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“Great Family hotel”

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Honua Kai Resort & Spa
Ranked #10 of 32 Hotels in Lahaina
Certificate of Excellence
Reviewed June 18, 2013

This hotel is perfect for families. We met our friends here who had kids and they picked this hotel for that purpose. One downside was the 4pm check in??? Seriously the latest checkin I have ever had in my life. We were originally facing the mountain however after one night the road nice was too much and we asked to move rooms. This was not a problem and they helped to change our rooms with minimal fuss. The rooms are great, spacious and luxurious, with everything you could want. This hotel is not located in my favourite part of the island very much the package tour end but it served its purpose and was very easy and comfortable. The pools and beach were very convenient and perfect for families. Happily recommend.

Room Tip: I would get a front ocean view room if possible. We stayed in the Konea complex out facing which wa...
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  • Stayed: June 2013, traveled with family
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1  Thank beno77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 18, 2013

Other than a reservation gltich and wind, our vacation was fabulous. Kate and Kimmy the concierges were fabulous.....so helpful. We were 11 people ages 9 to 80 and there was something for everyone. King Kahmea (don't know how to spell it) suite was beyond outstanding. 6 people were ecstatic to stay there. We cooked, 11 of us ate several breakfasts and dinners , the view was to die for..PERFECT!! Worth the extra money

  • Stayed: June 2013, traveled with family
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1  Thank mycollage8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2013 via mobile

Family of five stayed for 6 nights. Room was clean and very nice. Ocean view was great (room 709 - two bedroom). Snorkeling was fantastic - reefs right next to hotel,...beautiful fish, squid, sea turtles - wonderful! No need to go on a snorkel cruise (there are more fish to see here than any other snorkel area on this island - we've been several times, in many different places around the island - this was one of the best, if not THE best place to snorkel on Maui.

Why am I then giving this resort a 3 ??...because the service was not good, nor was it consistent. Mind you, we had just stayed at an Aston 2 bedroom resort/condo on Waikiki for 5 days, and the service there was excellent - in every way. But why shouldnt I expect be the same at Honua Kai ? Some examples of bad service: an older gentleman/employee at the amenities/activities hut (i.e. fresh towels, returning towels, snorkeling equip, etc) was rude and seemed like he was doing everyone a favor by giving them fresh towels. It was not pleasant whenever anyone went over there. One time he didnt give us our towel card back after i asked him (nicely) - he just didnt care one bit. Also, our waiter (Frank) at Duke's told my 11 year old son that he "should have said cheeseburger with nothing else on it" if he wanted it that way,...and the crazy thing is that all of us at the table heard my son tell the waiter that he wanted the cheeseburger with nothing else on it - twice!! - and he definitely said it loud and clear as well. Instead of telling my son "you should have said that", the waiter should have said something like "oh, sorry, i didnt hear you" or would it have killed him to just take the burger away and said "sure, no problem" ?? For a $300 dinner that evening, the service was lacking (although the food was good and fresh). Another incident - while at the pool ordering a Mai Tai, the bartender did not add Rum to my drink,...he said "oh, i thought you ordered a virgin Mai Tai",...but then why did he charge me the full price of a regular Mai Tai ??? There were a couple other issues, but in the interest of not writing a novel, I will stop here.

If the service was good all around, I would have given this place at least a 4.5. We have decided, next time we will go to the Westin villas right next door (or find an Aston property).

Thank MamaTrip
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed June 17, 2013

Went here in June 2013. Stayed in a 3 bedroom condo through a private owner. The resort is amazing. Three different pools, numerous spas and plenty of lounge chairs. Great access to a nice beach as well. The grounds are spotless and they obviously care about how clean the resort is. Dukes on the property is a great place as well, albeit a bit on the pricey end. Overall, would come here again.

Only downside, no onsite spa and salon. Sounds picky, but as on vacation wanted to get wifey a massage and not possible on the grounds.

  • Stayed: June 2013, traveled with family
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1  Thank bgpappa25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

Just got back from a great vacation in Maui and stayed at this great condo that felt like a resort. We had a 2 bedroom partial ocean view and it was extremely clean and plenty big. There were not many things I didn't like about this place. It is a bit windy but that is beyond their control. I did wish the market opened earlier than 7am for breakfast. We never had trouble finding chairs at the 3 pools and we had 13 people in our group. We ate at Dukes a few times and it was always good. Would definitely stay here again.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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2  Thank Jenifer P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

Great service at the front desk! We had a studio room in a corner, but our ocean view and view of the pool/grounds was amazing. We loved the open patio, moving the glass doors back made our room feel enormous. The kitchen & bathroom were the best we have seen at a resort. The beach and walking path are fantastic here. We did have to ask for a room refresh one day...not sure if they missed us or what. Many activities are available for families with a daily guide provided to guests. We loved our stay at Honua Kai.

Room Tip: The studio is plenty for a couple, but we would want a 1 or 2 bedroom if we took the kids.
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  • Stayed: June 2013, traveled as a couple
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1  Thank Patrick-Stacee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

This is a great resort. We went through a real estate mgmt company (Chasing Rainbows) instead of the hotel so that we could pick our room/view. This was a great decision. We had a spacious, nicely furnished room with a great view. The hotel could upgrade to padded pool lounge chairs to compete with the nearby resorts. Dukes was a lot of fun and had a great location. Looking forward to our return trip to the island!

Stayed: June 2013, traveled with family
1  Thank Tho R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Honua Kai Resort & Spa

Address: 130 Kai Malina Parkway, Lahaina, Maui, HI 96761-8413
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Lahaina
#4 Top resorts Hotel in Lahaina
#7 Business Hotel in Lahaina
#8 Romantic Hotel in Lahaina
#8 Spa Hotel in Lahaina
#10 On the Beach Hotel in Lahaina
Price Range: $369 - $1,120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Honua Kai Resort & Spa 3.5*
Number of rooms: 628
Official Description (provided by the hotel):
Situated on world-famous Kaanapali North Beach, Honua Kai provides an unparalleled level of service and all the amenities of a luxury resort with expansive one, two, and three bedroom suites. Perhaps the greatest luxury of all is simply the space to spread out. Inside, the feel is that of a luxury Maui vacation home, graciously furnished in exotic wood and polished granite, and tastefully equipped with top of the line appliances. The gourmet kitchens contain everything you need to make a fantastic meal. Or simply make reservations at one of our spectacular restaurants. This is the Hawaii vacation you have always imagined, exactly as you imagined it. ... more   less 
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Also Known As:
Honua Kai Resort And Spa
Honua Kai Hotel Lahaina
Honua Kai Resort & Spa Maui/Lahaina

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