I had a Massage and a facial here and my experience was amazing. After reading some of these reviews I was concerned about the price but once I got there prices were the same compared to all the other hotel higher class spas. They do have monthly specials for guests that are on a budget but how many times do you get to experience a massage and facial in maui. Spend the money here it's well worth it. My therapist josh truly cared for my concerns, and I got a free upgrade in my facial because she thought it would help my skin condition. The staff here really do want you to relax enjoy yourself not just take your money. Oh and they put on a class every Wednesday at 4 for an hour about subjects on improving your overall well being, healthy snacks, sample bags with all sorts of goodies regarding the topic and classes are small and intimate so it's like getting a personal consultation from professionals in the field. If you want to feel special and have personal service go here these people really care and is worth the price the staff earned every penny if not more!