We got a pretty good deal from Orbitz for a short 4-day vacation in Maui. Yes, I know, flying that far for a 4-day vacation is not exactly ideal but it was a good break.
Location-wise, this hotel/time-share villas was perfect. Just about 2 miles away from Whalers Village and 3 miles away from main Lahaina town center. The hotel is right by the beach.
We stayed at the North Tower (and 1 night at the South, which I will elaborate later). The lobby looks great, overlooking the central garden/koi-pond/pools, looking out to the ocean front. We got 'upgraded' to an ocean view on the ground floor, which if you see my photo, has absolutely no ocean view but facing a wall. Not sure why they call it an ocean-view. Might have complained but we had family in the adjoining room so we beared with it. We got 'upgraded' but essentially was a studio room while our relatives next door was really 'upgraded' to a 1-bedroom suite, with a bigger kitchen space. They even were able to see a sliver of the ocean from their room! So, if you are assigned room 5109 (ours), ask for another room!
The studio villa had a kitchenette, much smaller but equipped with a microwave, dishwasher, full set of utensils and dishware. Comes with a flat-screen TV with full cable channels, a DVD player (DVD rental kiosks in the lobby!), and a Bose radio/CD player, which I thought was a nice touch. The bathroom is equipped with a Jacuzzi tub with sliding doors that open into the room. I suppose it would have been nice sitting in the Jacuzzi if we actually had an ocean view... Separate shower stall but placed with the toilet, so a little privacy would have been nice (the 1 bedroom suite has a private toilet).
The hotel has great facilities. A number of restaurants, a spa, gym. Three separate pools: North Tower adult pool (with water volley ball), a kids pool with a 'pirate ship' water slide structure between the North and South towers, and another adult pool in the South Tower which has an adult water slide. Walk out to the beach in a few minutes from our room. The beach here has a pretty steep drop-off and very rocky just off the wave-front. Once past the rocks, snorkeling is quite good.
The resort has planned activities as well. But they cancel without notice... our kids waited for a koi pond feeding session in the South towers and no one from the hotel showed up!! The kids were quite disappointed. When we checked with the concierge, he called the koi people and no one picked up. The concierge was very apologetic and gave us some chocolate candy for our trouble. Thumbs up for the concierge! They got some unlisted 'benefits' and deals as well. Ask for a 'gift', and you get a free cooler bag. And being a 'time-share', you may get invited to a 90-minute presentation too. And if you give up housekeeping for the stay, you get free breakfast vouchers, which we did.
Free wifi throughout the resort. Three Macs available at the North Tower with free internet access and printers, if you want to check in your flights. Parking is reasonable, $7/day self-park or $9/day valet.
Now, we were 'very' lucky to be caught in the tsunami warning after the Canadian earthquake on the night of Oct 27. Given that we were in the ground floor, we were 'evacuated' and invited to the lobby for a couple of hours beginning about 10pm. The resort provided water, coffee, pillows, blankets and snacks for all the affected guests. Thumbs up there. But earlier on, when we asked if we can get another room, we were told that the resort was 'fully committed'. After midnight though, the resort started 'processing' the guests to be relocated into the South Tower, with us going to the fourth floor for the night. It was nice for them to do so, and they did relocate many of the guests there.... They squeezed our two family group into a 1-bedroom suite. Better than lounging at the lobby for the whole night, I suppose. But that showed that they actually had rooms to relocate us earlier when we asked and was refused. A little deceit there, I felt. I was expecting that they should comp us for the final night but they did not. But overall though, I felt that the hotel did mostly right with their evacuation plan.
- Official Description (provided by the hotel):
- Nestled between the Pacific Ocean and West Maui Mountains, makes The Westin Ka'anapali Ocean Resort Villas the perfect island retreat. Each spacious and stylish one and two-bedroom villas include private lanais, full-sized kitchens, washers and dryers, generous living and dining room areas, and complimentary Wi-Fi. ... more less
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- Also Known As:
- The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
- Westin Kaanapali Ocean Resort Villas
- Westin Lahaina
- Westin Ka Anapali Ocean Hotel
- Westin Villas Maui
- Lahaina Westin
- Westin Maui Villas
- The Westin Kaanapali Ocean Resort Villas Maui/Lahaina