean view. The property is great for both those with and without kids since the amenities were located throughout the resort and separated. The kids amenities were superb - the pirate ship, kids club, etc. The beach was calm and swimable. The food was excellent at the two restaurants (by pool and beach) that we ate at. One thing that stood out above and beyond the norm was the high quality of customer service. Everyone was friendly and had a smile on their face. They were always willing to help. For example, we borrowed a stroller for our son and the housekeeping brought a pink one - we did not care - but my son was a bit put out (but got over it since we did not care), but when we returned the housekeeping person had left us a lightening mcqueen stroller and returned the tip we had given him saying that he did not feel right accepting a tip when my son had been disappointed by the pink stroller. It was totally unnecessary but it demonstrates the high standards that the employee operate under. Spa was also excellent!

Room Tip: Ocean view is much better.
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  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lauraamg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 22, 2013 credit card Amex Card Member Review

The Westin Ka'anapali Villas are a fantastic place to stay. The services offered by Westin are great and there is absolutely no need to leave the resort (but when you're on Maui, it would be sin not to). If there was one criticism then it would be that my wife and I booked an oceanview villa and that is exactly what we got ... but we overlooked about 100 metres of car park to do so. Did it detract from the quality of the residence - definitely not; it's just that it wasn't what we were expecting. Would I go back there - yes, I sure would (but next time I would try to avoid the car park)!

Stayed August 2013, traveled as a couple
Helpful?
1 Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
100 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed October 22, 2013

I don't remember exactly how many years we've been coming to the Westin Kaanapali Villas, at least 5 or 6. It's like home to us. Every year we remember different things about why we come here so often and why we think of it as home.
We always sign up for the wine tasting and have dinner in Pulehu after. This year at the wine tasting, we had the pleasure of having Benji pour our wine and take care of us. At dinner he was also our waiter. Benji couldn't have been more accomodating, he took care of everything and sometimes even seemed to know what we wanted before we even asked. The wine and food were excellent as always and service was impeccable. Thank you Benji and Westin for being our "home away from home".

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank annsmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, October 24, 2013
Aloha! We are truly honored that you have chosen us as your “home away from home” for all these years. Words cannot express how truly grateful we are. We are very excited to hear about your stay with us and appreciate you recognizing Benji for his outstanding and personal service that he provided. We are truly lucky to have him as part of our team. On behalf of our entire staff, I’d like to thank you and let you know how grateful we are for your stellar rating and recommendation of our resort. We look forward to welcoming you back the shores of Keka’a Beach.
Sincerely,
Krystle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 22, 2013

As a wedding present, a relative gave us a week at her Westin timeshare, and we chose the Westin Kaanapali in Maui. From the moment we arrived, we were impressed with the service and the beautiful grounds. Our concierge Kelly was awesome--we felt like we could be friends in another life. Every activity she suggested was a blast, and we appreciated the personalized attention. Our room (a studio) had a beautiful ocean view, and the set-up was perfect for two. Every encounter we had with staff--from bartenders to maids, was positive. If you like snorkeling, no need to go any further than the Westin's beach! We saw sea turtles, eels, silverfish, and lots of other wildlife. Would love to go back on another vacation.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, October 24, 2013
Congratulations on your special occasion! We are thrilled that you have chosen us as your honeymoon destination. We are delighted to read that you had a wonderful stay and appreciate you sharing your experience. It’s not every day that someone is able to say that they swam with sea turtles, eels, fishes and more. What an incredible story to tell! I’ll be sure to pass your kind words to Kelly who provided outstanding service with great recommendations for your Maui activities. Mahalo again, for your 5 star review.

Sincerely,
Krystle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parker, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 21, 2013

This was our 3rd visit to the Westin Resort & Villas, Maui right on Kaanapali Beach, and it will not be our last. Most people may want to mix it up and hit lots of different places, and I get that, but when it works as well as this place does, I'm hard pressed to go elsewhere.

This is a family place that isn't Disney-esque, but romantic enough for couples to make the most of. The property is top notch, the location is absolutely breathtaking, the beach is large, quiet, and has the best snorkeling you don't have to drive to.

The rooms come in different sizes, and the 1 bedroom was perfect for our family of four, with a full kitchen that rivals the one my wife had installed at our home, washer/dryer, and large lanai big enough to move the dinner table & chairs outside for meals with a view! Sorry Westin!

We barbeque 50 yards from the beach every night and I have a chance to chat up the owners, and they simply rave about the place! Obviously they've been returning to the same place far longer than I, so I am seriously considering that particular option.

Thanks to everybody at the Westin for making those three trips as spectacular as they've been, and for helping us create lasting family memories that we'll never forget! Planning the 4th as I write this!

Room Tip: Paddleboarding is a favorite of ours, and after renting from the Westin we deviated this year and we...
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Clinard4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Krystle S, Manager at The Westin Kaanapali Ocean Resort Villas, responded to this review, October 23, 2013
Aloha and Mahalo Nui Loa for your kind words. We are so happy to hear that you are planning your 4th visit to Maui. On behalf of our entire staff, I would like to thank you for sharing your experience with other travelers. Your recommendation is truly priceless to us. Please let us know when you will be returning as we look forward to welcoming you and your ohana back to The Westin Ka’anapali Ocean Resort Villas.

Mahalo again,
Krystle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Kaanapali Ocean Resort Villas

Property: The Westin Kaanapali Ocean Resort Villas
Address: 6 Kai Ala Drive, Lahaina, Maui, HI 96761-5915
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Lahaina
#4 Luxury Hotel in Lahaina
#7 Spa Hotel in Lahaina
#8 Family Hotel in Lahaina
#9 Romantic Hotel in Lahaina
#10 On the Beach Hotel in Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Westin Kaanapali Ocean Resort Villas 4*
Number of rooms: 1021
Official Description (provided by the hotel):
Nestled between the Pacific Ocean and West Maui Mountains, makes The Westin Ka'anapali Ocean Resort Villas the perfect island retreat. Each spacious and stylish one and two-bedroom villas include private lanais, full-sized kitchens, washers and dryers, generous living and dining room areas, and complimentary Wi-Fi. ... more   less 
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Also Known As:
The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
Westin Kaanapali Ocean Resort Villas
Westin Lahaina
Westin Ka Anapali Ocean Hotel
Westin Villas Maui
Lahaina Westin
Westin Maui Villas
The Westin Kaanapali Ocean Resort Villas Maui/Lahaina

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