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“A nice room in a good location” 4 of 5 bubbles
Review of Valley Isle Resort

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Valley Isle Resort
Ranked #16 of 42 Specialty Lodging in Lahaina
Certificate of Excellence
Boise, Idaho
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A nice room in a good location”
4 of 5 bubbles Reviewed January 28, 2014

My wife and I reserved a two bedroom at Valley Isle through Vacations International - my parents have some timeshare points with VI. We were assigned a top floor (12th floor) room overlooking the ocean. Excellent view. We love the snorkel in Hawaii and enjoyed going to Kaanapali (south) or Napili (north) from Valley Isle. I have to say the snorkeling at the building was very bad. We discovered a lower cost restaurant next door with a happy hour but we never got a chance to check it out. The restoration of the front of the building after the fire is progressing slowly.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ksamsed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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380 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
BoiseID
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed January 26, 2014

Unit 804 was perfect, as always. There still is construction going on in the fire damaged areas, but the noise was minimal, and it does not affect the condo area. The grounds and pool area are beautiful. Our condo was equipped with all the essentials, including snorkel gear and bogie boards. The views from the lanai are beyond compare, and the sandy beach was perfect for walking and swimming. We saw whales galore, and the sea turtles came to visit each day. I wouldn't change a thing, and we hopefully will be back for years to come.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravelerBoiseID
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimsby, Ontario, Canada
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 22, 2014

We rented a condo here. Great location and views. Handy to Kapalua and Lahaina. Staff in the office were really nice and helpful. Our condo was really clean and well maintained. Only negatives were the unit wasn't air conditioned but opening all the doors allowed the trade winds to cool the place down at night and the parking spots are WAY too tight. Glad I was driving a rental car and not my own! There was a big fire there two years ago and they are just now fixing up the destroyed area. That seems like a ridiculously long time. Hence the entrance area is really an eye sore. If I was an owner there I'd be ticked off with the length of time it's taking to tune the area up. I would, though say that it us a nice place despite those issues and far superior to a standard hotel room. We will go back.

Room Tip: Since you must open all doors to cool the place off you want to try to get an end unit so you don...
See more room tips
  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bernadette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VIR-Rental-Owners, Owner at Valley Isle Resort, responded to this review, March 21, 2014
We would like to thank Bernadette for her positive review of the Resort and kind words regarding our staff. We’d also like to take this opportunity to provide information regarding the fire on the Resort property and the process of “fixing up the destroyed area” that so many have been questioning.

First, we want to make it very clear that the fire was in separate building containing a privately owned health club. The condo units were not involved in any way, however the lobby/front desk area was heavily damaged. The area where the fire occurred has now been separated from the entrance area with painted fencing and attractive lighting, so guests can now access the high-rise through the original walkway, and the temporary walkway through the pool area has now been removed. The front office is being restored and work is scheduled to be completed in May 2014.

All of the debris from the fire has been removed, landscaping has been beautifully restored and, with the restoration of the front office, the Resort will be as close to normal as it can be for the next couple years. Although the appearance from the parking lot may not be what we would like, once guests pass through the former lobby area, they will see that the Resort provides the same quality accommodations with fantastic oceanfront views, and beautiful tropical grounds that our guests have come to expect.

Progress on the restoration has been extremely slow due to multiple legal challenges by the health club owner. Until just recently, the Association has not been able to proceed with steps to rebuild the health club building. The process of obtaining the necessary permits from Maui county has now been started, but this is a slow process and it could be as much as 2 years before any construction on the new building can begin. Continued status and pictures of the recovery process are available at: http://www.valleyisleresort.com/fire.html
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed January 2, 2014

Very nice and clean units, grounds are immaculate, very nice beach. service is great. I didn’t know this before we came, but there was a major fire at this resort, there is no fitness room and lobby. You have to walk around the back and enter the building and proceed to a rental unit that they made into a office. There was no AC in our unit, Not sure what’s up with that, this is the second place we stayed at without AC. This brought a problem, we needed to leave all doors and windows open. It was good that the screen door had a lock on it. Other than that our stay was great.

Room Tip: Ask for a room with AC and better yet stay in Kihea area. Its more central and easier to get aroun...
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  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WorldMark W, Social Media Team at Valley Isle Resort, responded to this review, January 3, 2014
Hi John,

Thank you for the feedback. We apologize for the inconvenience from no air conditioning in the unit. We are still working to renovate our property. We are glad to hear you enjoyed our units and the property grounds. We appreciate your kind words and will share them with our staff. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed December 15, 2013

We woke up each morning, opened the sliding glass doors and started each day on the lanai, with a cup of coffee, listening to the waves and watching the spectacular colors of the ocean, clouds and sky change with the sunrise. And in the evening, we did very much the same, but replaced the coffee with wine, and watched breathtaking, firey sunsets instead of soft, pastel sunrises. This condo includes everything you could want or need on a vacation - full kitchen, washer and dryer, large bedroom, closet, beautiful bathroom, well appointed furnishings - and best of all, a 20 foot walk to an uncrowded white sand beach. We enjoyed every minute of our stay in Valley Isle unit 109 and wished that we could have stayed longer than 6 days. We can't wait to return!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank suzanne b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WorldMark W, Social Media Team at Valley Isle Resort, responded to this review, December 31, 2013
Aloha Suzanne,

Thank you for taking the time to provide feedback. We are so glad you enjoyed starting your day off enjoying a coffee on the lanai by the ocean. What a wonderful and relaxing way to spend your vacation. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 15, 2013

My sweetheart and I spent the week of Thanksgiving at the valley isle resort in unit 109.
The condo is comfortably decorated, has all the essentials and is very well kept. Everything was in working order, clean and nice. It is a wonderful place for a couple to stay.
The ground floor unit meant we could walk right out the patio door and on to the beach to snorkel with the sea turtles or lay in the sun.
We liked being able to walk to the little markets for odds and ends instead of having to go to the grocery any time we needed something. We also liked being able to walk to the Maui brewing company and other shops if we didn't feel like driving and didn't want to cook.
We were warned of the construction after the fire that has been going on. So, we were prepared for it. For us the biggest change was the temporary walk way was not so beautiful going past the pool to get to the condo, but the unit itself was far enough from the construction to where we did really notice it much otherwise.
We would stay here again in a heart beat.

Stayed November 2013, traveled as a couple
Helpful?
1 Thank schwabm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WorldMark W, Social Media Team at Valley Isle Resort, responded to this review, December 31, 2013
Thank you for taking the time to provide feedback including some great area activity suggestions for future guests. We appreciate your kind words regarding our unit décor and cleanliness. It sounds like you had a wonderful vacation. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reedsburg, Wisconsin
Level Contributor
354 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed December 15, 2013

A few things about Valley Isle, there are whole owned units that owner rent and Wyndham andVacation Internationale also own units here. We stayed in a Vacation Internationale unit. The units do not have AC so keep that in mind if your coming in the hot humid months. We were fine with the windows open and the fans going. We were very comfortable.

The units were a good size and there is a Murphy bed in the living room. We slept on that and it was great to hear the ocean at night. The kitchen is well equipped and has a dishwasher. We also used the BBQ's by the pool. The unit also has a washer and dryer so that was very convienient.
We stayed in unit 1002.

Room Tip: Ask for a higher floor for a great view.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Slip213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Valley Isle Resort

Property: Valley Isle Resort
Address: 4327 Lower Honoapiilani Rd, Kahana, Lahaina, Maui, HI 96761-9213
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #16 of 42 Specialty Lodging in Lahaina
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Valley Isle Resort 3*
Number of rooms: 100
Official Description (provided by the hotel):
Chase 'N Rainbows (CNR) Real Estate, Inc. is a Maui based, family owned company established in 1980 with two divisions: vacation rental management and real estate sales. For the past twenty years, CNR has been offering visitors and Kama'aina alike, affordable and luxury accommodations at a very competitive price. All of its vacation rental units are carefully selected, meticulously inspected, attractively furnished and well maintained to the highest standards. CNR is committed to providing the finest product and unsurpassed personalized service in the industry. These condominiums come highly recommended by leisure, business, and family travelers with distinctive tastes. A significant number of satisfied, return guests speak for the company's service commitment and quality product. Chase 'N Rainbows is a proud member of the Hawaii Visitors & Convention Bureau (HVCB), The American Society of Travel Agents (ASTA), Maui Visitors Bureau (MVB), Hawaii Association of Realtors, Maui Chamber of Commerce, and Vacation Rental Managers Association (VRMA). ... more   less 
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Also Known As:
Valley Isle Hotel Lahaina
Valley Isle Resort Maui/Lahaina

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