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“Very friendly staff” 5 of 5 bubbles
Review of Napili Kai Beach Resort

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Napili Kai Beach Resort
Ranked #6 of 31 Hotels in Lahaina
Certificate of Excellence
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Very friendly staff”
5 of 5 bubbles Reviewed April 7, 2014

The staff were always welcoming and friendly. There was construction above our room on the third day so they upgraded us without any question. We got great room right off Napili beach. There were whales jumping, perfect sunsets every night and 2 minute walk to Kapalua beach (one of the best beaches in the world according to Conde Nast!).

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Karenjj1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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821 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (245)
Date | Rating
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English first
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 7, 2014

We stayed at the Napili Kai resort for 12 days and it felt like home!

When we booked our vacation we were looking at some of the big name hotels but decided to go with this resort and it was perfect for us! I will have to admit though, if you are one who likes to get pampered and want everything new and shiny, this isn't the hotel for you as it is on the older side.

What we loved about this resort is that it is further away from the chaos and located on a small beach that is only shared with a few resorts. It feels more like home than staying in a crowded hotel and that was really nice for us as we chose Maui to get away from our hectic lifestyle. We actually went to a restaurant at one of the "big name hotels we were looking at" and while it was grand and beautiful, there was also SO MUCH GOING ON! It was like being in a Vegas hotel.

The staff was wonderfully friendly. The sunsets were GORGEOUS every single night and the rooms all had wonderful views. since these are more like cabana style rooms, they are almost all close enough to the ocean to hear the waves crashing at night.

Overall, we had a wonderful stay and really enjoyed ourselves! Definitely recommended!

Room Tip: Definitely get an Oceanview/oceanfront room. Worth it!
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Quynh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
83 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed March 30, 2014 via mobile

Stayed for 2 nights. Was a last minute booking so we had a room without Air Con: luckily the weather was still cool during the evenings in March otherwise it may have been uncomfortable. The room and hotel areas were clean and well kept (including the daily maid service). The room (studio) was very spacious, had a pleasant balcony and a comfortable bed. The staff were all friendly. The restaurant 'Sea Horse' has a good 'happy hour', and the beach is gorgeous. Great place to relax, and for water activities. You really feel like you are on Maui when you are at Napili Kai. Would definitely consider staying here again.

Stayed March 2014, traveled as a couple
Helpful?
2 Thank travelbugslc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
75 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed March 26, 2014 via mobile

If you want to get away from the crowds and relax in a beautiful location, this is the place. Many days I felt as though I had my own private pool. Beach is great, right across the street from the tennis club, the ritz Carlton, and the bay golf course. Very few children, an older crowd with money stays here. No night life but after swimming, snorkling, surfing, and golfing all day, you will be too tired for nightlife. I already want to go back!

Stayed March 2014, traveled with family
Helpful?
4 Thank SusanABC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed March 26, 2014

PROs:
The best part about this resort is that the beach is a 1-2 min walk from every room.
And the beach is beautiful.
The staff - helpful and friendly. Rooms very clean.
The restaurant (Sea House) is very good, prices are appropriate for Hawaii (everything is more expensive in HI).
Can use masks and fins at beach for free.
Great coastal walking trail from Napili Kai up to Kapalua and the Ritz.
No charge for parking (some resorts charge $250$30 a day)

CONS:
We could hear conversation in the room next door. If there is a loud family next door, you are in trouble.
The "ocean view" room was more of a "putting green/garden view room". We could see the ocean in the distance, but it was really a garden view.
The decor/furnishings in the rooms is updated, but the bathrooms seem like 1980s.
Pool is fine for little kids but the middle school/teenagers will be disappointed.
The free coffee in the lobby ends at 8am. (and it wasn't very good)

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank bstcal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsgrove, New Jersey
Level Contributor
257 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 bubbles Reviewed March 22, 2014

We booked the Ocean View Studio on this trip (Lani 2); we wanted a better view with a renovated room over the Garden view (Keaka) room we had threee years ago. Problem upon check-in was that we were told there were no air-conditioned rooms available in Lani 2. We were then offered 3 choices: stay in Lani 2, move to Keaka at a lower cost (with air, but not renovated and with a garden view), or upgrade to Puna 2 (with air, ocean view, completely updraded, and with a fully equipped kitchenette) - with of course a higher price. My advice when making your booking is to study the website map, study the amenities offered in each room, and understand your cost vrs. amenities limits. Then book by phone to get assurances on your choices. This all being said, we love this resort. We took the Puna 2 option- although pricier, the views and amenities of this room more than met our needs for the seven day stay. The resort offers an excellent beach, one of the best views on the island, solitude, good service, and pure relaxation. Watch the whales and sunset from your lanai. For those inclinded there is great snorkling. There is even a putting green course. There are some great restaurants nearby, and a local supermarket that will meet your needs. A minor issue with coffee; rooms have a large coffee maker; which doesn't work well if there is only one coffee drinker in the family. The lobby offers free coffee & tea in the morning, but for some reason they put it away at 8AM. The resort has a nice gift shop and restaurant.

Room Tip: Inquire about air conditioning,views, and which rooms have been renovated.
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Disneybus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed March 20, 2014

We usually stay in Wailea on Maui but decided to bring the kids to Napili this time. This resort was really nice and perfect for a family vacation. We had a one-bedroom oceanfront room and it was really nice, had updated features and was very roomy for our family of four. The lanai was the best part and we spent most of our time there looking out on the water and watching the sunsets. The beach was great for body surfing and snorkeling. Everyone from the front desk to housekeeping was very nice and we loved that the resort had an authentic Hawaiian feel as opposed to a big, sterile hotel feel. Also, really liked that there's a laundry room available in the bottom of our building. All in all, Napili Kai was a perfect resort to spend our family vacation at and I would highly recommend it!

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank dhagen12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Napili Kai Beach Resort

Property: Napili Kai Beach Resort
Address: 5900 Lower Honoapiilani Rd, Lahaina, Maui, HI 96761-9094
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Lahaina
#2 Romantic Hotel in Lahaina
#4 Spa Hotel in Lahaina
#4 Family Hotel in Lahaina
#6 On the Beach Hotel in Lahaina
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Napili Kai Beach Resort 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
Plantation-style Resort on secluded beach; 3 miles from Kapalua-West Maui Arpt; 9 mi from Lahaina & 36 mi from Kahului Airport. ... more   less 
Reservation Options:
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Also Known As:
Napili Kai Beach Hotel Lahaina
Napili Kai Beach Lahaina
Napili Kai Beach Resort Maui/Lahaina

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