Just returned from a 6-day/5-night stay at the Westin Maui where I had a very pleasant stay in an ocean/pool view room with balcony on the 5th floor of the Ocean Tower. The front desk staff was especially welcoming and prompt with check-in/out and the bell staff was friendly and quick with the luggage.
As noted in some of the other reviews I found the furniture to be chipped and a bit worn, the sink and marble countertop were both cracked, wallpaper in the bathroom was bubbled off the wall, and the overhead bathroom vent had painted over rust which showed the hotels age but did not detract overwhelmingly from my stay at the hotel. The Westin heavenly bed was extraordinarily comfortable with luxurious linens.
Found the food served poolside at the adult area was good and nicely presented with typical resort prices ($11-16). Received outstanding service from Keisha, a 14-year Westin veteran poolside server who hustled endlessly to make sure food was delivered hot and beverages cold. I never ate breakfast at the hotel due to the high price ($28) and limited selection.
The hotel grounds and free form pools are immaculate, access to the beach and Kaanapali boardwalk is terrific, and the resort's location adjacent to the shops and restaurants of Whaler's Village is ideal. The resort has a well equipped gym, there are many walking/running routes just outside the door of the hotel, and the resort is located just across the street from two 18-hole golf courses.
Overall the hotel rooms show their age but the beds are wonderfully comfortable, the staff is friendly and accommodating, and the location is great.
- Official Description (provided by the hotel):
- The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more less
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- Also Known As:
- Westin Maui Resort And Hotel Lahaina
- Westin Maui Hotel
- Westin Lahaina
- Westin Maui Resort Spa
- Lahaina Westin
- Westin Maui Resort And Spa Lahaina