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“Paradise with the Perfect Location!!”

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Westin Maui Resort And Spa
Ranked #18 of 32 Hotels in Lahaina
Certificate of Excellence
Rosemont, Il
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Paradise with the Perfect Location!!”
Reviewed October 28, 2013

I stayed at the Westin from Oct 21st-27th. The property is the perfect location on the beach and next to the Whaler Village. Everything is walking distance. The hotel is being renovated but the construction wasn't horrible. The only compliant was the continuous "beeping" from a truck that could be heard on the beach - but I understand safety first.
Back to the hotel. My room was a Ocean view which was very nice. The housekeeping dept was consistent. The staff at the pool for towels and drink service were very attentive. I have to mention the employees who stood out. First the bellman I want to say his name may be Will or Bill (he is from Ohio) was an awesome person to first meet upon check in. He gave us ideas for locations to see, dinner & ect. And the 2 bartenders in the Relish bar in the afternoon - Hilarious. They had the hotels guests laughing and both were very attentive. There is a Starbucks in the lobby area.
We booked the Gemini sunset cruise on a catamaran that pulled up to the beach of the hotel. I highly recommend to do this excursion---great crew and views from the water. The hotel is next to the Whaler Village which is shops and restaurants. This is so convenient. It also has an ABC store which sells food, sunscreen, liquor and souvenirs with decent prices for being a tourist area.
You can walk along the walkway to see the cliff divers at the Sheraton and other properties. The Hula Grill & Leilani's are 2 places on the water to do for dinner. I would also suggest Maui Fish for a breakfast--very good. This a great location for the town of Lahaina. And if you go there. You have to see Warren & Annabelle’s which is a comedy and magician show. The show was incredible. And of course Cheeseburgers in Paradise. I would suggest this property....it is a perfect location!! I

  • Stayed October 2013, traveled as a couple
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2 Thank Kate60018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Lodi, California
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 28, 2013

What a relaxing stay at the Westin. We were lucky enough to be upgraded to a premium Ocean View room in the beach tower. The room was nothing special but who needs that with a view and a playground just steps away. Construction was going on in the other tower but we barely heard any noise at all. The best part of this resort is the pool area. Lounging up in the adult pool area with a drink in hand is something I can do everyday there. The only advice I would give folks is to skip the food at the resort, and get some good food a mile away or so. You will save money and get better food. Can't wait to come back again next year.

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
1 Thank pdgaffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review, November 4, 2013
Aloha pdgaffer,

We are happy to hear that you had a relaxing stay in paradise. Thank you for sharing your experience with us. We can't wait to welcome you back again next year. Thank you for choosing us as your home away from home. See you soon. Mahalo.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greeley, Colorado
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 26, 2013

We couldn't have stayed in a nicer location. The Westin Hotel is located where all the great restaurants are. It is right next to the beach, shopping, bars and within walking distance to Black Rock!

The Hotel is going through some construction right now but it's not too bothersome. Our room was right next to the noise and it wasn't that bad. The pool and views of the ocean were fabulous. The restaurant at the hotel served great food as well.

Everyone was so gracious.
I would highly recommend the Westin for your vacation destination. We were pleasantly surprised at what a perfect spot we found. We will be back!

Room Tip: Ask for rooms above the 4th floor for a better view. Ocean views obviously are the best.
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  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank Diane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hofheim Germany
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 26, 2013

Our second stay at this property was for 6 nights with our 17 yr old on a deal through a discount website. I would say that under $200 a night this hotel is a good value. It has Great Pool for the younger crowd to socialize. Directly on a nice beach(great for Long walks) with easy access to restaurants & shops. The hotel Restaurant here has gone WAY downhill though. Used to be the Tropica - Elegant with tablecloths and Cloth napkins but now it is a Bar & Grill with a College Bar type atmosphere, too bad really. Breakfast location is still TOP but the Buffet is uninspired. The room was adequate but small, Bathroom good enough. Heavenly beds were exactly that:) one my BIG criteria, and probably the reason we did like Westin brand. We reserved the Pool Cabanas months prior and glad we did. It was worth the $$ to avoid the morning towel games with chairs. We were able to sleep in and still have some shade by the pool. It is a pity this now comes as an extra cost at a 4 star beach resort though.
NOW for the NOT SO GOOD. For the third time in as many stays I have returned from our summer holidays only to start the seemingly endless job of correcting incorrect Westin charges on my Chargecard. After weeks of emails each time they were finally corrected but the experiences have left me with a desire to avoid the Westin Properties.
This was a good stay for us but not at +$400 a night and I would NOT recommend it for Honeymooners - just TOOOOOOOO many unattended kids.

  • Stayed July 2013, traveled with family
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Helpful?
1 Thank hofheim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 25, 2013 via mobile

We stayed 15 to 22 Oct 2013 and loved every minute. The staff are welcoming at all times the house keeper staff a credt to the resort. Relish restaurant staff always made up feel special and food was yummy. We will have wonderful memories for a long time. Until we visit Hawaii again Thankyou from Queensland Australia

  • Stayed October 2013
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Helpful?
1 Thank GOLDCOASTERAUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 25, 2013 via mobile

We were given an upgrade of an old room over the air conditioning ducts. Nice view, but very noisy if you wanted to sit outside. They have renovated rooms which is why some reviews are satisfied. Our bed was trashed and bath dirty and worn. Pools are very soiled on bottom. Overall the place is just rundown!!! Would never stay again . It isn't worth what they charge for sure. Ask to see your room before you check in. We came a long way and were very disappointed.

  • Stayed October 2013
    • Value
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Helpful?
Thank 1973sherilewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cleveland
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 25, 2013

We have been at the Westin Maui since 10/17. When we booked this trip, we used Starwood points. We had not been informed that the tower we booked was under construction. I have to compliment the management here. We were very disappointed with our placement in the Ocean tower, as it was loud from 8-6 every day. We wanted to relax, not hear drills and banging all day. We spoke to Mike, one of the managers, who promptly called us back, and he upgraded us to a suite. He was more than generous and accommodating. The ocean tower will be very nice when complete, but it appears there are a few months left to complete construction. Only one restaurant is open, but not a big deal because the property is located next to a few restaurants and Whalers Village. The pool is beautiful, and the pool staff is very attentive. Marshall, Cameron and their crew are great. The entire Westin staff has been very accommodating and friendly, always greeting us with a smile. If you are planning to travel to this property, ask for the Beach tower if construction isn't complete. It's not quite as updated, however it is quiet. If you are renting a car, rent a small vehicle. The parking lot has extremely small spacing. The location is fabulous. Literally 5 minutes to the action in Lahaina. There is a great path to walk along the beach, which accesses other properties and beach. Beautiful views watching the sunset every day from our balcony. Definitely get an ocean view room. mountain view is pretty much the parking lot.
I would definitely stay here again, especially since We were treated so well. We are SPG Gold status, but were treated as If we were Platinum. If you stay here but are not Starwood members, make sure to sign up for the program. It's one of the best!

Room Tip: Definitely choose an ocean view room!
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  • Stayed October 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mom_of_ashopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westin Maui Resort And Spa

Property: Westin Maui Resort And Spa
Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761-1900
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Lahaina
#6 Business Hotel in Lahaina
#7 Top resorts Hotel in Lahaina
#11 Spa Hotel in Lahaina
#16 On the Beach Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#20 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Westin Maui Resort And Spa 4*
Number of rooms: 759
Official Description (provided by the hotel):
The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more   less 
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Also Known As:
Westin Maui Resort And Hotel Lahaina
Westin Maui Hotel
Westin Lahaina
Westin Maui Resort Spa
Lahaina Westin
Westin Maui Resort And Spa Lahaina

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