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“Pleasant surprise!”
Review of Aina Nalu

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Aina Nalu
Ranked #22 of 32 Hotels in Lahaina
Certificate of Excellence
Reviewed April 7, 2013 via mobile

We booked this property wanting an apartment style room within walking distance to Lahaina town and weren't disappointed! We were a bit concerned when we saw the exterior of the property but room looked very modern and was fully equipped with kitchen plus cookware/cutlery, washer/dryer and large bathrooms. Free Internet was a nice bonus but its wired so bring your own router if you want wifi. Housekeeping isn't included in the rate but we didn't mind as we only stayed 3 nights. Recommend booking through their website which had good deals for AAA members and seniors. The pool was very cold and I didn't see many people swimming bit I guess that's what the beach is for! Take note Maui is difficult to traverse without a car, and there is no suitable beach for swimming near Lahaina town.

  • Stayed: March 2013
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Thank Nokasan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AinaNalu, Guest Relations Manager at Aina Nalu, responded to this reviewResponded May 2, 2013

Aloha Nokasan,

Thank you for posting your positive review. I'm pleased you enjoyed your stay and were pleasantly surprised. You have offered some good tips for our future guests. Please let me know if you need any assistance in booking your next stay with us.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed April 2, 2013

Last night here. We spent 2 weeks at Outrigger Aina Nalu, the first 8 days with my sister, her husband and my niece, the past 5 days by ourselves (me and husband). Aina Nalu is perfectly located 2 blocks from Front Street (called Whalers village "in the old days"), with its shops, restaurants, shave ice and gelato places, ABC stores, nightly sunsets, etc. Hotel accomodations were just fine, we are all fairly low maintenance. We made use of the all the amenities in the room, cooking and eating in most meals. My sister and her family made use of the pool every day they were here and loved it.

Google trip advisor for local restaurants, activities, places to see, etc-->recommendations are usually spot on. I liked: Local Food (usually opens 11am or later; closes around 5pm unless they run out of food), Sure Thing Burger (opens 11a to 5p--great burgers and fries), Ululani shave ice, and Foodland/Foodland farms for pok'e (which I probably ate 8 or 9 out of 13 days were were here. If you register with Foodland (they just need your phone #), you get the maikai savings (adds up). The Maui Ocean Center was fun and informative. The drives to find and frolic the beaches were quite fun. And seeing whales everyday from the shore was just unbelievable. On the Kapalua ridge trail we heard the tail and fin slaps and watched whale breaches for a while.

We didn't get to do the sunrise at Haleakala or the road to Hana trip (ran out of time) but perhaps the next time?

Room Tip: You hear all the noise if your room is on the ground floor (only 2 stories)--either from people comi...
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  • Stayed: March 2013, traveled with family
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Thank Gina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2013

This is a perfect location for exploring Lahaina and going on the Whale Watching trips, which depart from the harbour which is less than 10 minutes walk. Friendly and helpful reception staff and a good size room. Only downside is the $15 a day for car parking but then again there's not much choice in Lahaina.

  • Stayed: February 2013, traveled as a couple
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2  Thank Sarrie554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AinaNalu, Guest Relations Manager at Aina Nalu, responded to this reviewResponded May 2, 2013

Aloha Sarrie554,

Thank you for taking the time to post a review. You have brought up a great point. The Outrigger Aina Nalu is a good place to use as your "home base" while exploring Lahaina due to it's close proximity to activities, shops and dining.

Please le tme know if you need any assistance in booking your next stay with us.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2013

This was our first time visiting Maui. Over all our time at the Outrigger Aina Nalu was good. We enjoyed the location which was walking distance to Front Street, Lahaina. The pools were great, never too busy. The hot tub during our stay was indeed a HOT tub, too hot to go in for us and most everyone we spoke with. We had a two bedroom unit, washer and dryer and full kitchen. Our washer did break down one night but they were very very quick to come and fix it. The main complaint I would have is that our unit was not very clean. I couldn’t guess the last time our unit had been vacuumed. We had a great time here in Maui, went to a new beach everday. Saw whales everyday we were there. We will be back soon!

  • Stayed: March 2013, traveled with family
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Thank maxine u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AinaNalu, Guest Relations Manager at Aina Nalu, responded to this reviewResponded May 2, 2013

Aloha maxine u,

thank you for taking the time to post your review. I'm glad maintenance was able to take of your washer so quickly. I apologize the unit did not meet your expectations in cleanliness. I will forward your comments to our housekeeping staff. Please let me know if you need any assistance in booking your next stay with us.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2013

The Aina Nalu is a few blocks off of the main Front Street. It is in a perfect location to visit Front Street and the shops but keep away from the bustle of people. The rooms are huge! We had a 2 bedroom, 2 bathroom unit with washer and dryer and everyone in our party was impressed by the rooms. The pools were awesome. We enjoyed the smaller pool mostly since we got our fill of saltwater at the beach!

Parking for $15 a day was probably my only complaint about this place. Since the beaches are driving distance away, it is hard to go anywhere without a car. (Its not Waikiki with its infinite shuttles, though thats a good thing!) Plan on adding $15 to your stay. For the value of the place, we chalked it up to a higher cost of the room.

There is no maid service, though you can request towels and anything you may need yourself. Our smaller room had sand throughout the bed and when we asked for the sheets to be replaced, it never happened. We took them off and shook them out and it was all good. (It looked like the sand was trapped in there during the wash cycle!)

  • Stayed: March 2013, traveled with family
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Thank Ryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AinaNalu, Guest Relations Manager at Aina Nalu, responded to this reviewResponded May 2, 2013

Aloha Ryan C,

Thank you for your kind review. I'm glad to see you enjoyed your stay and we can't wait to welcome you back. Please let me know if you need any assistance in your next stay with us.

Aloha,

Michelle Finn
Guest Relations
oan@outrigger.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2013

For the past three years, hubby and I have stayed at the Aina Nalu in Lahaina during the month of March. This year, instead of booking through Outrigger, we contracted with a property management company hired by a private condo owner and all went well. We traveled with hubby's business partner and his wife.

This was the first year we've spent in a ground-floor two-bedroom, two-bath unit and it had its pluses and minuses. On the plus side, it was just a short skip and a jump to the small pool and barbecue grill area. Also, no lugging groceries and other bulky items up and down stairs. Negatively, we did have a first-ever sugar ant issue this year. You know, those teeny, tiny pesky little creatures. But, after alerting everyone to the lil visitors, we left no food, snacks, condiments or whatever out and they soon disappeared. It's the tropics, for heaven's sake, and they won't kill you.

There is no daily maid service --either through Outrigger or individual owners -- but it didn't kill us to make up the bed each morning and to wash towels in the en suite washer/dryer. Also new this year (for us) was the inclusion of two boogy boards, lawn/beach chairs, pool *noodles*, plush beach towels and other items to better enjoy our stay. Also, the unit had an actual bistro table with four high stools that allowed all of us to play card and board games. These items are not available in Outrigger-managed units and having them this year was a real bonus.

We often left open the back door, which faced a small courtyard, and were daily visited by an adult kitty who would just walk right in, get a pet or two or a scratch behind the ear and waltz right back out. We nicknamed him *Charlie* for his *travels*. He'd return again and again and was totally comfortable around visiting humans. It made me miss my min pins (miniature pinschers) back at home, though.

We return year after year to the Aina Nalu for its convenient location two blocks off Front Street and for the fact that we can have a few mai tais daily downtown at sunset and not have to drink and drive. Plus, it is an incredible value (about half-price) compared to properties on Ka'anapali, Kapalua or down at Wailea. That allows us a larger budget for fine dining, quality wines and optional tours.

The weather was the worst of recent memory, however. Not wet and rainy just overcast and not ideal pool weather. That made our two-hour whale-watching cruise this year far more comfortable and for once I didn't come home with a sunburn. But still it's Maui, and the worst day on Maui is always better than the best day at work on the mainland.

Check out the new Fleetwood's on Front Street, which has opened since our last visit a year ago, and is owned and operated by Mick Fleetwood of Fleetwood Mac. The food and beverages, plus the live entertainment and clientele, are worth the premium you pay for a quality experience. We inadvertently ended up *crashing* a birthday party and had a super time with our new BFFs!!

As the Hawaiians say, Maui No Ka Oi!! Maui -- is indeed -- the best!!

  • Stayed: March 2013, traveled as a couple
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1  Thank pilotgirl310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2013

We just returned from an 8 day stay at the Aina Nalu; in fact it is our second year we've stayed here. This is not your typical property. Each unit is owned by individual people who either have the front desk book their condos or they use a third party such as VRBO.com to book them. What does this mean to you as an end consumer? If you want to get more for your money you need to shop around. For example, we booked our room through angie@coconutcondos.com. Our unit came with the standard conveniences of a condo rental (washer, dryer, full kitchen) but on top of that they provided 2 body boards, umbrella, two beach chairs, and ice chest -all free of charge! I spoke with people who booked directly with the property and they paid more for their stay and didn't get these items. Why pay more and get less? Email Angie@coconutcondos.com and book through her. She was very attentive to our needs while we were on our trip and the entire transaction was easy.

We really love the location of this property. It is an easy walk to the shops in downtown Lahaina, 10 minutes from Ka'anapali Beach, 15 minutes from some of the best (and more secluded beaches) and grocery stores are close by.

It is true there are no ocean views on this property but they have planted lush vegetation all around it so you feel like you're in a tropical paradise. Besides, we spend our days on the beach playing in the water. By the time we get home we don't feel the need to look out our window to see the ocean.

The parking situation is something that you need to be aware of. When you arrive at the property you will be told that you must pay $15/night to park there. If you think this is expensive guess how much you will pay at other resorts. I'm told that Ka'anapali Beach properties charge $25-$30. At any rate, we parked on the street each night. Free parking is not abundant anywhere that I've seen on the island but I was able to find a spot in front of the property without fail. If you'd rather save some money so you can treat your family to a nightly Gelato or Shave Ice then do what we did... It worked!

We would definitely return to the Aina Nalu.

  • Stayed: March 2013, traveled with family
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3  Thank TravelJunkySoCal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aina Nalu

Address: 660 Wainee St, Lahaina, Maui, HI 96761-1212 (Formerly Aston Maui Islander)
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
#21 Romantic Hotel in Lahaina
#21 Family Hotel in Lahaina
Price Range: $176 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aina Nalu 3.5*
Number of rooms: 188
Official Description (provided by the hotel):
Aina Nalu(R) Lahaina by Outrigger(R) is a very special Lahaina hotel, an oasis of tranquility in the heart of Maui's historic Lahaina Town just a short stroll from the art galleries and bistros on colorful Front Street. The award-winning design of these residential-style Lahaina hotel vacation rentals is reflected in appealing details of Asian-inspired room decor, a sleek infinity pool, an elegant poolside pavilion, and cozy garden gazebos. This private hotel condo tucked away in a quiet neighborhood setting is a serene alternative to the Lahaina hotels on the busy waterfront. ... more   less 
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Also Known As:
Outrigger Aina Nalu Hotel Lahaina
Outrigger Lahaina
Outrigger Aina Nalu Resort
Aina Nalu Resort
Lahaina Outrigger
Aina Nalu Maui/Lahaina

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