The manager at our VRBO condo told us several other guests really raved about this tour. I checked it out before our trip to Maui and booked online at a discount. I admit, I was nervous when I saw the size of the raft, but from the time we left the dock until we returned, I never felt unsafe or uncomfortable. Wet, yes, very wet from the spray both on the trip out and the trip back. There is a dry storage area on the raft to stow cameras, etc. They also provided us with ponchos to keep us dry. We were once told to always take smaller boats to get the real perspective on any scenery or animals and that held true here. The size of the whales were just unbelievable when seen upclose from the raft. We only had 14 on our boat and were lucky that a professional photographer was onboard and gave us tons of tips. The naturalist and the girl that drove the boat were professional and really knew what they were doing. With the size of the raft, the driver was able to maneuver quickly so we didn't miss a single minute of the whale action. We got to see 3 males chasing a female and lots of 'activity' from the whales. If you are visiting Maui.... head for this attraction. Pier 17 Ultimate Whale Watch!