Stayed for 1 night, great staff upon check-in enjoyed the property and room, but a little pricy and contact with the Manager Herb was a rude experience and his demeanor was to say the least very tactless. Upon check out I was advised by Herb that the property was an adult only property and that I should remember that for future stays and for the properties other returning guests. I was unaware that it was a adult only property and that nothing was said to me upon check-in, yes we had our 10 month baby with us and received only complements from the staff and other guests as to her behavior, but now I was being told to return but my child was not welcome. Really? We will not recommend this property and felt that it is over rated for the price and the treatment from its management staff; it’s a good thing that the staffs have better people skills then Herb the manager. My recommendation is that the organization send Herb to sensitivity training and that they continue his people skills training.
- Official Description (provided by the hotel):
- Experience the romantic getaway you deserve at Maui's Premier Bed and Breakfast, The Plantation Inn. With plantation-style architecture and décor combined with modern amenities such as dual rain showers and whirlpool hot-tub, guests relax in a tranquil oasis in the heart of Maui's historic Lahaina Town. The Inn is situated conveniently less than two blocks from the Lahaina harbor as well as the famous Front Street, known for its range of shops, restaurants, gallery walks and museums. The Plantation Inn is home to Gerard's Restaurant, voted OpenTable's Top Most Romantic Restaurants in North America. Chef Gerard's Contemporary Island French Cuisine consistently earns some of the highest ratings in Hawaii. Come discover why Hawaii Magazine readers named The Plantation Inn "No.1 Best Bed and Breakfast" in Hawaii. ... more less
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- Also Known As:
- Plantation Hotel Lahaina
- The Plantation Inn Maui/Lahaina