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“Best place on Kaanapali Beach”

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Aston at The Whaler on Kaanapali Beach
Ranked #7 of 32 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 8, 2014

The Whaler is located in the middle of Kaanapali Beach in Maui on the west side. The resort itself it beautiful, location the best, beach is the best, next door to the Whalers Village. The condos are beautiful and well equipped. The front desk staff are knowledgeable and friendly.
No restaurant on site, but your next door to the visage which has several places to eat wether casual or upscale.

Room Tip: There are 2 towers, 1 & 2. If you get a condo on the outside of either towers be sure you'r...
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  • Stayed: April 2014, traveled with family
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1  Thank Sonia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 3, 2014

My husband and I just returned 5/1/14 from a 5-night stay in a 1-bdrm, 2-bath unit at The Whaler condominium complex located on Kaanapali Beach adjacent to Whaler's Village on Maui. The property consists of two 12-story condominium buildings with approximately 300 units total that were constructed in 1976 but most of the units have been extensively remodeled over the years and now have beautiful slab granite countertops in the kitchens and bathrooms and large furnished balconies, most with spectacular views of the ocean. . .we even saw whales breaching from the tiled balcony!

Facilities at The Whaler include tennis courts, gym, lovely pool, spa, concierge, business center, pay laundry on each floor, but no restaurant. There is a conveniently located ABC market in Whaler's village next door along with several restaurants, many great shops, free lei making classes, and hula shows. There is also a conveniently located water activities kiosk located next to the pool where you can rent beach lounges, boogie boards, snorkeling equipment, paddleboards, or make arrangements for various catamaran trips and dinner cruises. The Royal Kaanapali golf courses are located just across the street from The Whaler and there is a free shuttle that you can ride from the Whaler's Village next door to the condo complex into the town of Lahaina.

The hotel staff is wonderful and we received daily maid service. Cleanliness is only rated 3 for this stay due to the fact that we were originally assigned a 3rd floor room that had never been cleaned from the previous customers; there were dirty dishes in the sink, a full garbage bag left in the middle of the kitchen, dirty bath towels strewn about the floor and the bed wasn't made at 4:30 pm on the day of check-in. The unit we were changed to on the 2nd floor was immaculate and we had a terrific stay at The Whaler and will can't wait to return! Most of the units at The Whaler are under the management of Aston Hotels but travelers can also secure units through individual owners who make their condos available on VRBO.com.

Room Tip: When it comes to room selection I would request a unit facing the center courtyard (we were in #211...
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  • Stayed: May 2014, traveled as a couple
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Thank ferry_gal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal N, General Manager at Aston at The Whaler on Kaanapali Beach, responded to this reviewResponded June 13, 2014

Aloha,

Thank you for sharing the incredible detail about the property, location and our error. Cleanliness is one of Aston Housekeeping strongest attributes. We take great pride in a clean house. So this mistake may have been a part of our team perhaps front desk, so please accept our apologies. As for the unit you stayed in, I am thrilled you found it clean, comfortable and simply wonderful.
As they say in Hawaii “A hui hou! ~ Until we meet again!”

Mahalo

Hal
Hal Nordblom
General Manager
Aston at The Whaler on Kaanapali Beach
Aston Hotels and Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2014

I'm actually sitting at the airport waiting for a flight home and reflecting on what a great time we had in Maui. We rented a condo at The Whaler right on Kaanapali Beach. It was perfect! We were in walking distance to loads of restaurants and right next door to Whaler's Village shopping center. The pool was good! The beach was great! The people were wonderful. Our condo, which we rented from the owner, was perfect. It was so well equipped. It even had umbrella and beach chairs. Except for food, we didn't need to buy anything. If we ever get to Maui again, I would look any further than to stay at The Whaler

Stayed: April 2014, traveled as a couple
2  Thank Smith2009Raleigh_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2014

The Whaler has a fantastic location on Ka'anapali Beach, right next to Whaler's Village. We usually stay farther north at the Westin Ka'anapali Ocean Resort Villas, so I was really surprised that we liked The Whaler's location so much. Our top floor studio (#1262) faced the courtyard, with views from the ocean to Black Rock to the West Maui mountains. We had absolutely no noise or odor issues from Whaler's Village or anywhere else. Huge sliding glass doors opened to a lanai for fresh air and watching Ka'anapali Beach come to life every morning, and watching the sun set in the evening. We felt sort of guilty for spending so much of our vacation out on the lanai!

Other than a great location, I was surprised that the studio was so spacious. The stainless/granite new(ish) kitchen has a full-sized refrigerator, full-sized range (stove/oven), hood microwave, dishwasher and full service/place settings for 8! (I think the occupancy limit is 4 for a studio.) The bathroom was newly remodeled with nice granite, tile and glass - and had a huge drawer/cabinet full of towels and bathroom supplies. The living area had a dining table and 4 chairs, a twin(?) sofabed, occasional chair with ottoman, large sofa with murphy bed in the wall behind it, coffe table, and large storage unit with TV/AV equipment. The lanai had a table with two chairs and a chaise lounge. The decor was very nice, and everything was in excellent condition. I was a bit worried that when the murphy bed was down, we wouldn't be able to move around, but there was plenty of room, so we never put the bed away.

The one thing missing in the studio was a washer/dryer (larger units have them), but there is a commercial set of W/D's on every floor that was VERY convenient - just two doors down from our unit. Cost was $1.50 per load.

I can't say much about the amenities of the resort, because we didn't use them. We don't go to a beach resort to swim in a pool, or workout in a gym. Snorkeling around Black Rock was fantastic! We received a flyer on spa services, but not sure where the spa was? Also, there isn't a restaurant/bar on site, but Whaler's Village is right next door, so we weren't lacking in food choices.

All in all, we had a wonderful time at The Whaler. We will definitely be back!

  • Stayed: April 2014, traveled as a couple
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Thank PamMO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

Unit was clean, updated with a great view of the beach. The one downfall was we were on the restaurant side and the smell of the grease and BBQ was a little overwhelming at times. Sitting on our lanai drinking our wine in the evening was great and the view of the sunset was always spectacular. Would stay there again in a heartbeat.

  • Stayed: May 2013, traveled as a couple
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Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2014

This was our 5th trip to Maui and our 4th stay at The Whaler. You just cannot beat the location and we like to do a lot of our own cooking with so much fresh fish and produce available on the island so having the condo with a fully equipped kitchen is a must. We had always stayed in a one bedroom unit before but this time decided to try a studio condo. It was fine except that the kitchen was quite a bit smaller than in the one bedroom unit so it was almost an impossibility for 2 of us to be in it at the same time and the lanai was about 1/2 the size of the one bedroom unit as well. We enjoy spending a lot of time out on the lanai as well as we saw more whales from there than we did on the actual whale watching trip that we took. On our last stay at The Whaler, I complained that the bed was the most uncomfortable one that I had ever had. This time we had one of the most comfortable beds we have had. This was extremely important as my husband suffers from back problems and we almost considered staying elsewhere this time because of the uncomfortable bed last time. We were in Tower 2 on the 8th floor this time and the view was spectacular! One other downside was that we were just above Whaler's Village and during the day there was a bit of noise that came from there with delivery trucks and the large air conditioning unit (although I found that more of a "background noise") I would definitely stay at The Whaler again!

  • Stayed: April 2014, traveled as a couple
    • Service
1  Thank vicki1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal N, General Manager at Aston at The Whaler on Kaanapali Beach, responded to this reviewResponded July 1, 2014

Aloha,

Wow as a top contributor I can rest assure our reviewer knows their information. We love repeat guests so thank you for staying with us again. A studio compared to one bedroom is a good topic and honestly for the price the larger unit in my opinion is worth the little extra. As for the bed, we take our guest feedback seriously and our response was to always make it right and improve it too. Last the noise next door is something we are working on with our neighbors so we appreciate your patience while we resolve.

Mahalo,
Hal

Hal Nordblom
General Manager
Aston at The Whaler on Kaanapali Beach
Aston Hotels and Resorts
1-866-321-2799

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Reviewed April 23, 2014

We stayed at Aston at the whaler from January 26th - February 4th suite 418 in the North tower.We had garden and ocean view. The studio suite was updated and modern and nicely laid out which made it quite spacious. We could sit on the balcony and see the whales. Whalers village was a 2 minute walk and there were restaurants and shops right close to us. The pool was lovely and we could sit there and see the ocean from the pool. We would certainly stay at Aston at the Whaler again. We had absolutely no complaints.

  • Stayed: February 2014, traveled as a couple
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2  Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aston at The Whaler on Kaanapali Beach

Address: 2481 Kaanapali Pkwy, Lahaina, Maui, HI 96761
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Lahaina
#5 Romantic Hotel in Lahaina
#7 On the Beach Hotel in Lahaina
#7 Family Hotel in Lahaina
Price Range: $308 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aston at The Whaler on Kaanapali Beach 3.5*
Number of rooms: 360
Official Description (provided by the hotel):
This exclusive luxury condominium boasts an idyllic location on Maui's famous Kaanapali Beach across from two championship golf courses and minutes from Lahaina. Each spacious unit features a full kitchen and a spectacular view. A beachfront pathway and private access allows guests easy entry to adjacent Whalers Village's 65 shops and restaurants. Please be advised of these changes to the daily resort fee at Aston at The Whaler on Kaanapali Beach. These changes will go into effect April 1, 2017. - Any new reservations booked for travel April 1, 2017 – May 31, 2017, will be subject to a resort fee of $17.00 plus tax per day. - On June 1, 2017, Daily Amenity Fee increases to $20. This applies to ALL reservations staying through these dates, regardless of when they booked the reservation. ... more   less 
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Also Known As:
The Whaler On Kaanapali Beach Hotel Lahaina
Whaler On Kaanapali Beach Lahaina
Whaler Kaanapali Beach
Kaanapali Beach
The Whaler Maui
Aston At The Whaler On Kaanapali Beach Maui/Lahaina

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