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“Excellent Service”

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Best Western Pioneer Inn
Ranked #11 of 32 Hotels in Lahaina
Certificate of Excellence
Ridgefield, Washington
2 reviews
“Excellent Service”
Reviewed August 27, 2012

We asked for a late check out, and they had people coming into our room at 12:30. So to accomodate, they let us use the pool, and shower and get ready in a spare room that was out of use. Very friendly, accomodating staff.
Also, we had a huge bee stuck in the window and maintenance man there within seconds.
Beautiful, historical hotel - great stay :) Thank you Best Western - always Great service!!

  • Stayed August 2012, traveled with friends
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Helpful?
Thank RichandMarla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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876 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (196)
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English first
Sonora, Ca.
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 24, 2012

Stayed a couple of nights at the Pioneer Inn at Lahaina Town, Maui. Had a nice corner room with a view of the boat harbor and town park. Room was very quiet and centrally located to old town/down town. We could easily walk to any of the local attractions, have a few happy hour cocktails, listen to some of the local musical talent...and stroll back to our room. Pool was clean, down stairs restaurant was good and not overly priced, and the room rates were competitive.

Room Tip: Corner unit with view of harbor and park!
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  • Stayed November 2011, traveled as a couple
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Helpful?
1 Thank JimJ3333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hulagirl1, Owner at Best Western Pioneer Inn, responded to this review, August 18, 2012
Thank you for choosing to stay at our historic Best Western. We hope to see you again on your next trip to Lahaina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
2 reviews
Reviewed July 19, 2012 via mobile

I have stayed more than 2 month. The Best Western Inn is great - friendly and helpful staff. The room was very clean. The price is pretty good too. The parking spaces are very big.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jegadeesan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 13, 2012

Pioneer Hotel is located, basically, in Lahaina Harbor. The location is great for walking around Front Street and catching ferries for dive/island trips.
Rooms are a bit small and definitely not recently renovated (expect not modern and new)... but include everything: parking, air con, TV, fridge, coffee maker, hair dryer, iron/board, and my room had a porch over the pool. Because it's located so close to Front Street, there is a bit of noise...
The front desk staff were very friendly and helpful.
Overall, a good place to stay.

Room Tip: Rooms on the north side get VERY hot during the day...
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  • Stayed July 2012, traveled on business
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Helpful?
Thank skilarski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
88 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed June 25, 2012

A classic and pituresque hotel to stay in. It has it own story as the oldest and only hotel on West Maui for sixty years. It is located near to the beautiful Banyan tree, where a market sometimes dwell. Average prize level. Roomservice OK, clean and nice and with the possibility to relax on your balcony having a cool softdrink in the afternoon. Breakfast ok and cheap as you get a voucher as a resident.

Room Tip: Get a room away from the large ventilator or filtering machine, as it is quite noisy! (Rooms around...
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  • Stayed June 2012, traveled as a couple
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Helpful?
Thank Line G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 13, 2012

We arrived at the hotel after a really long trip and the staff were great. We felt completely at home from the first moment. The city is very special, and so is this hotel. We had one of the best dinners at their restaurant and the best Mai Tai in the islands. The room had that something special, lanai views were great and overall we were sorry we couldn't stay longer. After spending ten days traveling the islands, by far this is one of the best places we stayed at. If you are looking for a luxurious place this might not be for you, but if you are looking for a warm, comfortable and amicable place this is perfect. There is something special about Lahaina, but the same happens with this hotel. It was just very special, and the breakfast was great.

  • Stayed June 2012, traveled as a couple
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Helpful?
Thank mukisan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Hampton
Level Contributor
116 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed June 9, 2012

Hotel is located right across street from Lanai ferry and block from tourist shops. Decor is dated and needs updating. I stayed at hotel only because it was near the ferry port. Didn't spend much time in room but to shower and sleep. Hotel was suitable for what I needed.

Room Tip: Had room with porch but found it to be very noisy at night with people gathering to talk, smoke and...
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  • Stayed May 2012, traveled with friends
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Helpful?
Thank MayGoEZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Pioneer Inn

Property: Best Western Pioneer Inn
Address: 658 Wharf St, Lahaina, Maui, HI 96761-1266
Phone Number:
Location: United States > Hawaii > Maui > Lahaina
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#1 Best Value Hotel in Lahaina
#5 Business Hotel in Lahaina
#10 Romantic Hotel in Lahaina
#17 Family Hotel in Lahaina
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Pioneer Inn 3*
Number of rooms: 34
Official Description (provided by the hotel):
When you visit historic Lahaina, treat yourself to the hospitatlity of Hawaii's plantation era while enjoying all the comfort and convenience of the Best Western Pioneer Inn. Although the exterior faithfully preserves this historical hotel, inside and around the grounds, visitors will enjoy up to date accomodations and facilities. Guests are surrounded by constant reminders of Hawaii's special beauty and will find the Inn's staff as warm and hospitable as a gentle island tradewind. ... more   less 
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Also Known As:
Best Western Pioneer Hotel Lahaina
Best Western Lahaina
Lahaina Best Western
Best Western Pioneer Inn Maui/Lahaina

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