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“sun treatment was worth it; not the massage”

The Spa at Black Rock
Ranked #7 of 35 Spas & Wellness in Lahaina
Certificate of Excellence
More attraction details
Attraction details
Owner description: The Spa at Black Rock is located at the legendary Pu'u Keka'a also known as Black Rock on Kaanapali Beach, Maui. Inspired by the breathtaking beauty of its surrounding environment and the healing elements of the island. Located within the Sheraton Maui Resort & Spa, The Spa at Black Rock features couples' treatments, poolside massage, body treatments and nail services.
San Francisco, California
Level Contributor
25 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“sun treatment was worth it; not the massage”
Reviewed September 8, 2012

My husband and I had a total of 3 treatments at the Spa at Black Rock. We both had a massage. The massages were both disappointing -- they didn't dig into our problem areas. I also had a sun treatment, which provided a lot of relief from a sunburn and (I think) decreased the amount of peeling. I'd go back for the sun treatment; not the massage

Visited September 2012
Helpful?
Thank Christine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridget P, Managing Partner at The Spa at Black Rock, responded to this review, September 11, 2012
Aloha- Thank you so much for your feedback about your spa services. We do pride ourselves in providing a memorable massage experience and we will definitely share these comments with the team and learn from them. We look forward to having you return and give us the opportunity to truly provide that experience!
Mahalo,
The Spa at Black Rock Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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94 reviews from our community

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Date | Rating
  • English first
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English first
Saint Louis, Missouri
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Best spontaneous massage ever!!!”
Reviewed September 7, 2012

My friend and I were snorkeling a few days ago at Black Rock and we're heading for a drink at the Cliff Dive Bar on the beach when we walked by the Spa at Black Rock just before sunrise. Anne and Zaira were the massage therapists and told us about a $99.00 special. We would have never booked a couples massage but ended up doing it. It was super fantastic with the winds blowing through the outdoor room, the beach on one side and a waterfall on the other. There was amazing music playing in the background and the massages were execellent!!! Perfect last evening of our vacation in Maui!!!

Visited September 2012
Helpful?
1 Thank Donna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridget P, Owner at The Spa at Black Rock, responded to this review, September 11, 2012
Aloha and thank you so much for the great comments about your massage experience with Anne & Zaira! There is nothing better than having those unexpected & spontaneous moments on vacation! We look forward to seeing you next time!
Mahalo!
The Spa at Black Rock Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prince Rupert, Canada
2 reviews
“Wow”
Reviewed August 30, 2012

Got a gift certificate for a massage for our wedding at this spa.We had our massage on the lanai and it was very nice not very private though

Visited August 2012
Helpful?
Thank Traveldavey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridget P, Managing Partner at The Spa at Black Rock, responded to this review, September 11, 2012
Aloha! Congratulations to you as a newly married!~ We are so happy to be part of your special memories and appreciate the kind words about your massage experience.
Hope to see you again for your wedding anniversary!
Mahalo,
The Spa at Black Rock Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, CA
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Great, relaxing massage.”
Reviewed August 20, 2012

I had a signature massage from Bethany in an open-air room. She was great and the massage was so relaxing. I definitely recommend!

Visited August 2012
Helpful?
Thank nr_19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridget P, Owner at The Spa at Black Rock, responded to this review, August 29, 2012
Aloha and thank you for your wonderful comments about your massage experience with us. We look for forward to seeing you again on your next trip to Maui!
Mahalo,
The Spa at Black Rock Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barrington, Rhode Island
Level Contributor
118 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
“Good spa, not great”
Reviewed August 4, 2012

It is a good spa, not quite worth the Maui prices it commands. We had a semi indoor couples spa (that was partially interrupted by the gardener watering the wall and grass.

The "Lomi Lomi" massage is a light massage, more of a modest back rub. $300 after tip.

Overall, a B level spa, not quite up to the real spa experiences we have had in the past.

Visited August 2012
Helpful?
Thank MarkSYWong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridget P, Managing Partner at The Spa at Black Rock, responded to this review, August 9, 2012
Aloha and thank you so much for your comments. We do pride ourselves in providing a memorable experience to each of our guests and will use this feedback to learn from and share with our teams. Please come back and see us when you are back in Maui and give us the opportunity to give you that ultimate memorable experience!
Mahalo from The Spa at Black Rock Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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