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“Great Location.....but pool area disappoints!!” 4 of 5 stars
Review of Aston at The Whaler on Kaanapali Beach

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Aston at The Whaler on Kaanapali Beach
Ranked #7 of 31 Hotels in Lahaina
Certificate of Excellence
GreenLeadersSilver level
Brisbane, Australia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great Location.....but pool area disappoints!!”
4 of 5 stars Reviewed April 29, 2013

Loved the Whaler! Great large studio room, ocean view, top floor (12th),Tower 2 with comfy king size bed and full kitchen. Good location right next door to the Whaler Village and restaurants. Beach right out front, snorkeling at Black Rock an easy 10 minute stroll up the beach and little huts dotted along the beachfront offering surfing/paddle board lessons and rentals. Loved strolling along the meandering paved beach walk which goes for miles along the front of all the hotels.
Not bothered by any noise from the nearby restaurants even though they were right next door......probably due to the fact that everyone is usually tucked up in bed by 10.00pm.
Friendly staff at reception.....especially Susan at the tour desk. Beautifully manicured gardens and lawns surround the giant fish pond.
We loved having breakfast every morning on the lanai looking out over the water occasionally entertained by the whales. A coffee maker, including coffee, is part of the kitchen amenities along with a beautiful fresh pineapple which had been placed in our fridge on arrival.....nice touch.
The only downside to this property is the size of the pool.....not a real problem as the beach is only steps away......and the fact that there is no restaurant and bar attached to the hotel.
Really enjoyed our first visit to Maui......soooo relaxing. Will definitely visit again but will stay at one of the other resorts offering a few more options. Mahalo!

Room Tip: High floor with ocean view......ocean front would be the pick.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank PhuketSu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal N, General Manager at Aston at The Whaler on Kaanapali Beach, responded to this review, May 2, 2013
Aloha Oukou – (to all of you)
Thank you for your honest review. Sometimes I wish we could change our pool. The reality is The Whaler has one of the closest pools to the ocean in Maui; therefore, we cannot alter it. I believe what we lack in pool attributes we make up with our proximity to Whaler’s Village, the beach itself and the size of our units. We hope you find what you are looking for and maybe we will see you return.

Mahalo
Hal

Hal Nordblom
General Manager
Aston at The Whaler on Kaanapali Beach
Aston Hotels and Resorts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,016 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (292)
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English first
Hollidaysburg, Pennsylvania
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 15, 2013

Just returned from our second stay at The Whaler in the last 2 years. There is no better place on Maui to stay in my opinion. The location is convenient to local shopping, and offers shuttle bus transportation to Lahaina from The Whaler Village. Also convenient to a number of great restaurants, all w/in a very short walking distance. The beach is fantastic, not polluted w/coral like some. The complex offers free beach towels, and chairs and cabanas are available for a fee. The staff is friendly, helpful, and eager to please. The only downside is that there is a $12/day parking fee.

Room Tip: On our first stay at The Whaler, we had a one bedroom, 2 bath unit which made it especially nice and...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal N, General Manager at Aston at The Whaler on Kaanapali Beach, responded to this review, May 2, 2013
Aloha –
Your valued opinion matters to us more than you may realize. Yes, the location is outstanding and so are the people who work here. We can’t wait to help you celebrate your third stay.

A Hui Hou…(Until we meet again)
Hal

Hal Nordblom
General Manager
Aston at The Whaler on Kaanapali Beach
Aston Hotels and Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cotati
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 13, 2013

The Whaler is fantastic. We stayed in one bedroom, two bath premium unit, one stack back from the ocean, on the sunny side of Tower 1 (facing the courtyard). The view was spectacular, whales visible at various times of the day. We often ate or snacked on the Lanai, but of course walked the beach to the nearby restaurants as well. We were quite pleased at the variety of restaurants nearby, and the close proximity of the quaint town of Lahaina. We even hiked from the Whaler to the far end of Front street for a great burger and root beer floats, but decided to learn the local bus system and hopped a quick ride back to "home". The staff is top notch, and made us feel completely welcome and one of the "ohana". Great snorkeling right on the beach, or a very short hike along the beach to Black Rock. We will be back, and stay at the Whaler, booking through Aston. No reason to look any further!

Room Tip: Views from courtyard rooms are good no matter the floor; "outer" rooms may be better on hi...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ralphael17tb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal N, General Manager at Aston at The Whaler on Kaanapali Beach, responded to this review, May 2, 2013
Me Ka Aloha Pumehana (Warm Aloha) –
Thank you of taking your time to share your experience with us. Our team loves to read about the fun and enjoyment that both Maui and The Whaler provides. You will always be a part of our ohana.

Malama Pono (Take Care)

Hal

Hal Nordblom
General Manager
Aston at The Whaler on Kaanapali Beach
Aston Hotels and Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 11, 2013

Just spent 4 nights at the Whaler for the first time- Loved it! Room was clean, huge, had a washer and dryer and a fully stocked kitchen. The view from the lanai was spectacular - must have seen 30 whales from our balcony. Pool was ok, a bit crowded but why bother with the pool when the beach is steps away. Short stroll down the beach to black rock- good snorkeling and fun to jump off. There is no restaurant on sight but you have many options to the south in whalers Village. Try Maui Fish and Pasta for breakfast. Great place, good value.

Room Tip: Corner suites have wrap around deck
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank RichS626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal N, General Manager at Aston at The Whaler on Kaanapali Beach, responded to this review, April 22, 2013
Aloha Kakou,
Fantastic! Thank you for letting us know about your stay. Your suggestions are great. We hope you come back soon because a four night stay is not long enough.
A hui hou,
Hal Nordblom
General Manager
Aston at The Whaler on Kaanapali Beach
Aston Hotels and Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clemson, South Carolina
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 11, 2013

The Whaler is a very well-kept property located right in the center of Ka'anapali Beach right next to the charming Whaler Village. While it is in a great location, it also feels quite private. The units seem well-designed and quite spacious. Our unit was a corner 1 bedroom, 2 bath with wonderful views in several directions. I believe all units are privately owned and can be rented from various rental companies as well as from Aston, who operates the front desk. The two towers seem to date from the 70's, but are in good shape.

The adjacent Whaler Village has excellent dining and shopping choices. The beach in front of the Whaler is very nice and the private pool area, while not large, is very pleasant.

My one complaint is the shortage of parking. Every evening by 8:00 PM or so all parking places in the garage are occupied and the only remaining parking option is the employee parking lot at the far edge of the property. This seems to be an original design flaw, since the management has already taken over some of the tennis court space for additional parking.

Room Tip: Try to obtain a unit on the fourth floor or higher if on the outer sides of the buildings. That way...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TravelinMJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal N, General Manager at Aston at The Whaler on Kaanapali Beach, responded to this review, April 22, 2013
Aloha,
Our great experience is at the heart of our operation. Your comments are very helpful. I have to agree with the parking situation. In fact, the property is actively working on solutions to this challenge. Stay tuned as more parking is likely in the long term. Meanwhile, we hope this does not deter you from visiting us again soon.
Mahalo
Hal

Hal Nordblom
General Manager
Aston at The Whaler on Kaanapali Beach
Aston Hotels and Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, California
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed April 8, 2013

We went back to Maui for our 9th visit! The third time at the Whaler. We love this resort. It feels like home. From our 1bd ocean view balacony over looking Ka'anapali Beach, we would have breakfast every day. We hang out at the pool or walk to one of the many dining options at Whalers Village. We love watching the Whales from our Lanai. The resort has large units with full kitchens! We love this place and will keep returning!

Room Tip: Ask for a inside oceanview over looking the resort to the ocean! Best view ever!
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TravelnJoanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hal N, General Manager at Aston at The Whaler on Kaanapali Beach, responded to this review, April 22, 2013
Aloha,
Some of our favorite things are noted in your review. Yes it feels like home. The beach, breakfast on lanai, pool and walking time and of course whales which makes the Whaler one of the premier condo hotels in Hawaii.
Mahalo
Hal

Hal Nordblom
General Manager
Aston at The Whaler on Kaanapali Beach
Aston Hotels and Resorts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 8, 2013

We stayed here for a friend's wedding and had a wonderful time. When the front desk found out it was our first time in Hawaii they upgraded us to a gorgeous ocean view room. The staff was very helpful and friendly throughout. The location is great, we went snorkeling at Black Rock almost every morning and there were lots of great restaurants around. Just a short drive into Lahaina and if we go again we might try to rent bikes for the week so we could bike into Lahaina. Loved the walking path out front of the hotels to walk up and down the beach, check out the other hotels and restaurants. Definitely recommend this hotel.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Erynne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aston at The Whaler on Kaanapali Beach

Property: Aston at The Whaler on Kaanapali Beach
Address: 2481 Kaanapali Pkwy, Lahaina, Maui, HI 96761-1910
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Lahaina
#5 Romantic Hotel in Lahaina
#7 On the Beach Hotel in Lahaina
#7 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Aston at The Whaler on Kaanapali Beach 3.5*
Number of rooms: 360
Official Description (provided by the hotel):
This exclusive luxury condominium boasts an idyllic location on Maui's famous Kaanapali Beach across from two championship golf courses and minutes from Lahaina. Each spacious unit features a full kitchen and a spectacular view. A beachfront pathway and private access allows guests easy entry to adjacent Whalers Village's 65 shops and restaurants. ... more   less 
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Also Known As:
The Whaler On Kaanapali Beach Hotel Lahaina
Whaler On Kaanapali Beach Lahaina
Whaler Kaanapali Beach
Kaanapali Beach
The Whaler Maui
Aston At The Whaler On Kaanapali Beach Maui/Lahaina

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