My family spent 10 days on Maui and went to this shop almost every day. It seems silly to say, but something as simple as shave ice was oneof the highlights of our trip - thanks to the owner of Ululani's, David, who possesses the true Aloha spirit (which can be hard to find in a tourist town like Lahaina). It is clear once you meet him that David is one of those people with a passion for what he does, and he seems to genuinely care about his customers as much as his product. He makes nearly all of his flavors from scratch and has many local flavors that I had never heard of (Prune Mui was awesome).
I sought his shop out based on the great reviews on this site and the tremendous support Ululani's has garnered is very much deserved. David treats all of his customers like real people, and has a warm heart. He remembers your name, and takes a genuine interest in making sure that you feel welcome. His customers seem to be an even mix of locals and tourists alike, and he treats everyone like a friend. Equally important, however, is the product and his shave ice is on par with his customer service - simply unparallelled.
Mahalo! And thanks for making something as small as a shave ice such a wonderful and memorable part of our trip.
Eric, Charlene, Siena and Nick.
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