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“Good food, average service”

Royal Ocean Terrace in Royal Lahaina Resort
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Ranked #86 of 278 Restaurants in Lahaina
Price range: $15 - $20
Cuisines: Hawaiian, Fusion
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Restaurant details
Good for: Local cuisine, Families with children
Dining options: Late Night, Lunch, Dinner, Breakfast, Buffet, Outdoor Seating, Reservations
Dining style: Casual Dining
Cross street: Kaanapali Parkway
Reviewed July 13, 2014

We ate at the hotel several times, lunch, snacks and dinner. The menu is not extensive and the choices are the same as many restaurants in Hawaii, but the meals are tasty and the food fresh. The costs are not too high considering you are in a hotel.
Unfortunately we had mediocre service on most occasions. It was difficult to get the attention of a server to attend to us, and then to return to take orders for food and other drinks. This was disappointing as we found the service in almost every other restaurant we visited in Hawaii to be outstanding.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank LSC63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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204 - 208 of 386 reviews

Reviewed June 9, 2014

We were so disappointed with our visit to the Royal Ocean Terrace. We got married at this hotel three years ago and have visited several times since. We always look forward to eating here because the menu is good, the evening hula dancer and musician are always great and the atmosphere is. This visit we had really bad service. They were understaffed with just two servers in the outside area and no bussers or other support. The manager was on duty and did absolutely nothing to help out his staff. This negative experience is a result of that manager not supporting his staff. Hope it was a fluke.

1  Thank dlb0758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2014

The view is the only thing going for this place, saw a whale during breakfast. The menu lacks choices and is pricey for what they offer. The service was also less than what was expected and completely different than the hotel itself. There is so much potential for this to be great. I really hope they read this and consider revamping the menu or opening an additional restaurant on property the offers different types of cuisine. Would have eaten here more had there been better options.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank travelerAZ2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2014

Food was very good and plenty of selection. Even picky eaters will find something and the local fruit selections were excellent.

Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2014

This was the main restaurant at the Royal Lahaina Resort, where I stayed for a week in April. I liked the very friendly service, informal vibe, and good selection of appetizers and entrees. Fish tacos very tasty for lunch, and the "Early Bird Breakfast for $7 is a great deal on Maui.

1  Thank RodK47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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