While the room was acceptable and the location was fine, the service was horrible! Firstly, they held themselves out as a bed and breakfast, and nothing could be further from the truth. We were given a single cheap pastry along with a sugary juice and piece of fruit. The tiny amount of coffee was apparently "complimentary." We had enough for a day or two after which we naturally requested some more. Upon doing this we were rudely told that we had no business expecting more - "couldn't we read the note that said that it was complimentary." He then proceeded to lie to me and tell me that he was not the proprietor that someone else ran the place. They never once bothered to introduce themselves to us, or welcome us. The only other time we saw them, prior to the coffee fiasco, they merely grunted a hello. It was as though they thought they were landlords and we were problem tenants. I have never had such an awful experience at an accommodation. DO NOT COME HERE AND SPREAD THE WORD.
- Official Description (provided by the hotel):
- Affordable Luxury Accommodations at the Beach in West Maui, just North of Kaanapali. We operate a luxurious Bed and Breakfast licensed by the County of Maui, as well as a studio ocean view condo at the Outrigger Royal Kahana.West Maui's BEST KEPT SECRET! The Maui Beach House features three deluxe Bed and Breakfast units, located on a private estate with spectacular ocean views, steps from the Pacific Ocean, in an exclusive relaxing West Maui neighborhood between Kaanapali and Kapalua in Kahana. The rooms are deluxe one-bedroom or studio units with ocean and/or garden views, private bathrooms, mini refrigerators, and coffeemakers. All are set up to be private, and enjoy free Wi-Fi, free local calls, free convenient parking,and free premium cable channels. This solar-powered property with air conditioning is non-smoking(electronic included please), and includes a simple continental breakfast basket delivered to your room. Our "Molokai Suite" features an ocean view studio condo at the beachfront Outrigger Royal Kahana resort, within one mile of our B&B. Our ocean view unit has a full size kitchen, remodeled bathroom with Kohler fixtures and shower, new air-conditioning, and washer/dryer. Enjoy a private ocean view balcony, free Wi-Fi, free local calls, free basic cable, and free parking. All properties are NON-SMOKING please(electronic included). Maui County Permit# BBWM2009/0003 and W36149111-01 ... more less
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- Also Known As:
- Maui Beach Ocean View Rentals Lahaina