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“Great View”

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Westin Maui Resort And Spa
Ranked #18 of 32 Hotels in Lahaina
Certificate of Excellence
Lamoni, Iowa
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great View”
Reviewed February 20, 2013

We stayed at the Westin for approximately 5 days with a beach and ocean view. It was beautiful. The landscape around the resort was also beautiful. This resort offers many different things! The Whalers Village is right next door for shopping convenience, it offers several nice restaurants along the boardwalk that stretches from resort to resort. There are many different pools as well as a beach right out front for those who want to enjoy the weather. The staff was very polite and helpful and the rooms were more than adequate. We also enjoyed the great selection at the breakfast bar every morning.

Room Tip: You definitely want a room with a view of the ocean, it also overlooks the pools and beautiful lands...
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  • Stayed February 2013, traveled on business
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Helpful?
1 Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Iowa City, Iowa
Level Contributor
108 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 19, 2013

We have been going to this resort since 1992, when it was an independent chain owned by the United Airlines. We absolutely loved it, the level of luxury,quiet, the picturesque landscaping, beautiful beach with easy access, five pools with a separate children's pool,fine restaurants.We have been going there every year in Jan/Feb. We have also stayed at the Hyatt, Sheraton-they are not my cups of tea. Sheraton does not measure up to the levels of luxury as the Westin or Hyatt.
I am now planning for my next trip which will be Jan/Feb. of 2014.

Room Tip: If you can, get a room in he Beach Tower, they are a bit larger-400 sq.ft. v 340 at the Ocean Tower.
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  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank alumnus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 19, 2013

The hotel rooms are dated and not as clean as one would expect for the price. The staff seem unenthusiastic. Overall, this ia a 3.5 star hotel at 4.5 star prices- not a great value.

They appear to be redoing the hotel one or two floors at a time- I woud wait to stay here until the remodel is done. Maybe by then the management will have improved the service also.

  • Stayed February 2013, traveled with family
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Helpful?
2 Thank Bobo3107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 19, 2013

I felt compelled to write this after reading some bad reviews. I'm sitting on the balcony of on ocean view suite overlooking the gorgeous pool/ gardens in front of me the fantastic maui mountains on my left and the ocean with a view of Lanai on my right. Hundreds of birds chirping at dawn were a welcome sound for a northern visitor - pretty magical from where I'm sitting.

The rooms are quite spacious and well set up but maybe more typical of a mainland hotel than a fancy resort. Great bed, fridge and ok nternet. There is a very good conference centre here as well.

Although there is a 30 dollar a day resort fee the gardens, gorgeous pools, water slide, beautiful beach ( with decent snorkelling and the sound of humpbacks under water right in front of the hotel) make this an ideal location for a family looking to relax and have fun and well worth it.

There isn't much parking but the valet will park for free if you can't find a spot. Great breakfast buffet overlooking the pool and beautiful koi pond with water lilies and pet flamingoes.

I'd certainly come back.

Room Tip: Ocean view is worth it
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Jeff_London_On
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, AZ
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed February 18, 2013

My husband and I went to Maui for our first vacation without the kids. It has been 15 years since adding children to our life and we took a trip to Hawaii. What a great choice. We stayed at the Westin Maui Resort and Spa. The location of the resort is perfect. Right next door to the Whaler's Village and on Ka'anapali Beach, which is so beautiful. We stayed at this resort because we were scheduled to see Dr. Wayne Dyer at this resort. It was a great place to stay and everything was close and convenient. The beach and pool area was quite nice. The resort was not too busy this time of year, and that made it very pleasant indeed. I don't think I would come here with the kids because the room wasn't big enough, but it was perfect for a couple. We really enjoyed the breakfast buffet at the resort and would recommend it as well. All of the employees were pleasant and helpful. We really liked our stay.

  • Stayed January 2013, traveled as a couple
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Helpful?
2 Thank swilson628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review, February 20, 2013
Thank you for your generous compliments which are truly heart-warming and certainly inspire our associates. The resort is most ideal for a couple’s romantic retreat but if you plan on bringing family along the next time around, we do offer spacious suites and adjoining rooms as well as fun activities that would keep everyone happy. Until your next Maui trip, stay well and warmest aloha from all of us!
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London, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 17, 2013

we had been to maui before first time staing there................. swimming pool area fantastic for children.................. you can also go out to all the shops soooooooooooo near........... so many restaurants..................... bedroom very nice staff very polite................ so much to see there........ short distance to play golf........... not cheap...............you will not get bored there////////// kids can also have lessons surfing which my son did and my daughter did her scuba diving couse there \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\4 days and a qualified Padi member enjoy

Room Tip: higher floors not so much noise
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  • Stayed March 2012, traveled with family
    • Value
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Helpful?
2 Thank sally17june1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Gatos, California
Level Contributor
118 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
Reviewed February 16, 2013

We were first shown to room #757 which had an ocean view as we requested. However, our friends were staying in a room on the same floor which had a bar and seemed more open. In addition, there was construction going on below our room. We requested a room change and were given #725 which was next to an elevator where we could hear people conversing as they were coming and going. The first evening we reported an odd sound coming from the vent next to the bed that sounded like a vacuum cleaner running. Service could not explain it. We had to wear ear plugs every night to sleep through it.

The desk was slow, without apology. There is a $31.50 per day resort fee, which should be included in the cost of the room. I HATE resort fees!

Positives? The tours depart from the beach so there is no need to drive. Black Rock snorkeling is just a short walk away. The pools and landscape are beautiful.

  • Stayed March 2012, traveled with friends
    • Value
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Helpful?
1 Thank Renery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMauiAmbassador, Manager at Westin Maui Resort And Spa, responded to this review, February 20, 2013
Mahalo for sharing your experiences. While we are delighted that you enjoyed the resort’s close proximity to the beach and a myriad of activities available nearby and within the resort, it is regrettable that your stay was not more restful as it should be. We appreciate the opportunity to create a renewing experience on your return visit.
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Additional Information about Westin Maui Resort And Spa

Property: Westin Maui Resort And Spa
Address: 2365 Ka'anapali Parkway, Lahaina, Maui, HI 96761-1900
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Lahaina
#7 Top resorts Hotel in Lahaina
#7 Luxury Hotel in Lahaina
#12 Spa Hotel in Lahaina
#16 On the Beach Hotel in Lahaina
#18 Romantic Hotel in Lahaina
#20 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Westin Maui Resort And Spa 4*
Number of rooms: 759
Official Description (provided by the hotel):
The Westin Maui Resort & Spa, Ka'anapali is located along a breathtaking stretch of the gorgeous, white-sand Ka'anapali Beach. ... more   less 
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Also Known As:
Westin Maui Resort And Hotel Lahaina
Westin Maui Hotel
Westin Lahaina
Westin Maui Resort Spa
Lahaina Westin
Westin Maui Resort And Spa Lahaina

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