My extended family came for a week, July 11-18. We stayed in three units. I want to give it five stars. Spacious rooms, soundproof walls, nice arrangement of pools and hot tubs, convenient to have Duke's right there---breakfast was very good---, pleasant beach, etc... But... to be honest, we did have a few problems: one with a long check-in delay (they sent my pregnant daughter and husband an apology and a bottle of champagne---mistakes happen and I understand). But then their room had cockroaches, so they were moved the next morning and given a $200 credit. Not a great start to the vacation, but after that things went just fine.
A warning re the wind: it was somewhat windy all but one of the days, but that did not stop us from enjoying the beach and the pools at all. Until the last day, July 17. I had rented two umbrellas and four chairs and planned to spend the day there, reading a book, enjoying kids and granddaughter as they came and went. Out of nowhere mid morning a sand storm appeared, headed straight at us, a tornado-like column. It was frightening for a few seconds as we grabbed kids and the "tornado" passed right through our area and the area of three other umbrellas. Six of those heavy duty umbrellas all snapped, boogy boards and chairs flew in the air over our heads (terrifying), and towels, hats, and sand toys were flung at least twenty feet, up into the sand dune area and into the water. One fellow next to us had a cut on his leg, but there were no serious injuries, thank goodness. Needless to say, we got a refund of our $80 and some sympathy from the staff who told us that this was a very unusual thing. I hope that's true.
No spa on the property, but you can walk five minutes down the beachwalk to the Heavenly Spa at the Westin Villas and they give Honua Kai guests a discount. I had a wonderful massage there.
If I were the manager I would ask the staff to step up their game in terms of friendliness and "aloha" spirit. They weren't bad---they just didn't have the same level as those at other places we have stayed.
- Official Description (provided by the hotel):
- Situated on world-famous Kaanapali North Beach, Honua Kai provides an unparalleled level of service and all the amenities of a luxury resort with expansive one, two, and three bedroom suites. Perhaps the greatest luxury of all is simply the space to spread out. Inside, the feel is that of a luxury Maui vacation home, graciously furnished in exotic wood and polished granite, and tastefully equipped with top of the line appliances. The gourmet kitchens contain everything you need to make a fantastic meal. Or simply make reservations at one of our spectacular restaurants. This is the Hawaii vacation you have always imagined, exactly as you imagined it. ... more less
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- Also Known As:
- Honua Kai Hotel Lahaina
- Honua Kai Resort And Spa
- Honua Kai Resort & Spa Maui/Lahaina